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Jetta transmission/electrical problem

8 messages,  Last post on Jan 08, 2011 at 7:53 AM

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#6 of 8 Re: Jetta transmission/electrical problem [hills2] by vwbeauty

Jan 08, 2011 (3:57 am)

Replying to: hills2 (Mar 08, 2010 10:13 am)
I had to replace a transmission in a 2008 Jetta it was 2 yrs old but had 57,000 miles so warranty did not cover it and it cost me 5,000 dollars. I recently received a letter that some trans have valve body problems. I do not like VW anymore and this was my first one, never again... I never had these problems with American cars. And the VW mechanics that i used at a particular dealership, installed a transmission then it went bad in a few days i got stranded and had to have a tow and then they installed a second one. I went through a lot and a lot of stress. i still feel that a 2 yr old car even with 57,000 miles should have not had this problem as i always take good care of my car.

#7 of 8 Re: Jetta transmission/electrical problem [bpeebles] by vwbeauty

Jan 08, 2011 (4:03 am)

Replying to: bpeebles (Mar 08, 2010 7:54 pm)
what happened to the days when service was so good, that the service department just offers you a loaner car and she does not have to "negotiate" to get one?? If a customer needs a new transmission when a car is this new, the company should be doing everything to make her comfortable for all of the trouble that she had to go through. and yes there IS something wrong when a transmission goes out that quickly, whether under warranty or not. I am sure that she will be very worried that her car could be a lemon and then what happens when the warranty wears out? it will most likely be stressful for her to worry about this car. Anyone that has a transmission replaced that quickly on a car, will certainly have some stress and concerns about the vehicle .

#8 of 8 Re: Jetta transmission/electrical problem [vwbeauty] by jeffyscott

Jan 08, 2011 (7:53 am)

Replying to: vwbeauty (Jan 08, 2011 4:03 am)
My understanding is VW pays for a loaner/rental car if the dealer will need to have the car for more than a day for a warranty repair. So there should be no need to "negotiate" anything in that regard. I never had a problem getting a "loaner" from my dealer, why would they not want to give me a car when VW is going to pay them their rental charges?
 
In fact, when one time I didn't take a loaner because we had an extra car that needed to get some use, they kept asking me every couple days if I wanted a car.

Messages Page 2 of 2

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