Last post on May 18, 2011 at 4:28 PM
You are in the Hyundai Tucson
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Hyundai Tucson, Audio, SUV
#18 of 38 Re: Hyundai Tucson 2010 bluetooth quality [suetalk]
Jun 28, 2010 (5:12 pm)
I went today to have the "new" unit put in and it WORKS!!!!!!!! I called out and the people said it was clear and much better than before and when I had the smart car dept call me he said he could hear me (of course he would) but I could hear him even w/ the air conditioning on (I was parked but not expecting it to work great w/ the windows down in traffic)
I had the parts dept show me the floater unit and the "new" units before they installed anything to make sure they weren't putting in the floater and tricking me. The "new unit" will end with a "P" and the floater "F-LT" at least it did for me w/ the awd limited w/ navigation package.
I wrote a 3 page letter to the owner of the dealer and had 10+ calls w/ hyundai "corporate consumer affairs", my dealer treated me HORRIBLY throughout the fight but were nice as can be today and kept saying "I'm so sorry". The service manager today said they are having a lot of trouble w/ the bluetooth, I told him they should recall them.
In my letter I wrote this: from the owner’s handbook & warranty information it clearly states on page 18 “repairs will be made using new Hyundai Genuine Parts or Hyundai authorized remanufactured parts”. No where does it stated I have to accept only remanufactured parts. Then magically the general manager called and said "oh you should have called me" even though his staff said call corporate and I wouldn't get a new one. Btw, price tag almost $2800 to the dealer, that's why they don't want to get new ones b/c they have to get reimbursed from hyundai. you have to sign a special slip "for fiancing/invoice dept"
Good luck hope this helps!
#19 of 38 Re: Hyundai Tucson 2010 bluetooth quality
Jun 28, 2010 (10:07 pm)
GOOD JOB SIS!!!!!!!!!!!
#20 of 38 Re: Hyundai Tucson 2010 bluetooth quality [cordobaman13]
Jun 29, 2010 (9:54 am)
#21 of 38 Re: Hyundai Tucson 2010 bluetooth quality [cordobaman13]
Jul 08, 2010 (12:41 pm)
I am going to give it another go. I am calling corporate AGAIN and calling the dealership AGAIN. My Bluetooth is so bad I have to put every call on private. Sometimes it wont even let me switch. I am going to get myself killed trying to work the darn thing. The other day I sat in silence for a 15 minute ride because the thing showed my phone was still on (it wasn't). I do have the navigation package and a phone on the approved list. My blue tooth is crap I want another one that works!!
Anyone have suggestions on what to say or who to talk to?
#22 of 38 Re: Hyundai Tucson 2010 bluetooth quality [dcaldwell]
Jul 08, 2010 (12:56 pm)
Thanks as that gives the rest of us hope. Please let us know what happens. I love the car but the bluetooth drives me nuts.
#23 of 38 Re: Hyundai Tucson 2010 bluetooth quality [suetalk]
Jul 08, 2010 (1:16 pm)
I changed to AT&T and have the Nokia 6350. The moment I changed, the bluetooth has worked perfectly. I even get to hear my MP3's on my phone threw the radio if I wish.
#24 of 38 Re: Hyundai Tucson 2010 bluetooth quality [dcaldwell]
Jul 10, 2010 (3:20 pm)
either talk to the general manager in person or on the phone. also try writing a letter to the owner of the dealership. I kept having my complaint (letter that I also copied to the owner) w/ hyundai corporate moved up the ladder when they said no. I told them if I wanted a used part I would have bought a used truck.
Call everyday if you have to. I also posted my problem on hyundaithinktank.com
If worst comes to worst, maybe threaten the dealer to take all maintence, repairs, collison work to a different dealer for the life of the truck. All those visits will cost more than the $2800 invoice they have to wait to be reimbursed for. It's so stupid to fight w/ them when it's warranted for 36,000 miles and they get it back from hyundai. good luck, keep fighting for what you paid for.
#25 of 38 bluetooth for 2011 sonata same as for tucson
Sep 21, 2010 (6:53 pm)
Dealer set uo bluetooth on my env 3 lg Does not recognixe my voice but picked up
tel number from cll phone
deleted the phone number
started all over
'phine got stuck at entering code 0000 cell phone wouldn't pick up code and just stalled so deleted thephone
#26 of 38 2010 Tuscon bluetooth seems to dial but never connects
Feb 14, 2011 (5:18 pm)
I have had my Tucson for a year the end of February. I love it but in the last month or so the bluetooth still recognizes my commands will dial but never connects. I've deleted it & reprogrammed it in & also removed the battery from my phone from advice from friends but it still won't connect. My next stop is back to my dealership but I am wondering if others have same problem as I am having. The bluetooth worked perfectly for about 7-8 months and now I am getting concerned.
#27 of 38 Re: Hyundai Tucson 2010 bluetooth quality [suetalk]
Feb 28, 2011 (11:31 am)
I feel your pain ..I have a Brand new 2011 Tucson and the blue tooth quality is absolutly terrible .. All the people that I talk to say i sound like im in a tunnel or it is muffeled . Its a feature that I paid for and it not working good at all.. I started the paper stream and call the service manager at the dealer Keeping a log and my Hrs ...see how much time it takes to resolve this issue