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Sonata Bluetooth Problems

191 messages,  Last post on May 13, 2013 at 8:32 AM

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What is this discussion about? Hyundai Sonata, Sedan

Messages Page 10 of 20

#90 of 191 Re: verizon Alias2? [louellette] by ryster

Mar 19, 2011 (7:00 am)

Replying to: louellette (Mar 13, 2011 9:47 am)
The Samung Alias2 is not compatible with the Sonata. I had the Alias2 and it did the same thing as yours. Another family member also has the Alias2, their phone with different firmware, and it also did not work correctly.
 
Samsung told me it was a Hyundai issue, Hyundai told me it was a Samsung issue. I finally just cancelled my Verizon contract with the Alias2, and switched to the TMobile G2 made by htc and it works perfectly.
 
I have been hearing that it is hit or miss with Samsung phones and the Sonata's bluetooth.

#91 of 191 droid x not downloading contacts by ken2011

May 14, 2011 (7:30 am)

2011 sonata Limited 2.0 w/Nav. new Droid X phone, verizon network, won't download contacts from phone. Had a cheap trac phone prior, and worked just fine. any suggestions???

#92 of 191 Re: droid x not downloading contacts [ken2011] by dave868

May 14, 2011 (7:39 am)

Replying to: ken2011 (May 14, 2011 7:30 am)
iPhone?

#93 of 191 2011 Hyundai Sonata Bluetooth Disgrace by hyundaisick

May 24, 2011 (3:34 pm)

Hi Everyone, we purchased a brand new 2011 Hyundai Sonata Limited with the Infinity stereo system (not the navigation by LG) back in September of 2010.
We were in love with the sleek new design, along with the fuel economy and safety features; one most importantly being the completely hands-free bluetooth technology that the salesperson could not boast about enough.
We were advised, after purchasing our vehicle, that the service tech would set up our phones as a courtesy and get a going so we would be all set.
Shortly after we brought the car home, the problems began.....pairing failed, address book not uploading, etc........
So, fast-forward to now, May 2011 and I will tell you the circus that we have been through so maybe you won't have to go through it and just NOT buy this half-assed redesign.
 
We have had 3 new stereo systems installed. The dealership has basically gone back and forth between telling us that it's a software glitch, a bad unit, and now, as to wipe their hands of this and simply make us go away, tell us that our phone is NOT on the compatibility list, so they have no obligation and can do nothing. (This compatibility list, that is btw, NEVER shown to you at the time of purchase to allow you to make an informed decision on whether or not you are willing to compromise on the car's functionality).
 
Now, when first purchasing the car, we asked the salesperson about the phones working and she was confident about them working......along with the tech who set our phones up......no one ever mentioned (within the first 10 days where we could have returned the car outright) that there was a very strict list of compatible phones that have been approved by Hyundai corporate. As never having owned a vehicle with Bluetooth before, we were both ignorant to the limitations associated with them.
(I had a Blackberry Torch and my husband has an Samsung Captivate).
 
We have spent more time and energy going back and forth and I even went as far as to downgrade my phone (which, btw is no easy task with the phone company after a recent upgrade) to a BB Curve 3GS. This was done after speaking to Hyundai corporate and them assuring me that it was not on the list, but would be on the newly released list......well, it doesn't work.........so too bad for me, yet again, I guess.
 
Through all this there are some really disturbing and dissapointing things that are going on......
First, the compatibility list has NOT beeing updated since 2009....you can look for yourself on the Hyundai website under their bluetooth compatibility section; you can download the PDF and see that there has been nothing approved since then.....also, upon speaking to a 'Platinum Tech' on our numerous visits, he even said that this is the same technology that they were working on in 2007 when he was in Korea for a conference....
So, this newly, amazing, re-designed Sonata is a huge failure in the technology department.
They have assured us that they are 'working on it' but they have no timeline....so, while we continue to pay our full payment amount, we are without one of the main safety features that we wanted (especially with a new child).
I am so utterly dissapointed with Hyundai that I don't know if I will ever even consider another car from them. We qualify for the lemon law and the magnussum moss warranty act.....so what we do from here, I'm not sure.
Most importantly, I want Hyundai to act responsibly and inform their consumers of their technology limitations so that people don't have to go through this like we have.
It's a shame....you can return a pair of jeans for not being made properly, but a 30,000 loan and a car that is sold under false pretenses....well, you have to get a lawyer, jump through hoops and put your life on hold......
 
Hyundai, you should be ashamed of yourself.

#94 of 191 Re: 2011 Sonata Bluetooth Issue?? [LASHAWN] by hyundaisick

May 24, 2011 (3:43 pm)

Replying to: LASHAWN (Mar 23, 2010 4:43 am)
I actually just posted about our experience with this and yes, there is a limited list of phones, last updated in 2009 (not kidding)....this list that they don't make you aware of at the time of sale.....

#95 of 191 Re: 2011 Hyundai Sonata Bluetooth Disgrace [hyundaisick] by nj2pa2nc

May 24, 2011 (3:51 pm)

Replying to: hyundaisick (May 24, 2011 3:34 pm)
The bluetooth on our '11 sonata works excellent. We have the basic cell phone from AT&T. Now we always had problems with the bluetooth feature on our 06 Acura Tsx. Since we love that car we do not mind not being able to use that feature.

#96 of 191 Re: 2011 Sonata Bluetooth Issue?? [hyundaisick] by LASHAWN

May 25, 2011 (10:03 am)

Replying to: hyundaisick (May 24, 2011 3:43 pm)
That's the exact same problem I tell most of my customers with bluetooth issues. GM does not provide a list of phones that are compatible, only the service personnel have, but you can find it online.

#97 of 191 Re: 2011 Hyundai Sonata Bluetooth Disgrace [nj2pa2nc] by hyundaisick

May 26, 2011 (7:36 am)

Replying to: nj2pa2nc (May 24, 2011 3:51 pm)
See, we looked specifically FOR that feature and asked the salesperson specifically if it worked......We have a newborn and really wanted to make sure that we were 100% handsfree....it's very dissapointing that they are so clueless and lead consumers with false promises.

#98 of 191 Re: 2011 Hyundai Sonata Bluetooth Disgrace [hyundaisick] by jscars

Jun 15, 2011 (6:34 pm)

Replying to: hyundaisick (May 24, 2011 3:34 pm)
I too have the 2011 Sonata Hybrid with Navigation. I have a Samsung Edge 4g phone with Sprint. I would say that about 10% of the time the Bluetooth connection will hold, but most of the time, the pairing either disconnects after hanging up a call, or does not reconnect when I next use the phone or the car. Basically, the Bluetooth is useless. I have talked with Sprint and have taken the phone in for diagnostics and it passes with flying colors. The problem is obviously the Bluetooth unit or software in the vehicle.

#99 of 191 Re: droid x not downloading contacts [ken2011] by ahaynes106

Jun 22, 2011 (5:26 am)

Replying to: ken2011 (May 14, 2011 7:30 am)
My Droid X contacts loaded after granting permission on the Droid X for the Sonata to perform the function.
From Droidforums.net
"2011 Sonata phonebook won't laod
 
When start up your car you will hold your phone in your hand and all of sudden on the upper left hand side a message will show PERMISSION take your finger on slide it down and a popup will display and answer the check mark. Then you phonebook will load and a message will stay transfer completed. I had the same problem. "

Messages Page 10 of 20

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