Last post on Dec 05, 2013 at 8:57 AM
You are in the Chevrolet Suburban & Tahoe
What is this discussion about?
Chevrolet Tahoe, GMC Yukon, Chevrolet Tahoe Hybrid, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#35 of 801 Re: Door Lock Issue on my 08 Yukon [kiawah]
Jul 29, 2010 (7:08 pm)
I don't agree with your response. When you purchase a vehicle, a GM product for example, you purchase based on reputation and research. I own a 2008 Tahoe, which has had numerous issues from the start. Why did I choose this vehicle? I also own a 2000 GMC Sierra, which now has 165,000 miles on it and still runs like a tank. I purchased my Tahoe based on my good experience with my pick up. I did not purchase an extended warranty on my pick up and never needed it. I did purchase an extended warranty on my Tahoe, but only because of the great deal I got on it. When so many vehicles are having similar issues, it is not a matter of warranty, but the quality of the vehicle itself. My issues arised during my manufacturer's warranty, but it appears several people had issues just after their warranties expired. This should be a recall issue and all stems from the reconfiguration of GM's electrical system. It is not the fault of the buyer if they could not afford--or chose not to purchase an extended warranty. These issues are things that should not go wrong within the first 5 years of a vehicles life. How many new cars have you purchased?
#36 of 801 Re: Door Lock Issue on my 08 Yukon [dezb]
Jul 29, 2010 (8:40 pm)
So then this repair is covered for you under warranty.
I typically always buy new. Thinking back over 40 years, I can think of only 4 vehicles that weren't new, and I do all the maintenance and repairs myself on our 'fleet' to keep the family mobile and pass the vehicles down.
If you want to take up a cause, jump on the fuel pump, instrument cluster stepper motors, or transmission problems. They are much more prevalent and expensive to repair than door locks.
For what it's worth in regards to door lock solenoid problems, I've had a failure on a Mercedes, and 2 on a Chrysler MiniVan. One failed window regulator motor on a Corvette, so I've been into a couple doors before.
#37 of 801 2008 Suburban 3 failed locks
Aug 11, 2010 (7:45 am)
1st 37k, 2nd 41, and 3rd 49k.
What I find interesting, is that while I believe that GM is not legally responsible to replace them outside of warranty (yet), they aren't providing reasonable solutions to the problem.
#38 of 801 Re: 2008 Suburban 3 failed locks [davidlockedout]
Aug 17, 2010 (10:03 am)
excellent point!!!!! why stop the money machine????? replacing your locks every few miles is no solution at all, especially after the warranty has lapsed.
#39 of 801 Re: 2008 Chevy Tahoe Doo Locks Problem [alyabis]
Oct 11, 2010 (5:06 pm)
Not sure why GMC fails to take action for a clear safety danger. My child managed to open the door from a faulty lock while in motion from a stop light. Good thing he was buckled in which was the only mechanism that potentially saved his life. Also, the potential for being ejected from a vehicle in a car accident from unlocked doors is significantly higher than a locked door. The death rate is also much higher.
My suggestion for every single person who has experienced this issue would be to file a complaint and request a recall through www.safercar.gov. Log it as a safety complaint to ensure a real response. I would also recommend writing your Congressman who has an obligation to address these issues and will inquire with GM directly.
Last thing, while everyone is focused on door lock actuators going out, this is only part of the known problem. The source of the problem is known by GM, which is a pattern failure in the wiring harness which causes failure of the actuator. GM does nothing because safercar.gov has not mandated a recall. So, why would GM replace these parts when they are making lots of money, and helping dealers make loads of money in parts/service fees?
#40 of 801 Chevy Tahoe Door Lock problems
Oct 19, 2010 (7:00 am)
I have been buying new Chevy trucks & SUVs every 3 years since 1995. I previously owned a 2005 Tahoe and now have a 2008. Since buying the 2008 I have had the transmission seal go bad and two door lock actuators go bad. I am now needing to have my driver door lock actuator replaced again!! No more Chevy products for me. I'm trying another brand.
#41 of 801 Re: Chevy Tahoe Door Lock problems [nomoretahoes1]
Oct 19, 2010 (7:11 am)
Nomoretahoes, did you have any problems with your 05 Tahoe? I'm thinking about buying one soon....
#42 of 801 Re: Chevy Tahoe Door Lock problems [lsutiger71]
Oct 19, 2010 (7:52 am)
I did have a problem with the steering on the 2005 Tahoe which started when I first purchased it. I didn't notice anything but my husband did when he drove it. The dealership did fix the problem and I don't remember anything else wrong with it. I did like the 2005 better as far as storage space. It had room under the back seats for storage and I could also store a tool bag between the 2nd row seatbacks and the folded up 3rd row seats where that isn't possible in the 2008 model.
#43 of 801 All four locks replaced free of charge
Nov 01, 2010 (8:47 am)
For what it's worth I had this lock issue on my '08 Tahoe Hybrid. All four locks essentially failed at the same time. Took it into the dealer and ultimately they did not charge me to replace all four of them. Said they would have been $400 otherwise. Of course the story they told me was that the "fought tooth and nail" with GM to cover this cost but apparently this is an identified issue with GM that they are willing to take care of free of charge.
#44 of 801 Re: All four locks replaced free of charge [bbooze]
Nov 01, 2010 (4:30 pm)
I am very glad for you. All of mine went out at the same time and I didn't get anything!