Last post on Sep 17, 2013 at 7:48 AM
You are in the Infiniti G37
What is this discussion about?
Infiniti G37, Sedan
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#207 of 231 Re: Notorious transmission issues [margaritamix]
Feb 05, 2013 (7:22 am)
I happily and relievedly turned in my POS 37xS and leased a 2013 Audi A6 with the small engine. Not a rocket, but it gets me where I'm going fast enough with much more style and much less agita. An incredibly better drive and much more sophisticated bells and whistles. Mine came in pretty loaded in the upper 40s. Higher than the G, but you get what you pay for. A much better value than the BMWs, and much less stodgy than Lexus. Do you really like the style and drive of the Infiniti (and I'm including all models) to put up with that crappy transmission and all their corporate/service nonsense? For me, that was a no-brainer. Good luck!
#208 of 231 Re: Notorious transmission issues [margaritamix]
Feb 05, 2013 (9:59 pm)
If you still have transmission problems and your dealership is not fixing it free, you should get Infiniti Consumer Affairs involved. Their contact phone is on the "Contact Us" page of the Infiniti web site - at the bottom. First, call your dealership and tell them you want the software fix for the transmission hesitation that Infiniti has released around a year ago. If they say they don't have it, then call Consumer Affairs. They'll take your VIN and verify there is a fix. Tell them your dealership says they don't have the fix and ask them to make the arrangements with the dealership to get the fix done for you. They will do this for you - they did it for me. Since the software fix, my car is totally different - the way I expected it to be when I drove it off the lot. For the record, I have a 2011 G37S sedan. For anyone having this problem, follow through with Consumer Affairs and it will be fixed.
#209 of 231 Re: Notorious transmission issues [mouseclick]
Apr 16, 2013 (2:19 pm)
i have been reading all the posts here re: the transmission shifting issue and it seems to be just that; an issue with finding the correct gears because there are so many and the car hunts for a gear (like auto focus cameras hunt for an object or line to focus on!) BUT i have not read anywhere in these posts where the tranny actually failed or had to be replaced. Thats why the dealers keep saying nothing is wrong. It was designed that way, a poor design, but nonetheless it works as intended. I think in time, all those issues will be improved and the mileage will be achieved, and the shifts smooth with little or no hesitation. We have to remember that whenever a "new" concept or "breakthrough" comes out it takes a few years to get it working properly, same with cameras and other tech items that use PC heavily. I am looking to buy an 09-10 g37X and hopefully all will be well, as i know about the tranny and dont consider it a real problem. My 08 charger thunks when you drive it at a pace that hasnt been done in a few hundred miles. Same problem, the tranny is getting the driving pattern, although its only a 4 or 5 speed the same thing occurs. And other mfgs. have multi speed trannys and i bet the same thing happens (how do you say Chrysler 300 8 speed tranny with 34MPG!) So lets take the tranny issue with a grain of salt, and hope things improve.
#210 of 231 Re: Notorious transmission issues [pictureperf]
Apr 16, 2013 (5:21 pm)
I hope that many who have experienced this issue respond to this writer who is OBVIOUSLY a dealer or an Infiniti employee. When you fear that you are going to get hit because the car hesitates when, say, making a left turn during a sufficient gap in oncoming traffic, then there is a problem. Furthermore the firmware or software fix did seem to fix the problem. NO car, whether a $15,000 car or a $40,000 car should have this issue and have it totally ignored by the manufacturer. It is more than likely my last Infiniti (having owned Infinitis since 2001). To have a problem and face up to it is one thing, but to have a problem and stick your head in the sand is another.
#211 of 231 Re: Notorious transmission issues [margaritamix]
Apr 17, 2013 (6:45 pm)
Please excuse me, i am not an Infiniti employee or a dealer, i don't have that kind of money!! i don't mean to belittle the problem or the owners that have experienced the problems. Believe me, i experienced problems with my (albeit less expensive but none the less annoying) 08 dodge charger and those problems either cost me $$ or dealer time to fix. All i am saying is that the inherent problem, as far as i have read here and other blogs (and i plan to read more) has not resulted in failure or replacement as of now. Because of these blogs i know what to expect. You bought new and didnt expect this condition. I know a former co-employee that had a pre 09 5 speed tranny that had to be replaced but i don't know the circumstances. i hope to get a good 09-10 and i will check as much as possible to see if the update has been done and it if bucks and lags i will get the update and used the techniques prescribed here to re-learn the tranny. I have owned 3 Pathfinders and one Sentra and put over 100K on each. I think the reliability is good. In spite of this problem i still think it is one of the best values around, and it should make a great used car! Good luck all!
#212 of 231 Re: Notorious transmission issues [pictureperf]
Apr 18, 2013 (3:28 am)
I wish you luck, but buying a vehicle with a known defect, particularly in vehicle years where the problem was most acute, does not seem sensible. Are there no other vehicles you could consider? As for the software fix, my experience, and from reading the experience of others, is that this was not a universal fix. I happily returned by 2009 G37 at the end of the lease, after two years of ducking and weaving and BS from Infiniti on this issue. It was so frustrating! I will NEVER buy another Infiniti. I mention all this to suggest that you consider your other options, and not get locked into a choice where there is a reasonable likelihood of driving quality and safety issues. Again, good luck!
#213 of 231 Re: Notorious transmission issues [ljelaw]
Apr 18, 2013 (5:19 am)
I too wish you luck too! The day you are breaking in a slowing down lane and need to move to the fast line quickly, and the car stalls for a split second and your heart drops to your knees - you will regret it. This happened to me just a few days ago and I am 6 months off from finishing my 3 year lease.
#214 of 231 Re: Notorious transmission issues [ljelaw]
Apr 19, 2013 (7:24 am)
thank you both for your concern, i really appreciate it. I don't consider it a defect; a defect is something that needs repair or a recall. Maybe the condition warrants a recall. All cars have "conditions" like the Hondas that were just recalled for faulty or defective rear brakes on their vans and SUV's. My first choice was m35x 5 speed but we decided we don't need a car that big as it will be a 2nd car to the charger. i would gladly get a 2008 g35x with a 5 spd. if I could find one with low miles. Audis are too expensive, BMW's too and smaller with reliability issues. In Buffalo, NY AWD is a welcome option and this option list fits the bill. I think the best way to weed out one with the condition is in a long test drive simulating all the conditions you would encounter in your normal driving. I am not rushing into it, nor am i going in starry eyed. I wont buy one until i find one that meets the standards i am looking for, and does not seem to exhibit the problem. If i cant find one i will wait. Again thanks for your concern and advice and to all you Infiniti drivers with the problem good luck and safe driving to you all!
#215 of 231 Flogging the Dead Horse, Continued...
Apr 19, 2013 (7:45 am)
Perhaps "defect" is a matter of semantics. I actually think it's a defect, as I have never had a car drive the way my old G37 did. Also, it did need several software fixes, so that supports defect.
No matter. You seem to have gone down the same list I did. I have owned many Audis, and that's what I currently have. It really drives great so perhaps reconsider (I know they can be a expensive perhaps a 08 or 09 A4?).
The long test drive may not help you. This problem just cropped up. And are there really that many you can test drive? I guess you really want a G37...
So FWIW I hope you pick something else. I also drove the Hyundai Sonata and thought it was a hell of a good car. Not sure if they offer AWD but if they do, seriously consider.
#216 of 231 Re: Flogging the Dead Horse, Continued... [ljelaw]
Apr 19, 2013 (9:20 am)
thanks again for the advice. Yeah lets not get into semantics; i guess anytime you have to take your car back to the dealer to get something done/improved it can be considered a defect... whatever i plan to buy, car, suv, etc. i will test drive it long and hard. My wife is the "soft" driver and she will test it too. The new Altimas are interesting but not AWD but FWD i think and they can be tricky here in deep snow. Most automakers that have a premium line, only have AWD in that line; e.g. Nissan Maxima is FWD to get AWD you have to to to the Infiniti. It seems no matter what you buy that's of late models it will have the multi speed transmissions for mileage. I wonder how the Chrysler with 8 speeds are doing? i will check that forum soon. I am not stuck on the G bu considered it a real value for options and reliability as well as sportiness. As i mentioned before, owned multiple Nissans and had great luck with all of them. I will look at the Audi prices this weekend but i think to be a second car with 25-34K miles they will be too expensive. I will definitely keep you posted! thanks again!