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2010 Cadillac SRX gas issues

13 messages,  Last post on Aug 03, 2012 at 1:16 PM

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What is this discussion about? Cadillac SRX, SUV

Messages Page 2 of 2

#8 of 13 Re: 2010 Cadillac SRX gas issues [tiko377] by tracerp

Aug 08, 2010 (7:51 am)

Replying to: tiko377 (Feb 28, 2010 10:14 pm)
Purchased mine in January and that is the one thing that there is no problems with.

#9 of 13 Re: 2010 Cadillac SRX gas issues [john436] by chaudhry195

Feb 06, 2012 (5:16 pm)

Replying to: john436 (Apr 21, 2010 7:01 pm)
Hello there,
 
I purchased my Cadillac SRX 2010 premium collection in Sepember 2009. I am having same issue. we have been living with this misery for two years now, took it to local dealer 3 times they said all the new cars do that where you can not latch the gas lever you have to constantly hold the nozzle to pump the GAS , i have driven many new cars even new DTS i don't see this issue on new or old cars. I am about to file Lemon law claim on this. It is really terrible when my wife drive with infant its a great deal of hassle to pump the gas when you have baby in a car seat and you are alone often times i have to get the gas in her srx before going to work. Any help will be much appreciated. Please respond ASAP what was your fix and what happened. I will really appreciate it. Thank You

#11 of 13 Black Raven paint chipping on door edges by ridel

Jul 04, 2012 (7:18 pm)

2010 SRX purchased December 2009.
I have noticed that the paint is chipping badly on the very thin edges of my doors. Even the back doors which we don't use have chips. My dealer is fixing some other paint issues but doesn't feel that these are warrantied. Has anyone else noticed this? Any luck having it repainted under warranty?

#12 of 13 Re: Black Raven paint chipping on door edges [ridel] by gmcustsvcsarah

Jul 05, 2012 (5:24 pm)

Replying to: ridel (Jul 04, 2012 7:18 pm)
Good evening ridel,
 
In reference to the 2010 Cadillac warranty, paint damage is generally not covered by the warranties on the new vehicles. I can understand how this is frustrating, however. If you would like for us to check up on things with your dealership, please send us the following information at socialmediagm.com: your name and Edmunds username, phone and address, the last 8 digits of your VIN and current mileage, and the name of your involved dealership.
 
Kind regards,
Sarah
GM Customer Service

#13 of 13 Re: 2010 Cadillac SRX gas issues [chaudhry195] by jewels127

Aug 03, 2012 (1:16 pm)

Replying to: chaudhry195 (Feb 06, 2012 5:16 pm)
Hi chaudhry195 . I just purchased a 2012 SRX and am having the exact same problem. I just got off the phone with the service deparment at the dealership I purchased the vehicle from and was told there is no fix for this problem and that in fact it is the pump nozzle that is the problem not the vehcile. The service person told me that it's the new CA nozzle regulation that requires the nozzle to have a plastic piece added to reduce emissions in the air. I told him this was ridiculous and that no other of our new cars has this program. He told me I need to find an old gas station that has an older version nozzle to get this to work properly. Really!?? I have to drive around to find an old gas station. This is unacceptable. Were you able to find any solutions? This is a hazard for sure. I will eventually get gas all over myself and the vehicle. Any help on how to get this fixed would be appreciated.

Messages Page 2 of 2

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