Last post on May 19, 2013 at 11:40 AM
You are in the Chevrolet Equinox
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Chevrolet Equinox, SUV
#27 of 48 Re: 2011 Chevy Equinox Won't Start (Security System?) [gmcustsvc]
Mar 28, 2011 (5:25 am)
Well, its been over 2 weeks and my new battery hasn't arrived. Just
been getting automated phonecalls telling me it is on backorder. I am
sure the dealer could go down to Canadian Tire and pick one up but
GM probably wouldn't reimburse the dealer.
So far the old battery hasn't gone dead again and everything but the
power seat memory seems to be working.
#28 of 48 Re: 2011 Chevy Equinox Won't Start (Security System?) [rocketbob]
Apr 01, 2011 (8:02 am)
Can you please email me directly; just include your Edmunds name. Thanks! Have a great weekend!
GM Customer Service
#29 of 48 No start on 2011 equinox
Oct 03, 2011 (5:18 pm)
We have a five month old equinox and have to have it charged twice in three past weeks from road side assistance. We are scheduled to take it to the dealers in two days.
Is it a bad battery, a need to reprogram the computer, a short.
I am nervous that the problem won't get resolved. Some told me I should have bought a honda CRV
I hope the dealership doesn't give me a run around.
A new car not starting sucks!
#30 of 48 Re: 2011 Chevy Equinox Won't Start (Security System?) [lady08]
Oct 03, 2011 (5:20 pm)
We have the same problem and it sucks.
#31 of 48 Re: 2011 Equinox bad idea [mas29]
Oct 04, 2011 (6:36 am)
I have the battery drain on our 2011 equinox, going to the dealer tomorrow.
#32 of 48 Re: 2011 Chevy Equinox Won't Start (Security System?) [dan235]
Oct 04, 2011 (6:37 am)
We have the same problem on our 2011, going to the dealer tomorrow.
#33 of 48 Re: No start on 2011 equinox [stirfry1]
Oct 05, 2011 (1:51 am)
I had the same problem w/ my 2011 Equinox. It is the BCM (body control Computer Module) that needs to be reprogrammed. There is a GM TSB Tech Service Bulletin that has GM reprogram the module and recharge the battery. You will be fin after that!!
#34 of 48 Re: No start on 2011 equinox [caskab]
Oct 08, 2011 (5:43 am)
Thanks for you post. I told the service person what you said, at the dealership, but they insisted that the TSB didn't exist and replaced the battery insisting it was a bad battery.
#35 of 48 Re: Battery discharged - no start [tps2]
Oct 08, 2011 (5:45 am)
For our 2011 they the dealer insisted it was a bad battery and replaced that. Time will tell now
#36 of 48 No start on 2011 equinox
Oct 09, 2011 (3:59 am)
There is a GM update for this issue based on your VIN #. If battery dies again, then bring back to dealership (or go to another) & have them do a parasitic drain test to see if battery drain is occuring . If so, then a BCM reprogram is needed (along w/ recharging battery). Pre & post drain test showed a significant difference in milliamp draw before after the BCM reprogram on my 2011 Equinox.