Last post on Nov 08, 2013 at 11:51 AM
You are in the GMC Yukon
What is this discussion about?
GMC Yukon, Chevrolet Suburban, Chevrolet Tahoe, Oil, SUV
#220 of 242 2008 Suburban Oil usage
Dec 05, 2012 (7:55 am)
I am so glad I came upon this board! I have an 08 Suburban that has been very dependable, except I noticed increasing oil consumption at about 60,000 miles. I do my own maintenance, so started adding oil sporadically. At about 80,000 miles, it was using about 1 qt per thousand miles. Of course, I didn't know there was a defect in the 5.3 engine, so figured I would have to eat the problem eventually. Of course, now at 108,000 and using 1 qt per 750 miles, I read about the problems with this engine. I called our local dealer(very reputable) and talked to the service lady, told her the miles ect. She understood the problem, said I need a consumption test, and even stated that they would work with me even though the warranty had expired. I went in, and one of the service people on the floor basically showed me the door, said they will not help me out, while admitting they have had many problems with these vehicles! He said, "Once you are over 100,000 you are on your own". I went to the dealers used car lot and was going to trade it on a used 2012 with 20,000 miles on it when my conscience got the best of me. I can't imagine someone else buying what they thought was a dependable vehicle, and running it out of oil before 3000 miles! I called GM and told them my story, got a case number ect. I was instructed to bring it back in and have a diagnostic test performed and possibly an oil consumption test. Question, am I wasting my time? Has anyone had any luck with this problem out of warranty? I am so mad I must have lost 3 hours of sleep last night! GM should have sent a bulletin out to owners telling of this defect, and alerting us to have it checked before the warranty expired. I know, it is not cost effective in the short term, but one person can poison many others about a brand they have had trouble with, and all the advertising in the world will not sway a negative personal testimony!
#221 of 242 Re: 2008 Suburban Oil usage [kellygro]
Dec 05, 2012 (10:02 am)
Well, you are like many who got screwed the day you bought that vehicle. I went through this from around 40k miles. At first, not really worried given i had extended bumper to bumper to 100k and the engine/drive train is covered to 100k either way. My wife took it in religiously for the oil consumption test. It was burning 1 Q per 3-4k miles, they also do all our maint/oil changes, so as they were doing the oil consumption test, i started to check when she got home. I noticed they added an extra Q each time, so that towards the end of the cycle, it would be close to normal. We dealt with this for well over 1 year, called GM, never got anywhere. Finally they acted like they were going to do me a favor, checked w/the area GM rep and were going to fix this thing. When i picked it up, i questioned what they did, as i was under the impression they might be replacing the engine. NO, all they did was change out some type of splash guard, which they felt oil could slip behind, be burned and cause this symptom. So we are back to oil consumpiton and moniting. Same results, although now i'm up in the 80 miles range and it's burning 1Q for every 1K miles. Couldn't believe it wasn't smoking but it was surely burning. Contacted GM again, dealer, got nowhere. I finally took it back to the dealer i actually purchased it from, they quickly took it in to check things out. We picked it up, asked what they did. They actually replaced the pistons/rings, which was more work than anyone really did. At this point, i'm closing in on 100k miles. It doesn't appear to be burning oil like it had, so i was somewhat relived that i finally got something done. Looking back, they should have replaced this engine and should still do so. I'm over 100k so that's never going to happen. I worry it's just a matter of time. It doesn't have the power it did early on, which is why i purchased, spend the money and higher fuel expense to have the Denali. You better find some way soon to have them fix yours.. all the test will just prolong the same results.
#222 of 242 Re: 2008 Suburban Oil usage [bpritchard68]
Dec 05, 2012 (11:03 am)
Ya, I was afraid of that! Glad you got yours taken care of. I'll keep posting to let everyone know what happens. Wish I would have seen this board two years ago!
#223 of 242 Re: 2008 Suburban Oil usage [kellygro]
Dec 06, 2012 (5:04 am)
Well bad news! The service manager called me before my appointment and said it would be a waste of time. He said GM will NOT stand behind me on the oil consumption issue out of warranty. Guess I will just keep adding oil until the thing hatches and go from there! Anybody have some suggestions? Ford, Toyota? I know Nissan is not the answer!
#224 of 242 Re: 2008 Suburban Oil usage [kellygro]
Dec 08, 2012 (6:16 pm)
Oil consumption is covered under the 100,000 drive trane warranty. Go back to your service manager...
#225 of 242 Re: 2008 Suburban Oil usage [bobg76]
Dec 12, 2012 (7:55 am)
I myself have went back to my "service manager" multiple times.. and have gotten nowhere with them. the dealership is the small guy. GM needs to step up and do right or they will be loosing a lot of customers...
#226 of 242 Re: 2008 Suburban Oil usage [lpnp2010]
Dec 20, 2012 (6:15 am)
Well, after talking to another service manager from another dealer, and GM, I decided to try some Rislone, and AT-205 Re seal added with the oil. After 1100 miles, I am pleased to report that the oil has not moved on the stick! I am going on a 3000 mile trip out east over the holidays, so will give a report on the oil use when I get back. 110,000 miles on the 5.3 now
#227 of 242 Re: overfilled [bobg76]
Jan 21, 2013 (4:53 pm)
How did you get GM to replace your engine? I brought my Yukon 2008 in while still covered under warranty with the oil consumption issue that EVERYONE is describing. I burn 1 quart every 1000miles. valve cover fix and cleaning did not work. Now they want to do the pistons but say that they will do this and no more. OR I can pay $3000 for engine replacement. Why do I need to pay to have my vehicle which was under extended warranty fixed? This is a known problem. Why are they not standing behind their product. Also I paid money for the GM APP and they are not standing behind that. Dealer says they wouldn't be comfortable replacing pistons and rings and having everything work after this. Real comforthing.... I only purchased Toyotas before this. Loved this Yukon but I can not afford vehicles like this when they don't work right. Really 1 quart every 1000 miles. Any help in this engine replacement would be really appreciated.
#228 of 242 Need Engine Replacement for Yukon 2008
Jan 21, 2013 (5:02 pm)
I am posting on every website and will post to all my facebook friends soon. I am trying to understand how GM rep can say that they will not continue to try to fix my Yukon 2008 that I brought into a dealership while covered under the extended warranty that I paid extra money for. They put in the modified value cover and did the cleaning process on my Yukon to resovle the 1 quart of oil per 1000 miles from burning. This did not work. They said that they will do the pistons and rings but will not continue with fixes if this doesn't work. How can this be? I brought it in under warranty when this problem started and the problem has not improved at all. They say they will replace my engine if I pay $3000 for it. Does this sound right to anyone?? My husband had a Nissan once with the extended warranty and they didn't even hesistate on replacing that engine when it had a problem. I had Toyotas prior to this and have never had this type of very serious issue. Buring 1qt per 1000 miles is crazy. Why won't they stand behind their product??? I thought this was the best vehicle that I owned prior to these issues. I'm very concerned and very disapointed especially since I'd like to stay with American made.
#229 of 242 Re: overfilled [suek2008]
Jan 22, 2013 (6:49 am)
Are you already in contact with Customer Assistance, suek2008? Let us know if we can check into anything further by contacting us at socialmediagm.com (include your name and contact information, the last 8 digits of your VIN, and a summary of the situation so far).
Sarah, GM Customer Service