Last post on Feb 24, 2011 at 7:37 PM
You are in the Ford Fusion/Mercury Milan
What is this discussion about?
Ford Fusion, Mercury Milan, Engine, Sedan
#2 of 11 Re: 2010 Fusion 2.5L starting issue [68jcode_stang]
Feb 18, 2010 (2:47 pm)
It is a known problem with a TSB. Your dealer needs to check OASIS for that symptom - if they can't find it you need a new dealer.
Just to be clear - the continued starting is normal. On the new cars the computer controls the starter after you turn the key. The problem is simply that it won't start.
#3 of 11 Re: 2010 Fusion 2.5L starting issue [akirby]
Feb 22, 2010 (10:52 am)
On the new cars the computer controls the starter after you turn the key.
Are you saying if you release the key the starter should not stop? I have never experience that in any car
#4 of 11 Re: 2010 Fusion 2.5L starting issue [newowner10]
Feb 22, 2010 (11:04 am)
The new 2010 Fusion has what Ford calls, "one touch" start. If you turn the key to the start position and let go, the starter continues to turn. The ECM takes over the starting process and monitors the number of times the crankshaft rotates as it adds fuel and ignition for the engine to start. On 2010 Fusion's built before August 2009, there is a problem with the starting process. On occasion, the starter will turn the engine, but the engine will not start. The starter will not time out and the only way to stop the starter is to turn the key to the "off" position. TSB 09-19-1 is supposed to take care of the issue by replacing the ground cable with one that has a capacitor in it. Fusion owners with the no-start/intermittent start issue can go to their dealers with the TSB. They should replace the ground cable under warranty. It takes 20 minutes. I'm getting mine fixed this week....I hope.
#5 of 11 Re: 2010 Fusion 2.5L starting issue [newowner10]
Feb 22, 2010 (11:24 am)
Yes, exactly. It's just like pushing a start button except you're using the key. It's just a command to the PCM to start the engine and it will do it automatically. Normally you don't notice because it starts right away.
#6 of 11 Re: 2010 Fusion 2.5L starting issue [akirby]
Feb 22, 2010 (3:03 pm)
Live and learn thank you for the lesson.
#7 of 11 Another Fusion starting issue
Feb 24, 2011 (5:13 pm)
I have a Fusion 2010 6 cylinder. The TSB 09-19-1 mentioned in other posts does not work on a 6 cyclinder so says the dealer today. Sometimes when I turn the key to start it shakes violently as if it is misfiring and the only way to stop it is to turn the key to off. Another time it made a repeated clicking noise as if the battery is dead. When either of things happen it does not start. However, most of the time it starts just fine. The dealer says the computer tells them nothing is wrong and they cannot duplicate these conditions in the shop. Basically they told me to take a hike. I have brought it in 4 times already and they insist nothing is wrong because the computer says so. I am really really frustrated !
#8 of 11 Re: Another Fusion starting issue [lpallas]
Feb 24, 2011 (5:43 pm)
You may want to check the lemon laws in your state. If the car is new enough, which it probably is, and you bring it in several times for repair and it is not repaired, the dealer may have to swap it out for another equivalent car or ??? depending on your state laws. Many states have a consumer bureau to answer questions about this.
BTW, dealers have something they call an "in-flight recorder" that is put on your car and after you've driven it and had the problem, they can dump the data into their computer and it will tell them the state of everything at the time.
They hate using it because there is only one per several dealers. But that is there problem, not yours.
#9 of 11 Re: 2010 Fusion 2.5L starting issue [68jcode_stang]
Feb 24, 2011 (7:33 pm)
Unfortunately that TSB does not apply to 6 cylinders so says the dealer. Waht should I do next ? Thanks
#10 of 11 Re: Another Fusion starting issue [blumstein]
Feb 24, 2011 (7:37 pm)
Unfortunately, we bought it used in 2010 with 22K on it. I do not know the lemon laws in FL but I will certainly look into it.
As to the in flight recorder...never heard of it but I will certainly ask them. That would certainly solve the problem or at the very least prove to them there is a problem. They actually do not believe me !
Thanks for the info. Much obliged, Lorrie