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Equinox Transmission Problems

40 messages,  Last post on Mar 16, 2013 at 11:16 AM

You are in the Chevrolet Equinox Forum.

What is this discussion about? Chevrolet Equinox, SUV

Messages Page 5 of 5

#38 of 40 Re: horrible 2010 Equinox [plankton22] by gmcustsvcsarah

Aug 16, 2012 (7:42 pm)

Replying to: plankton22 (Aug 16, 2012 11:06 am)
plankton22,
We're truly very sorry to read about transmission concerns you've had with your Equinox. Has everything gone well with the dealership (aside from the repeat visit)? If you would like for us to look into this further, please contact us at socialmediagm.com with the following information so we can get a Service Request going: your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your involved dealership.
 
Sarah, GM Customer Service

#39 of 40 Transmission issues, again Equinox 2010 by marketingvirgo

Mar 15, 2013 (6:40 pm)

I ordered my Equinox in May of 2010, the car has 55k on it now, and has had 3 major repairs including a major drive train repair. The car would have a deep drone sound when moving through lower gears, and the transmission was found to be faulty, and it was recalled. It took a week for the repairs, but then when fixed they put the oil pan on incorrectly and I was loosing oil and had to take it back within two days. They fixed an incorrectly placed bolt, and then it seemed OK for 6 months.
I had another issue when the engine light came on. I called OnStar and they ran a diagnosis that determined it was the upper fuel pump, so that was recently replaced, this time from another dealer.
Now the low drone sound is back again when shifting up and down in those lower speeds. I am concerned as I am a woman and work about 60 hours a week, so I do not have a ton of time, yet I am worried about the longevity of this vehicle. I had OnStar run the diagnostic and nothing came up.
Has anyone had this low drone sound on their Equinox? It is a 4 cyle AWD.

#40 of 40 Re: Transmission issues, again Equinox 2010 [marketingvirgo] by gmcustsvc

Mar 16, 2013 (11:16 am)

Replying to: marketingvirgo (Mar 15, 2013 6:40 pm)
marketingvirgo,
 
We're sorry to hear that you have encountered these different concerns with your Equinox. Have you already contacted customer assistance regarding your situation? If we can look into anything for you, please don't hesitate to contact us at socialmediagm.com (include your name and contact information, the last 8 digits of your VIN and mileage, and a summary of the situation).
 
Sarah, GM Customer Service

Messages Page 5 of 5

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