Last post on May 19, 2013 at 11:40 AM
You are in the Chevrolet Equinox
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Chevrolet Equinox, SUV
#39 of 48 Re: No start on 2011 equinox [caskab]
Jan 11, 2012 (7:34 am)
I told the dealer this information, and they insisted the problem was another, read that second, bad battery! So they replaced the battery.
We are letting the car sit for a week or so and if you are correct that there is a battery drain, then it won't start, then we will go to a different chevy dealer for service. This dealership, won't consider this information.
#40 of 48 Re: No start on 2011 equinox [stirfry1]
Jan 11, 2012 (8:17 am)
There is a TSB applicable to some 11's that deals with cabin lighting not turning off and causing drain. There is always some drain when not in use, long times without starting vehicle can cause troubles also.
#41 of 48 Re: No start on 2011 equinox [ray80]
Jan 11, 2012 (5:25 pm)
Thank you for your post.
I took the car to another dealer's service department and they seem more open to possibilities other than another "bad battery" as cause of no starts.
The G.M. customer service department have been very nice, monitoring the situation and communicating with me and the dealer service departments.
PS How long of car not in use, sitting, is considered a drain where the car wont' start? Out of the 4 no starts we have had with the vehicle, two were where the car sat for a couple of days.
#42 of 48 Re: No start on 2011 equinox [stirfry1]
Jan 12, 2012 (5:12 am)
I believe somewhere along the line I saw something that was meant for dealers and suggested they should start the vehicles on the lot at least once every 2 weeks. Of course as batteries age that time might get shorter, but a couple days and no start indicates a problem somewhere.
#43 of 48 Re: No start on 2011 equinox [ray80]
Jan 12, 2012 (6:49 pm)
The second dealerships service department has determined that the the BCM (body control Computer Module) needs to be replaced. This makes total sense to me and I am hopeful that this will stop the drain which was causing the car's batteries to "go Bad".
#44 of 48 Re: 2011 Chevy Equinox Won't Start (Security System?) [dan235]
Dec 10, 2012 (9:19 am)
I have a problem with my 2012 Equinox with only 4k on it. It wouldn't start after leaving it over the weekend. Should this BCM be replaced??
#45 of 48 Re: No start on 2011 equinox [stirfry1]
Dec 10, 2012 (9:08 am)
Since the BCM was changed I have had no problem with our 2011 equinox, we have over 30,000 miles and very reliable.
#46 of 48 Re: 2011 Chevy Equinox Won't Start (Security System?) [equinox2012]
Dec 10, 2012 (11:13 am)
Our apologies that you had trouble starting your new Equinox over the weekend. As you're under warranty, are you planning on working with your dealership to get this addressed? Please keep us informed of your progress on this, and if you would like for us to check into anything further for you we can be reached at socialmediagm.com (include your name and contact information and the last 8 digits of your VIN with your inquiry).
Sarah, GM Customer Service
May 19, 2013 (5:07 am)
I own a 2005 Chevy Equinox with 93K. In March I had a new key made because the old key was very worn and no longer would work in the ignition. Ever since I had the new key made, the vehicle does not want to start at times. There is no rhyme or reason for when it doesn't start. It will go weeks and start every time, and then it will have issues everyday for a few days. It seems for some reason to happen more frequently when it has rained, yes weird I know. I was told to leave the key in the ignition for 10 minutes to reprogram it, however, I have done that 3 times with no success. Everything else in the vehicle works while this is happening, the lights, radio, blinkers, etc. Its just that once you turn the key to where it should start, nothing happens. The battery was tested and was told it tested great. I appreciate any feedback. I notice it has been awhile since anyone has been on here, hopefully people are still following this!
#48 of 48 Re: Equinox- Not Starting [almaiunraie22]
May 19, 2013 (11:40 am)
The programming of the key is for the security system which I believe should be a fuel shut off thing (shouldn't stop it from turning over). Perhaps the ignition lock cylinder is worn also, or there is another safety thing (brake transaxle shift interlock) were there may be an issue (part itself or wiring or its interaction with body control module)