Last post on Nov 08, 2013 at 11:51 AM
You are in the GMC Yukon
What is this discussion about?
GMC Yukon, Chevrolet Suburban, Chevrolet Tahoe, Oil, SUV
#178 of 242 Re: 2007 GMC Yukon XL - Normail Oil Usage? [flustered1]
Apr 21, 2012 (8:07 am)
I checked your VIN and did not see any open recalls at this time. The following warranties are still in effect on your Yukon until the date/mileage indicated (whichever comes first):
Corrosion Limited Warranty until 01/12/2013 or 100,019 MI
Emission Select Component Ltd Wty until 01/12/2015 or 80,019 MI
Your powertrain warranty went out in January of this year.
What is your plan of action from here? We're definitely available to assist in whatever way we can.
GM Customer Service
#179 of 242 Re: still burning alot of oil after many fixes [thepoulman]
Apr 21, 2012 (8:12 am)
If you would please send the following information to socialmediagm.com, we'll get a Service Request going for you:
Your name/Edmunds username
Phone and address
Last 8 of your VIN and approximate mileage
The name of your involved dealership and any appointment details you can recall (dates, etc)
All the best,
GM Customer Service
#180 of 242 Re: still burning alot of oil after many fixes [gmcustsvcsarah]
Apr 21, 2012 (8:52 am)
Completed. Thank you Sarah.
#181 of 242 Another 2008 Oil Consumption issue
Apr 29, 2012 (6:14 am)
So, long story short. I received a low oil pressure, stop engine now message. Low and behold I have no oil on my dipstick. I put about 3.5 to 4.0 qts of oil in. I made an appt with a local GMC service department in Grapevine, TX. He proceeds to tell me that this is normal, these vehicles are designed to burn oil. Furthermore, one qt of oil per 3000 miles is normal; thereafter 1 Qt of oil every 1,000 miles. So I would burn through 5 qts in 7000 miles, with the manuf recommendation being 7,500. It is up to me to check my oil and add oil as needed between oil changes. What the heck do I need an oil change for then. Regardless. So, I begin the dreaded oil consumption test. I leave the vehicle and pick it up later in the day after a fresh oil change, and surprising enough it took all day and the service dept is now closed and coordinate with new car sales to have my paperwork and key. The very first thing I did before I start my truck, is check the oil where they parked it (on level ground). It is overserviced by at least 1/2 to 3/4" over the top hash mark. Talk about trying to skew the results of an oil consumption test. Do you think I am taking my Yukon back there? Of course not. I will be making some phone calls next week. But I had to share to see if anyone else had checked their oil when picking it up from the dealer at the beginning of the "oil consumption test." Oh I had my daughter take pics of the dipstick with my Iphone showing the over servicing.
#182 of 242 Re: Another 2008 Oil Consumption issue [kbelanger]
Apr 30, 2012 (5:49 am)
If we can look into this further with you, please send an email to socialmediagm.com with the following information: your name/Edmunds username, phone and address, the last 8 of your VIN and current mileage, the name of your dealership, and appointment details pertaining to the oil consumption matter (dates, money paid, etc).
GM Customer Service
#183 of 242 Re: Another 2008 Oil Consumption issue [kbelanger]
May 01, 2012 (12:06 pm)
I spend months (50k+ miles) going through this same exact scenario. Pick it up after oil change, prior to starting another round of oil consumption test, it has an extra Q, which i guess helps ensure you don't run out but doesn't enable the results to be accurate (when nobody told they were adding even more than normal). After all the time, energy, effort and frustration of doing these test, i'm told it's normal, just go on about your business. Not to cool.
I finally took it back to the originally dealer i purchased it from. They agreed there was an issue and quickly replaced the Pistons/Rings. It's fairly recent but i could tell it helped w/performance and it doesn't seem to be burning at the rate it was (2-3 Q's in between changes). I'm hoping it's fixed but given so many issues, i still worry the engine should have been replaced. I didn't buy a $55k vehicle to piece mill key engine components which will end up limiting the overall life i could expect from this vehicle.
Many calls to GM, didn't seem to help. Guess i just got lucky that the dealer finally decided to just fix it. It seems like GM has very stringent constraints on their ability to do these things, replacing engines given it's such a wide spread issue w/the different size pistons that have been going in their engines. Apparently they changed how they handle this to help enable more volume builds but exposed to some variations which could turn into an engine burning lot's of oil, piston slap, etc.
#184 of 242 Re: Another 2008 Oil Consumption issue [gmcustsvcsarah]
May 07, 2012 (7:01 pm)
Thanks but after the shenanigans at the dealer and all the problems everyone is having with their engines in about every GM forum I decided to trade in the "normal" Yukon. When I asked the service manager about the overservicing of my vehicle he told me that I checked the oil wrong. He states, "You cannot check the oil when it has sat for an hour....due to the oil passages being so small....at this point I shut down. He suggested I run the truck to operatinb temp and then wait 15 minutes. Wouldn't you know it was the same level! Go figure. I then asked him what overservicing a vehicle could do to the engine. He states "No problem. These engines can operate with one qt of oil extra just fine without any problems." He even stated, "They are built to tight tolerances?" Really?? I almost thought I was talking to a janitor.
I guess that is why there is a big bold statement to the effect of "operating an engine with too much or too little oil can cause damage......" in the Operators Manual. The more I think about it they probably put thicker oil in there as well to skew the test even more.
It is because of the dealership and the numerous problems across the web concerning oil consumption problems that I traded my Yukon XL in for a 2012 Ford Expedition EL.
I guess I gave my "normal" oil consumption vehicle to someone else. I feel GM knows there is a problem and they are trying to band aid fix these vehicles; coupled with my local service department trying to "play me" it was time to say bye to the GM brand for good. To make matters worse I now have learned that there are a few others that have had the overservice trick done to them at the beginning of this "oil consumption" test. If anyone gets one thing out of this...CHECK YOUR OIL LEVEL BEFORE YOU LEAVE AND MARK IT (a small scratch works well) AND LET THE SERVICE MANAGER KNOW AND WITNESS IT. MIGHT EVEN WANT TO START NEW AT ANOTHER SERVICE DEPARTMENT.
From a once loyal 30 year hardcore GM owner....now a new Ford owner.
BTW. As far as the door actuators as posted previously by another member: I replaced three separate door lock actuators and the last one was out when I traded the vehicle in. Also, the side body molding warps rather easily and starts to curl up and eventually starts debonding and cannot be fixed. It is a buy new, paint and replace item.
LASTLY. If anyone lives in the Fort Worth area avoid the GMC Service Department in Grapevine, TX.
#185 of 242 Re: 2007 GMC Yukon XL - Normail Oil Usage? [gmcustsvcsarah]
May 08, 2012 (8:14 pm)
Wow... glad I did a search on this problem. I am going through the same issue on my Yukon XL 07. I have been to the dealer once per month for the last 5-6 months over the oil light. What a nightmare. Got the 'ol run the consumption test, then put the deflector plate on it.. had to pay the $200 deductable for my extended insurance, then pow... 3 weeks later there is that light again. Called the dealer tonight and said bring it in tomorrow. Service mgr was obviously exasperated. Reality is that there is a known problem, the methods to remedy arent fixing the problem and GM knows it.
Sarah, how can I get this really fixed?
#186 of 242 Re: 2007 GMC Yukon XL - Normail Oil Usage? [plsfixmyyukon]
May 09, 2012 (4:39 am)
plsfixmyyukon, I would try to get your $200 back. If your vehicle has under 100K of miles there should not be a charge for the drive train. If it is over 100K miles then GM wont cover anyways. It is a shame that we have all had to go through this. It took me 30-40 trips to the dealer with all the fixes they tried, they could have just put a new engine in and it would have been less expensive. I has the PVC replaced, clean the valve covers with a new deflector plate, then it was clean the valley, then replace the both heads, then after that replaced the Pistons, Rings, Rods and bearings. Hey finally it does not use but about 1qt every oil change which is about normal. Now I do not understand why this is a known issue and they require a good longer term GM buyer to waste so many trips in and use their gas and there time to fix something that would be so easy to just bring it in for one oil consumption test then if it fails, replace the engine.
I find it funny that GM actually told me that they could not be certain that if the engine was replaced that it would stop the oil usage issue. So funny. I guess they have no confidence in their engine department to make a good engine that does not use oil. Seems a little strange. GM is just waiting this out to get all these vehicle over 100 miles or 5 years which is this year (2012) then they will not have to worry about it.
I figure with all the extra oil I had to use and my time that I wasted coming in to the dealership, I spent about $5-7 K of my own money and lost time because of this issue. I wonder if a class action suit would get the engines replaced and quit wasting the GM customers time. But then the government owns them so what does it matter.
#187 of 242 GMC Yukon XL Normal Oil Usage?
May 09, 2012 (5:10 am)
I just hope everybody that reads this realizes you can make a difference in the future. I know I will...I will NEVER buy another GM product as long as I'm alive. My MANY years of driving Suburbans (Yukon XL, Yukon, Tahoes, etc.) since 1972 (often had 2 at a time...sort of the his/hers thing...is OVER! The USA should have NEVER bailed out ANY of the car companies!