Last post on Dec 05, 2013 at 8:57 AM
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Chevrolet Tahoe, GMC Yukon, Chevrolet Tahoe Hybrid, SUV
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#631 of 801 re: Rear Passenger Doors Won't Unlock with Key Remote
Sep 20, 2012 (7:01 am)
We just purchased a 2008 Chevy Tahoe from Thompson's Buick GMC out of Placerville, CA. (530) 748-1293. The Tahoe only has 28,000 miles on it. The dealer told me that the car has gone thru a thorough reconditioning...2 weeks later, I can't get our rear passenger doors open. I have to reach around and manually unlock or lock each door. You would think a car with this low of miles would not have issues like this so soon. My concern is how long before i can't get into any of my doors or the rear hatch for that matter...safety seems to be the major issue here.
What can be done??? Does GM/Chevy not stand behind their products???
What a major let down for the Chevy Brand....
Mark, Frustrated in Rocklin, CA
#632 of 801 re: Rear Passenger Doors Won't Unlock with Key Remote [creativejoe]
Sep 20, 2012 (8:09 am)
Good morning Mark,
We're sorry that the Tahoe you recently purchased is experiencing some difficulties. If you would like for us to follow up on this with your dealership, please email us the following information at socialmediagm.com: your name and Edmunds username, phone and address, the last 8 digits of your VIN and current mileage, and the name of your involved dealership.
Sarah, GM Customer Service
#633 of 801 Defective Rear Liftgate
Sep 27, 2012 (3:43 pm)
The rear liftgate would not unlock on my 05 Tahoe. There is no way to open it with the key fob or manually. I contacted Chevy and they wanted me to pay for their defective part and they install it for free. Not sure why I should pay for a part that they know is defective and that they will not recall and repair? Please file a complaint with the National Highway Traffic Safety Administration, so that they can investigate and force Chevy to recall the vehicle and repair the part.
#635 of 801 Re: 2008 Chevy Tahoe Door Locks Problem [chuhs]
Oct 02, 2012 (10:36 am)
Was wondering if you ever found out if there is a recall or ??? from GM about the door lock problem? Your Tahoe sounds exactly like mine, only 1 door lock working! Twice I've locked my keys in the car and had to have my wife come rescue me because of this problem. I have to push the button down on my driver side door and if the keys are in there, then I'm locked out. I now keep a spare door key in my wallet to solve that problem. It wouldn't bother me that much if the back doors had key entry too, but opening them for people is a real hassle! I don't want to have to pay over a grand like one guy said he did on this forum... Thanks, Gary
#638 of 801 Re: 2008 Chevy Tahoe Door Locks Problem [gary_san_diego]
Oct 03, 2012 (8:04 am)
If you would like for us to look into this further with you and your dealership, please email us at socialmediagm.com with more details (include your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership).
Sarah, GM Customer Service
#639 of 801 Re: Door locks stopped working [luckie19]
Oct 03, 2012 (8:58 am)
I too had cut my hand on a couple of occasions with the bubble gum machine door handle. Very, very poor quality. My dealer replaced all of my handles under my warranty. I have to say that with all of the problems/issues I have had with my Tahoe, my dealership has been great w/ replacing and fixing every complaint that I have brought it in for. They are Freeway Chevrolet in Chandler, AZ. That is not to say that I will buy another Chevy. Until they get their ---- in order and start producing a quality product again, I will not even consider. As soon as my warranty expires, my Tahoe is getting traded in.
#640 of 801 Positive response from GM on Door locks????
Oct 07, 2012 (9:48 am)
I posted a couple of weeks ago about door lock problems, door handle chrome problems, etc. I received an email from gm stating I needed to have the dealer check and make sure the door locks were not working!!!! From what I read here, it is 100.00 and then they tell you it is out of warranty, and they will not do anything. It sounds to me like it is a way to keep the dealer in business, not a way to help us. Does anyone have any experience? I don't mind getting it diagnosed, but if it is not going to help, I don't want to pay the dealer for nothing, I can diagnose that the locks DON'T work myself.