Last post on Dec 05, 2013 at 8:57 AM
You are in the Chevrolet Suburban & Tahoe
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Chevrolet Tahoe, GMC Yukon, Chevrolet Tahoe Hybrid, SUV
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#501 of 801 This car nearly caused an accident this morning
May 04, 2012 (5:10 am)
After months of issues with our 2008 Tahoe, our car lost power this morning and nearly ran us off the road. We are just thankful our 2 year old had already been dropped off at daycare. It started with the car going dead time after time again, and has now gotten to the point of the car losing power while the car is in motion. We have taken our car to 2 dealerships, both of which are lacking either the knowlege or interest in accurately diagnosing the problem. Three weeks ago we paid $800 to replace an electrical component that was supposed to correct the problem, and surprise surprise the problem has gotten even worse. We don't know day to day when (as it is no longer "if") we are going to get stranded. Now that this has become a safety concern we are to the point of seriously considering litigation. My husband has been in contact with a gentleman at the Chevy Corporate office, who has tried to be helpful, but now that our safety is at risk we need more than helpful advice. We need someone to take ownership of helping us identify the problem. The car is out of warranty, so playing the "guessing game" is not an option for us. We need a competent, knowledgeable repair team to diagnose the problem so we can get this fixed.
#502 of 801 Re: This car nearly caused an accident this morning [ac2011]
May 04, 2012 (1:02 pm)
Do you already have a case number (71-**********) from your interactions with Chevrolet? If not, we're able to set up a Service Request for you as well.
Please get in touch via email: socialmediagm.com
GM Customer Service
#503 of 801 Re: Door lock actuator 2008 Tahoe LTZ 47k miles [gmcustsvcsarah]
May 04, 2012 (7:33 pm)
I'm sorry to say that I took my car to power Chevrolet today superstition springs ,Mesa Az as requested by gm social media to diagnose my 3 door lock actuators not working. The parts cost 75$ and they refused to fix them without charging my 750$. I have personally purchased 2 brand new chevys from this dealership in the last 4 years and Chevrolet , Gmac, GM would just not do what's right for their customers. How many more parts must fail before power chevrolet superstition springs and Chevrolet make it right for their customers?
#504 of 801 Re: Door lock actuator 2008 Tahoe LTZ 47k miles [tripl]
May 05, 2012 (7:17 am)
I apologize for your frustrations. Can you please send me an email with your VIN? I would like to look into this.
GM Customer Service
#506 of 801 When will it stop?
May 06, 2012 (5:47 am)
I can't believe all the posts I've read. I too have had 3 of my door locks fail and that is only the tip of the iceberg. The trim piece around my drivers window pulls out everytime I roll up my window. My dash board is literally crumbling. I thought it was a crack until further inspection and it's like the plastic or whatever the dash is made of is crumbling. I can't believe how cheaply made my Tahoe hybrid is. I have been a Chevy owner for several years now and this will probably be my last. $50,000 + for a lemon is bad business. Funny thing is, all but one of the door locks happened after my warranty expired. Chevy you need to issue several recalls on the 2008 Chevy Tahoes and probably other years too. We, The Taxpayers, bailed you out and now you stick it to us. Thanks
#507 of 801 Re: When will it stop? [ralph1172]
May 06, 2012 (10:36 am)
Thank you for taking the time to post your concerns. Can you please email me directly at SocialMediaGM.com with your VIN, current mileage, dealer of choice, and contact information? I look forward to your response.
GM Customer Service
#508 of 801 Re: 2008 Tahoe door locks, one of oh so many issues [dezb]
May 07, 2012 (10:02 am)
I have been reading people having the same problems with this. I am too having these problems, doors not locking or unlocking, heat blowing when the a/c is on, the list goes on. I was wondering if you have gotten anyware with GM or with the CPA. I bought the car last year in an attempt to get my 6 kids a seat 5 of which are toddlers and now the door locks don't work.. Very frustrating. I taking your advice and going to contact the CPA.
#509 of 801 Can't believe I bought a Chevy again!
May 08, 2012 (10:48 am)
I got a 2005 Tahoe with low miles thinking what a great deal I was getting. Already over 2K in repairs with < 500 miles on it. Would be more like 3500 if it wasn't for the warranty I got. So both rear door actuators happen to go bad at the same time but they claim it's not an electrical issue, and they aren't covered. To the tune of $900 getting the parts at cost. I will never buy Chevy again (told myself that last time) and will make sure I tell friends the same. What a joke it's obvious this part should be recalled and covered for all the people with the issue on all years. Good old american quality. Hopefully there will be a class action lawsuit forthcoming since GM obviously won't address this obvious design flaw/issue.