Last post on Jun 09, 2013 at 5:50 AM
You are in the Chevrolet Colorado and GMC Canyon
What is this discussion about?
Chevrolet Colorado, GMC Canyon, Electrical, Truck
#327 of 380 Re: 2005 Colorado ABS Fault issues [tammy72]
Apr 23, 2012 (7:02 pm)
What was your outcome from GM and any other source?
KPO / Ken
#330 of 380 Re: 2005 Colorado Z85 ABS Brake Issue [kpo]
Apr 23, 2012 (7:51 pm)
Thanks for the link. I will file a complaint tomorrow. Its getting late and I am sick to my stomach seeing all of these issues posted all over the place and my truck has most of the issues. It was a scary ride when the brakes failed. Then it was more scary that the issue comes and goes. I have never had so many issues on one vehicle.
#331 of 380 Re: 2005 Colorado Z85 ABS Brake Issue [marroe]
Apr 24, 2012 (6:25 am)
I'm so sorry that your experiencing this potentially dangerous concern with your brakes! It looks like it is happening quite frequently at this point - for a dealer to diagnose, they need to be able to duplicate the problem if there aren't any codes. Let us know if you decide to go in! We're available to help in any way we can.
GM Customer Service
#332 of 380 Re: 2005 Colorado Z85 ABS Brake Issue [gmcustsvcsarah]
Apr 24, 2012 (7:13 am)
Thank you for reviewing and responding to my message. I am glad that a representative from General Motors is clearly aware of my situation, in the event of a serious incident. I am not able to duplicate the problem for the dealer to diagnose. If the problem comes up again and the code registers, I will take it to a dealer. Unfortunately I will have to select a dealer farther from home. The owner of the dealer closest to me is a close social acquaintance, and I am confident that the situation will not be a pleasant one. I do not want to harbor bad feelings about him, his family, or his business every time I go to a soccer game, the swim club, a school event, or even at church on Sunday, because of issues out of his control or the products that he sells. I will select a reputable dealer that I have no personal ties to so I can be objective in my decisions and actions during the process. I drove the truck all weekend and the brakes did not fail. Its like driving a ticking time bomb and having no idea how much time is left or when it might go off. Sounds dramatic, but thats how it feels. Sarah, you did mention that you would be available to help any way you can. In what ways do you feel that you can help in a situation like this?
GM Customer (in search of) Service
#333 of 380 Re: 2005 Colorado Z85 ABS Brake Issue [marroe]
Apr 24, 2012 (9:21 am)
As you begin to work with a service department, we would set up a Service Request through our department which would allow us to interact with your dealership to follow the progress on the repair, and if there is not a satisfactory resolution to perhaps send the case to your district specialist for further assistance. Our primary goal is to get vehicle concerns remedied through this process.
I hope this helps to clarify our role. If you have further questions or would like to start the Service Request process, you can reach us at socialmediagm.com
GM Customer Service
#334 of 380 Re: 2005 Colorado Z85 ABS Brake Issue [gmcustsvcsarah]
Apr 25, 2012 (2:20 am)
If I e-mailed you my VIN number, is it possible for you to obtain the list of dealer completed service work on my truck since it was new? I am curious to see what dealership service or warranty work work was done and if any of the work done is associated with the issues that I am experiencing. I see many other owners have issues at low miles and I am wondering if mine did too.
Thank you for your time,
#335 of 380 Re: 2005 Colorado Z85 ABS Brake Issue [marroe]
Apr 25, 2012 (5:01 am)
Good morning marroe,
I'm sorry - I am unable to disclose that information. I would be able to check into any existing recalls that are open and associated to your vehicle, but would not be able to discuss past service history prior to your taking ownership of the vehicle.
GM Customer Service
#336 of 380 Re: Chevy Colorado ABS Fault Issues [gmcustsvc]
Apr 28, 2012 (8:16 pm)
Hi I'm Looking or Trying to get a hold of Mariah GM Customer Service or gmcustsvc is her name Id? I'm trying to ask her some questions about my 2004 Chevy Colorado abs sensor & well a list of other things or problems. Thanks