Last post on Dec 06, 2013 at 11:26 AM
You are in the Ford Fusion/Mercury Milan
What is this discussion about?
Ford Fusion, Mercury Milan, Engine, Sedan
#5 of 14 Re: 2010 Fusion 2.5L starting issue [newowner10]
Feb 22, 2010 (10:24 am)
Yes, exactly. It's just like pushing a start button except you're using the key. It's just a command to the PCM to start the engine and it will do it automatically. Normally you don't notice because it starts right away.
#6 of 14 Re: 2010 Fusion 2.5L starting issue [akirby]
Feb 22, 2010 (2:03 pm)
Live and learn thank you for the lesson.
#7 of 14 Another Fusion starting issue
Feb 24, 2011 (4:13 pm)
I have a Fusion 2010 6 cylinder. The TSB 09-19-1 mentioned in other posts does not work on a 6 cyclinder so says the dealer today. Sometimes when I turn the key to start it shakes violently as if it is misfiring and the only way to stop it is to turn the key to off. Another time it made a repeated clicking noise as if the battery is dead. When either of things happen it does not start. However, most of the time it starts just fine. The dealer says the computer tells them nothing is wrong and they cannot duplicate these conditions in the shop. Basically they told me to take a hike. I have brought it in 4 times already and they insist nothing is wrong because the computer says so. I am really really frustrated !
#8 of 14 Re: Another Fusion starting issue [lpallas]
Feb 24, 2011 (4:43 pm)
You may want to check the lemon laws in your state. If the car is new enough, which it probably is, and you bring it in several times for repair and it is not repaired, the dealer may have to swap it out for another equivalent car or ??? depending on your state laws. Many states have a consumer bureau to answer questions about this.
BTW, dealers have something they call an "in-flight recorder" that is put on your car and after you've driven it and had the problem, they can dump the data into their computer and it will tell them the state of everything at the time.
They hate using it because there is only one per several dealers. But that is there problem, not yours.
#9 of 14 Re: 2010 Fusion 2.5L starting issue [68jcode_stang]
Feb 24, 2011 (6:33 pm)
Unfortunately that TSB does not apply to 6 cylinders so says the dealer. Waht should I do next ? Thanks
#10 of 14 Re: Another Fusion starting issue [blumstein]
Feb 24, 2011 (6:37 pm)
Unfortunately, we bought it used in 2010 with 22K on it. I do not know the lemon laws in FL but I will certainly look into it.
As to the in flight recorder...never heard of it but I will certainly ask them. That would certainly solve the problem or at the very least prove to them there is a problem. They actually do not believe me !
Thanks for the info. Much obliged, Lorrie
#12 of 14 Re: 2010 Fusion 2.5L starting issue [68jcode_stang]
Nov 18, 2013 (12:58 pm)
Thanks for posting this. I have a 2010 3.0 and its doing the same thing. Freaked me out this morning watching it churn away on its own and refuse to start!
#13 of 14 Re: 2010 Fusion 2.5L starting issue [akirby]
Dec 06, 2013 (10:29 am)
I recently bought a used 2010 Ford Fusion from another car business and I'm having the same issues. When I took it to the Ford dealership the first time, they claimed the keys needed to be recoded and that the TSB that my dealer and I informed them of didn't affect my car. The day I was returned my car, it started again. I brushed it off thinking it could just be the computer adjusting to the new codes. The other night, after eating dinner it did it again but it took three times to start it. Today the dealer called and informed me that although no codes came up on the computer for the keys, one of the keys is going out and that is the problem. I don't understand why they can't try the ground cable since it's obviously having the same issue. It's beyond frustrating not having a car and them not fixing it.
#14 of 14 Re: 2010 Fusion 2.5L starting issue [dinodani]
Dec 06, 2013 (11:26 am)
That's the problem - you just can't always count on having a competent service department. And Ford is pretty much powerless to do anything about it since these franchises are decades old and protected by state franchise laws. Frustrating for both Ford and the customer. Hopefully you can find a better dealer in the area.