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2010 Cadillac SRX gas issues

13 messages,  Last post on Aug 03, 2012 at 1:16 PM

You are in the Cadillac SRX Forum.

What is this discussion about? Cadillac SRX, SUV

Messages Page 3 of 3

#12 of 13 Re: Black Raven paint chipping on door edges [ridel] by gmcustsvcsarah

Jul 05, 2012 (5:24 pm)

Replying to: ridel (Jul 04, 2012 7:18 pm)
Good evening ridel,
 
In reference to the 2010 Cadillac warranty, paint damage is generally not covered by the warranties on the new vehicles. I can understand how this is frustrating, however. If you would like for us to check up on things with your dealership, please send us the following information at socialmediagm.com: your name and Edmunds username, phone and address, the last 8 digits of your VIN and current mileage, and the name of your involved dealership.
 
Kind regards,
Sarah
GM Customer Service

#13 of 13 Re: 2010 Cadillac SRX gas issues [chaudhry195] by jewels127

Aug 03, 2012 (1:16 pm)

Replying to: chaudhry195 (Feb 06, 2012 5:16 pm)
Hi chaudhry195 . I just purchased a 2012 SRX and am having the exact same problem. I just got off the phone with the service deparment at the dealership I purchased the vehicle from and was told there is no fix for this problem and that in fact it is the pump nozzle that is the problem not the vehcile. The service person told me that it's the new CA nozzle regulation that requires the nozzle to have a plastic piece added to reduce emissions in the air. I told him this was ridiculous and that no other of our new cars has this program. He told me I need to find an old gas station that has an older version nozzle to get this to work properly. Really!?? I have to drive around to find an old gas station. This is unacceptable. Were you able to find any solutions? This is a hazard for sure. I will eventually get gas all over myself and the vehicle. Any help on how to get this fixed would be appreciated.

Messages Page 3 of 3

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