Last post on Feb 06, 2013 at 10:56 PM
You are in the Chevrolet Colorado and GMC Canyon
What is this discussion about?
Chevrolet Colorado, GMC Canyon, Electrical, Truck
#377 of 379 colorado abs and heater switch tail lite module
Feb 06, 2013 (4:47 pm)
Just be aware that "your GM rep" will ask for your info and then do nothing. This has been going on for years with this junk. No recalls just lip service. I recomend you try to sell it or scrap it and never by any gm, gmc, chevy what ever. There are way better vehicles out there and their reps listen to you and get things fixed but not gm. I'll never own another. Your'e wasting your time with these folks. Keep fixing it yourself and write it off. Oh how many times have you had to replace your'e tail lite module? Thats another thing. Brick Anti-GM from now on. Proud owner now of 2 toyotas no problems for years they run like a top.
#378 of 379 GM Customer Service
Feb 06, 2013 (10:03 pm)
Do you know how nice it would be to see a posting here from someone saying:
"I contacted the GM rep on my blower motor resistor failure. They shipped a new resistor and cable assembly to my local dealer with instructions to install them for free. I was in and out in 30 minutes and my blower works fine now."
The real value of the whole thing would be around $40.00 retail in parts and 15 minutes labor).
I'm just dreaming I know but this is all it would take to get some real good PR for them.
I would even happier to see them do something like this with the wheel sensors and the evap vent valve. The evap vent valve is available for $15 in the after market and takes about 1/2 hour to install.
I just woke up and realized it was all just a dream. Oh well, one can dream can't they.
#379 of 379 Re: GM Customer Service [n9cv]
Feb 06, 2013 (10:56 pm)
General Motors has pocketed $5 billion in net profit
GM replace or fix an American Product Faulty Part?
Not going to happen. GM is losing the American "loyalist" due to their poor quality products, poor quality PR and Customer follow up, and poor "Loyalty to the loyal customer". They build them and don't back them. They throw most of their profits to business growth opportunity gambles in Opel Europe and the Asian market; waste 39 million per year on a soccer promotion, but don't replace $15 faulty American GM auto parts and simply give Americans the lip service and European sports the GM profits, Now, GM, who bought the products that paid the profits in the past to make you so BIG?