Last post on Dec 05, 2013 at 8:57 AM
You are in the Chevrolet Suburban & Tahoe
What is this discussion about?
Chevrolet Tahoe, GMC Yukon, Chevrolet Tahoe Hybrid, SUV
Go to NHTSA to file a safety complaint.
Or call Monday-Friday (8 am to 8 pm ET) (888) 327-4236 TTY: (800)424-9153
#16 of 801 Re: Tahoe door problems [carolinapt]
Jul 04, 2010 (6:05 am)
I too am having this problem on my Suburban and I am 6000 miles over my 36000 mile warranty... $277 for each door out of my pocket..The dealership service guy knew what kind of vehicle I owned based on my description of the problem...Obviously a big problem....After researching I am noticing that it is most 2008 Chevrolets..cars, trucks and SUVs...I think that Chevrolet should take care of this as it is obviously a problem..I filed a complaint with the NHTSA
http://www-odi.nhtsa.dot.gov/ Maybe if we all did then we would see some action...It definitely is a safety concern for me when my children are in the car...
#17 of 801 Re: Tahoe door problems [eggfam]
Jul 04, 2010 (6:36 am)
Don't want to diminish your issue with door locks, but if you have a concern for when your children are in the car....you should engage the child safety locks, read the manual how to do that if not familiar.
#18 of 801 Re: Tahoe door problems [kiawah]
Jul 06, 2010 (6:56 pm)
I also own a 2008 Tahoe and had to have the dealer replace the passenger rear lock. Luckily it is under warranty. I am also experiencing other problems and have to take it back to the dealer tomorrow, which will be the 3rd time in one month! I was having AC issues and the service guy was going to replace the compressor, but said that GM told him to put some type of a chip in (starts w/ a D). 2 weeks later, on the same day, my Onstar went dead, door lock died, AC took 15 minutes to cool and one of my vents stopped working. The next day my vehicle went dead. My husband said that there must be some type of electrical problem because the battery had been negatively charging or discharging?? Anyway, the dealer told me that the battery issue was common and that it was only coincidence that this all happened on the same day. Will have to continue new post...
#19 of 801 Re: Tahoe door problems [dezb]
Jul 06, 2010 (7:02 pm)
(Con't) took it back to dealer and picked it up today. Was assured everything was working including Onstar. I had my daughter drive it home as I drove home our truck. When we got home, Onstar was dead. I should have checked it at the dealer. I am pretty upset. I called the dealer back and he said that he was assured it was working. He asked me to bring it back in tomorrow. Hopefully, it will not be dead again in the morning. This leads me to believe that this is indeed part of a bigger problem. I am doing some research and that is how I came upon this site. Is anyone having these types of issues???
#20 of 801 Re: Tahoe door problems [dezb]
Jul 07, 2010 (5:55 am)
I apologize that you are experiencing concerns with your vehicle. Can you please email me you’re VIN, current mileage, dealership and contact information so I can look into this further? You can get my email by clicking on gmcustsvc. Thank you,
Mariah GM Customer Service
#21 of 801 Re: Tahoe door problems [gmcustsvc]
Jul 07, 2010 (1:41 pm)
I emailed the info to your personal email today.
#22 of 801 Re: Tahoe door problems [dezb]
Jul 08, 2010 (10:06 am)
Thank you for emailing me. If you don't get my email please let me know. Thank you,
Mariah GM Customer Service
#24 of 801 2008 suburban door locks
Jul 18, 2010 (10:05 am)
same problem at around 70000km the drivers door lock went , I replaced the actuator myself as the dealer wanted close to $400 7000km later passenger rear door lock went as well and again replaced it myself .. there has to be more to this then GM is willing to admit. The dealership knew almost immediately what the issue was before I finished explaining and(what the fix was!!!!! and how much it would cost) obviously had dealt with this issue many times before. This can't be normal wear and tear, I have owned alot of vehicles in my time with power equipment and I have NEVER EVER replaced an actuator in the past. At over a $100 an hour this is another real money maker for the dealership !!!!!!
#25 of 801 door lock problems
Jul 18, 2010 (1:56 pm)
coyotehowitzer- was it difficult to replace the acuators? Can you tell me any tips. Thanks.
I totally agree with your statement- I believe GM knows of the defect in the locks and chooses to ignore it!!!! You would think with the bailout they would be more attuned to their customer base.