Last post on Sep 23, 2013 at 6:23 AM
You are in the Infiniti M37 M56
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Infiniti M37, Sedan
#181 of 195 Re: Infiniti M37 Transmission issues [brian7042]
Dec 26, 2012 (3:41 pm)
Never been here before; I was looking to see if anyone has the transmission lag that I have in my 2011 M37S. Sure looks like it! With 24K miles on the car, this is getting worse all time. For me it's when I take this left turn to go onto a freeway onramp; taking my foot off the throttle a bit after I'm in the turn, and trying to accelerate out I get the dreaded lag - I am just fed up with it!
While I'm here, things I love about the car: Wonderful interior, excellent engine power and sounds - too bad the transmission you use to control it is so irritating, it spoils the whole experience. I like the looks of the car too - the Platinum paint job with the 20" wheels and spoiler look awesome..
What I HATE: Really loud tires and harsh suspension. Laughable Studio on Wheels upgraded audio - has tons of speakers but they only work if you have HD DVD media. The sources I listen to, i.e. iPod and CDs, very few of the speakers put out any sound, and the ones that do sound very mediocre. When I first test drove the car, they had a demo disc that blew me away, but you will never hear that stuff in your day to day driving unless you go out and buy expensive media to listen to that will only work in your car. Why can't they keep all the speakers functional for simple stereo sources too?
What else I hate : Really flaky intermittent electronics issues that never seem to happen when I'm at the service department. And of course if they can't duplicate the problem they won't try to troubleshoot it anyway - typical service bullshit. For example, when you have it set to have the side mirrors point down when in reverse, that works fine, but when you stop and put it in drive they stay pointing down half the time. You have to pull over and stop, and put it in park for them to go back up to normal position. After months of frustration and trips to the dealer, I finally abandoned this "feature" and leave it turned off.
Also the tilt wheel that never goes back to the position it was in when the car was turned off (except when I have it at the dealer for service, of course).
My Android phone works fine for bluetooth phone calls, but when I also try to use it to stream audio from the phone it doesn't work well at all unless you like jerky audio with blank spots. When I had an iPhone it worked fine, but I learned to hate the iPhone for reasons not related to the car and got a Galaxy S3. I think car manufacturers think everyone has an Phone so focus on perfecting that.
When all is said and done, after the 39 month lease is up in Dec. 2013, I'm going for a new BMW 535i or Lexus GS, and NEVER going back to Infiniti....
#182 of 195 Re: Infiniti M37 Transmission issues [redbull]
Dec 27, 2012 (5:55 pm)
I'm glad I decided to review the comments here. My 2010 G37X which has 8 months to go on the lease has suffered the "the 7AT" horrors. I had the Reflash applied to the ECU /TCM in June 2012. It's better, but still quirky and produces similar responses at erratic times. It's the SOFTWARE for sure. JATCO makes the tranny. What's so curious is that of all the reviews (Consumers Reports, Edmunds, etc.... only a small article written in one of the Automotive magazines some 6 or 7 months ago, actually brought out the tranny issues. Anyway, Infiniti Dealer just called me to say that Infiniti is now offering an early termination (eat the last 8 months of the lease) provided I take a new Infiniti G or M... After reading this review, I am probably going to pass on the 2013 M37X. I you consult My37.com forum, a thread about the Tranny has thousands of posts. The frustration is mine or yours alone !!! I protested about the performance from day 2 of ownership. Only until this June, after 2 years of driving and complaining, did it become more tolerable. The 7AT ruins the car. All done for the mileage gains it provides. Even the District Manager relayed that to me. Although this offer is tempting and wouls allow me to trade up to an M, i may pass because the posts here are about 2011 or 2012s, but a recent post on My37.com indicated that a member just had a 2013 G37 as a loaner, and sadly reported the same lagging & hesitation. I gues they want you to go to lexus, Audi, or even a Buick (LaCross - that car has caught my eye)...
#183 of 195 Transmission issue still there
Dec 28, 2012 (8:30 am)
I've had my M37 for two years now with 28,000 miles. Two updates for transmission software have not eliminated the hard shifts, especially when cold. It does seem, though, that the shifts have slowly improved with more mileage but the hesitation when accelerating still present. The only other problem was radio amp which was replaced under warranty. Dealer said that amp, located in the trunk area, was a $2,500 item! I have had 5 Infiniti's and overall I still like the car. However, I would think hard before getting another one.
#184 of 195 Re: Transmission issue still there [jck4u]
Dec 28, 2012 (11:10 am)
I would encourage anyone frustrated or feeling unsafe with the infiniti transmission (as I was...I turned in my car 11 months into a 39 month lease), I suggest you check out Mercedes. I went from an M37 39 mo lease to a 24 mo E350 bluetec(diesel) lease and I'm paying less per month than on the M37.
I will never again buy an infiniti (and I had two M35's prior to the M37).
#185 of 195 So Frustrating
Jan 10, 2013 (5:29 am)
My 2012 M37 is my third Infiniti. It is also my last.
Previous Infiniti cars were well-built, a pleasure to drive. I think they must have decided to forego build quality on the new Ms. These new models are not competitors for other luxury brands.
Examples of problems. Sound system causes vibrations in the doors so significant that some music is impossible to listen to. The Infiniti engineer acknowledged the problem, but told me my car was within manufacturer specs. He refused my request to be informed of the results of his test. Makes sense, right? Why share data on the car with the owner? Keyless doors work about 80% of the time. Air conditioning turns on and off randomly, particularly on the passenger side. Generally a cheaper feeling than previous Infiniti vehicles.
Oh, and the lease. Apparently Infiniti is the only luxury brand that doesn't let you out of your lease. Other manufacturers let someone assume your lease. Not Infiniti. Oh, sure, you can get someone to take over the lease, but even after Infiniti approves their credit, you remain as a co-signer. Yes, really.
Normally I don't do snark, but I think I've earned it, driving this luxury car wannabe.
Any advertising claims experts out there? Can Infiniti claim a performance level with respect to its sound system if the car itself cannot handle it? What I mean is that the stereo seems to have the output as advertised, but the rattling of the car means the actual performance of the stereo as installed does not perform as per Infiniti claims.
#186 of 195 Re: So Frustrating [brian207]
Feb 08, 2013 (3:54 pm)
I came from numerous Acura TLs and got my M37 in June 2010 and it shows where they cut corner, my dealer took 2 days with the regional rep and got the panels quiet. There is supposed to be a TSB to quiet the panels. Hard to believe in the QA proces of designing the car they did not recognize this. Over all I love the styling and the ride, but it took a few dealer visits to get some of the sub-par build issues resolved. What surprised me is that even people that bought cars recently have the panel rattles, seems that Infiniti is not serious about build quality. Also the Bose system just does not compete with Mark Levinson in Lexus or even ELS in Acura, and Acura is offering a Krell sound system in the new RLX.
The car has been very reliable with 37K miles, but you can feel the build quality issues, doors feel light and don't have that bank vault feel. I may be headed back to Acura. I agre Inifniti leases suck, you can't get out of them and I hear they nit pick you on wear and tear when you turn them in if you are not getting another Infiniti. Also they charge you a turn in fee. Acura is more forgiving on lease turn in and also does not charge you any fees.
#187 of 195 Re: Thanks To Edmunds, I Won't Make A Big Mistake [abacomike]
Mar 14, 2013 (6:46 pm)
You neglected to mention that the 5 year cost of ownership for the E350 is a whopping $15,000 higher than the Infiniti. The E350 also has transmission issues, and the Command system is a nightmare.
#188 of 195 2013 model with same transmission issues
Aug 24, 2013 (3:41 am)
I bought a 2013 model and i have about 1200 miles. just started doing the exact some things posted above. the major problem bein the hesitation at time of needed acceleration. did any of you earlier posters from when this thread ended last spring ever find a solution (besides getting rid of the car)?
#189 of 195 Re: 2013 model with same transmission issues [skerew1]
Aug 24, 2013 (8:31 am)
I was one of the very early people to experience all the problems the M-37 had. This was because I took delivery of the car in April of 2010 as a 2011 model year vehicle. The problems came fast, furious, and diverse. Clearly, unlike the wine company that advertised that we shall sell no wine before it's time, this car's time still has not come.
After multiple reprogramming of both the TCM and ECM to no avail and promisses of a new car which never happened, I took the car to CarMax and sold it since the Hyundai dealer did not want the car as a trade. I got myself and my wife each a new Genesis 3.8 sedan. While they do not have the prestige or gadgets of the M, what they do have works. When you want to go it goes without first having a committee meeting to decide if now is the time.
It appears they are never going to get it right. Like The Leaning
Tower of Pisa, bad foundation; bad building. Either live with the problems or sell the car. Good luck.
#190 of 195 Re: 2013 model with same transmission issues [skerew1]
Aug 27, 2013 (3:40 pm)
I too have had my ECU TCU reprogrammed several times to no avail. Each time I visit the dealer I ask if there's a new flash for the transmission. Seems they keep making changes but none of them resolve the lag. Very frustrating!
It's really a shame because I love everything else about the car. Mine is a 2011 M56x. I'm not willing to sell it yet - still have my fingers crossed they'll resolve the software bug before mine is out of warranty.
...Unfortunately I'm not sure I can recommend Infiniti to others even though the rest of the car is pretty solid. ...I just don't get it Infiniti.