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Chevrolet Equinox, SUV
#17 of 48 2011 Equinox bad idea
Mar 08, 2011 (8:07 pm)
We have had our 2011 Equinox for just about 3 months. We have interior fabric pulling out from over the rear passenger window. It intermittently doesn't start....but you never know when. The first time it was about 2 weeks old. Not what I want in a new car. Then our BCM went out on a trip from Colorado to S.Carolina when the windshield wipers turned on high by themselves and could not be regulated, we lost our dim headlights, the security light went on and the tail lights stayed on even when the care was off. Ultimately we had to leave the car in Topeka and use a loaner from the dealer there to finish our trip. (If you live in near Topeka and need your Chevy serviced, the folks at Ed Bozarth Chev. rock!) We picked the car up, drove back to Colorado without incident and the next morning the Equinox did not start again. We had it towed to the dealer, (an hour away) got another loaner and after a week they told me there was nothing wrong with it. We picked it up, drove it home and when I went to use it two hours later....it didn't start. We tried it about a dozen times and then called GM Central for yet another tow. About an hour later, we tried it, just because we really couldn't believe it and it started. We canceled the tow because without a problem there is nothing the dealer can do. I have not received any recall letter re: battery drain. I'm intrigued to know more and welcome any input. Now I head out early for anything I need to do and hope my new car will start. This is obviously not acceptible. Gee, if GM can't figure this out, perhaps a bunch of cranky, unhappy Equinox owners can figure it out for them. Funny, the only other problematic car I've ever owned was a Chevy Lumina Van. I now think I've learned my lesson.
#18 of 48 Re: 2011 Chevy Equinox Won't Start (Security System?) [dan235]
Mar 09, 2011 (8:25 pm)
Same problem. I have a 2 month old 2011 Terrain that wouldn't start yesterday. I called Onstar and got a jump start. I drove to the dealer and the service rep immediately scheduled a BCM re program.
The mechanic who was working on the car also told me the battery was low
and wanted me to stay until he charged it. I was in a hurry so I said I would
wait an hour. He came back a half hour later and said the battery was
defective and had to be replaced. None in stock so I have to go back next week
After talking with the tow truck driver, the service rep , the mechanic and
several salesmen, they indicate dead batteries are common due to all the electrical equipment and computer modules on new GM cars drawing current even when vehicle is turned off.
What irritates me is that this problem must have been known for some time
for a Service Bulletin to have been issued so why was the problem not fixed at the factory or addressed at the dealership when the car was
delivered. It also leaves the question that whether the alternator is inadequate to put out enough current to run all the accessories and recharge the battery when the car is running!
#19 of 48 Re: Battery discharged - no start [tps2]
Mar 11, 2011 (8:38 pm)
Batteries are strange animals... unpredictable.
It seems that no one knows how to troubleshoot problems any more. It's replace, replace, replace, at your expense.
Try this.... Remove the NEGATIVE battery cable at the battery.
Connect a battery charger to the battery. POS first and NEG last.
Allow the battery to charge for one hour. If the charger has a working ameter, the meter will display about a 10 Amp charge at first, slowly diminishing to zero charge as the battery is charged fully. This is normal for a GOOD battery. Defective batteries either don't take a charge or show full in a few minutes.
Disconnect the charger and re-attach the NEG battery cable.
If your battery discharges, say over night, this usually means there is a serious voltage draw ( bad alt, partially shorted hot all the time wire/s), anything that will suck a battery down. If there is no voltage draw down, the battery is probably bad.
#21 of 48 Re: 2011 Chevy Equinox Won't Start (Security System?) [caskab]
Mar 12, 2011 (5:11 pm)
You should not post your email addy in a message, to easy for spaamers to get ahold of it. Anyway, while Lady08 suggested it was a recall, it may in reality been a service bulletin. I know of one other case where the amient lighting did not shut off when it should have and caused the battery to drain. There is a service bulletin for that Sorry I don't have a number/
#22 of 48 Re: 2011 Chevy Equinox Won't Start (Security System?) [lady08]
Mar 14, 2011 (4:03 am)
Your other post mentions a GM service bulletin# regarding the battery drain problem.
When did you receive service bulletin? Is there any service bulletin # associated with this I can reference to my dealership? How did the dealer repair the drain problem? I just had the same dead battery problem this morning with my 2011 Equinox!
#23 of 48 Re: 2011 Chevy Equinox Won't Start (Security System?) [dan235]
Mar 16, 2011 (1:35 pm)
If you will email me your VIN and question I will look into recall information for you.
GM Customer Service
#24 of 48 Re: 2011 Equinox bad idea [mas29]
Mar 18, 2011 (1:36 pm)
Can you please email me your contact information (including a good number to reach you), VIN, current mileage, involved dealer, and a break down of what you are/ have experienced. I apologize for your frustrations.
Have a great weekend.
GM Customer Service
#25 of 48 Re: Battery discharged - no start [osrv]
Mar 20, 2011 (3:58 pm)
Yea, the batt charge is simple enough, but these new Noxes have fickle electrical systems driven by software programs. You cannot believe how many computer are on board. While the batt charge gets on the move temporarily, you have to have those computer reprogrammed.
#26 of 48 Re: 2011 Chevy Equinox Won't Start (Security System?) [rocketbob]
Mar 24, 2011 (8:57 am)
What is the status of your vehicle? Have your issues been resolved?
GM Customer Service