Last post on Nov 08, 2013 at 11:51 AM
You are in the GMC Yukon
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GMC Yukon, Chevrolet Suburban, Chevrolet Tahoe, Oil, SUV
#152 of 242 Re: Excessive oil usage - 2007 GMC Yukon XL [rigit]
Feb 16, 2012 (7:15 pm)
I have the same issue. We purchased a '08 Yukon XL in November of 2011. The vehicle only had 36k miles on it. After around 2500 miles, the low oil pressure and turn engine off warnings came on unexpectedly. It took three quarts of oil to bring the level up to normal. The engine would smoke periodically on a cold start. Finally today after repeated visits to the dealership to "establish a consumption pattern" we were told that it would be fixed per the service bulletin. After seeing all these posts, I'm concerned as to whether this will rectify the issue. Sarah from GM, if you're still monitoring these posts, could you answer that question? Will this fix it or is a new engine the only remedy?
#153 of 242 Re: Excessive oil usage - 2007 GMC Yukon XL [gmc76]
Feb 17, 2012 (6:55 am)
Thank you for your patience in working with your dealership on the consumption tests, and I'm glad to hear that things are moving forward.
I understand why you are concerned as to whether or not this will resolve the oil consumption issue. While I can't speak to any technical information, our technical service bulletins provide our technicians new service information, including a correction to a specific product problem. They also usually contain repair procedures, information on part numbers and availability, and warranty labor code information. The body of the bulletin will describe the condition, cause, and correction to the problem.
Would you like to set up a Service Request with us? This would allow us to follow up with you after the repair is done and interact with your dealership to check in on the progress. If the problem is not resolved (which I truly hope and expect that it will be), we can continue to work with you and your dealership. If you're interested in this, please send us an email at the address provided in my profile here (include your name/Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your dealership). My coworker Christina, who answers incoming emails, will direct you further.
GM Customer Service
#154 of 242 2007 Yukon ticking noise
Feb 17, 2012 (11:30 pm)
Just went to the dealership for an oil consumption test. Down 3/4 qt at 900 miles. Now I am having an occasional ticking noise while idling. Looking through the blogs, it maybe the lifters. Anyone have this problem. Driving out of town next week for son's soccer tournament. Afraid I am going to get stuck again. Not going to he happy to leave at dealership for days AGAIN until maybe they find something wrong! Any ideas? Anyone with a 5.3l AFM engine with this problem?
#155 of 242 Re: Excessive oil usage - 2007 GMC Yukon XL [gmcustsvcsarah]
Feb 18, 2012 (4:14 am)
I'm having the exact same problems with my 2007 Yukon XL. I've been working with the dealership in my town, and they have installed a deflection plate as per the GM bulletin. 3 weeks after that "correction" and 1800 miles into the oil change, I brought it back in due to low oil message. It was looked at and determined that it was down 1.5 quarts. Now they are saying they have to clean carbon from the pistons and rings. While the dealership seems to be working with me and doing a good job, I am displeased with the situation. How can I open a case with GM to get you folks involved to help me here. I'm concerned of the long term problems that could be caused by this issue. Is the only true fix to this problem replacing this design flawed engine? Thank you in advance for your consideration. Jeff-
#156 of 242 Re: Excessive oil usage - 2007 GMC Yukon XL [thepoulman]
Feb 20, 2012 (10:47 am)
Good afternoon Jeff,
To get a Service Request going with us, please send us an email at the address located in my profile with more information, including: your name/Edmunds username, phone and address, the last 8 digits of your VIN and current mileage, and the name of your dealership. Also, if you would please include a description of your vehicle concern/situation or include a link to this page that would be helpful as my coworker Christina answers incoming emails from the forum.
GM Customer Service
#157 of 242 Re: Excessive oil usage - 2007 GMC Yukon XL [thepoulman]
Feb 21, 2012 (1:35 pm)
I just want to tell all of you having this problem that it IS a REAL problem. I fought this fight for FIVE YEARS with GMC. My dealership is a WONDERFUL place and they did all they could do, but it is essentially like a doctor/insurance company relationship with GMC for them. I brought my vehicle in SO many times for the oil consumption problem that I lost count and my dealership actually seemed to get irritated as well. On top of that, under warranty I also had my alternator replaced, my transmission fixed and with the engine, the "tiers" followed were done more than once. Needless to say, GMC offered me a carrot to purchase a NEW GM product and trade in this truck. As most items were new on the truck now, in lieu of the engine, that was still burning oil and I was confident, still having a year left on warranty would have to be replaced as there were NO other options left, we kept it. (I DO LOVE my truck aside from having to run it in constantly ). About a month or so ago, it burned oil YET AGAIN and I had the no oil light (and barely any oil in the vehicle). GM finally relented and did put a new engine in. I do NOT know WHY this is such a hassle for their customers and why they put us through all the headaches and tears. When you buy a BRAND NEW VEHICLE (as we did) and you are plagued with problems from the beginning, it shouldn't have taken us 5 years of fighting to get the engine we knew, three years ago now, we needed. Also, my vehicle was from Janesville, WI and it closed it's doors at the end of 2008. My husband has always wondered if the vehicles having the problem were perhaps from the same plant(s).
I know GM customer service will probably email me from this post. It is not necessary as we DID receive our engine finally. My reason for posting is to tell the others on here, who are suffering as we did from the same angst, confusion and frustration, to NOT give up. If they do NOT have the same relationship I did with my dealership, to go elsewhere until you do. What you are experiencing with your vehicle is not normal. It caused mine to blow pistons/rods, to have lifters replaced TWICE and much more before they then put in the new engine block. Good luck to you all!
#158 of 242 Any recall???
Feb 21, 2012 (5:22 pm)
Has a recall ever be done on these vehicles? If not why hasn't there been. I quit carrying my vehicle back over this mess. I am over the 100,000 miles now and the dealer acted like I was dreaming up this stuff. I printed stuff off from this site and showed them others had the same problem, but that didn't seem to matter. I really like my vehicle but I am really over GM at this point.
#159 of 242 Re: Excessive oil usage - 2007 GMC Yukon XL [unsettledowner]
Feb 22, 2012 (6:35 am)
I'm glad to hear that you finally were able to arrive at a resolution on the oil consumption issue, and am sorry for the anxiety and frustration that you must have experienced along the way.
I hope that with your new engine that this vehicle performs well for you for many miles!
GM Customer Service
#160 of 242 Re: Any recall??? [kdl2471]
Feb 22, 2012 (6:42 am)
If we can look into your vehicle's information to see if there are any open recalls on it, we'd be happy to do so! Please send us an email at the address located in my profile here on the site and we'll get any information we find right to you.
GM Customer Service
#161 of 242 Re: Excessive oil usage - 2007 GMC Yukon XL [unsettledowner]
Feb 22, 2012 (7:12 am)
I've had Suburbans since 1972 ('72, '77, '79, '81, '85, '89, '92, '95, '99 , 2001 and now a 2007 GMC Yukon XL. I will NEVER own another GM product for as long as I live, and I will do my da-nest to be sure none of my family ever does either! Bought the 2007 with 59,000 miles on it and got a helluva deal on it (or so I thought! We all know why NOW!).