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Last post on Feb 06, 2013 at 10:56 PM
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Chevrolet Colorado, GMC Canyon, Electrical, Truck
#211 of 379 Another Chevrolet Colorado ABS Brake Failure
by apiotrowski
Oct 16, 2011 (6:54 am)
I have always done all of my own work to my vehicles including engine swaps and building motors. I'm not a certified mechanic but know what I'm doing and have all the tools to do it. My 2004 2WD Z71 Chevy Colorado has just 55k miles on it and was just about due for new pads and rotors(before winter). I saw the issues people were having with their ABS sensors after their brake job. I thought, well they probably weren't careful during the removal/installation process. How sensitive can it really be?!? Let me tell you, I did everything perfect, to the "T"! I get the truck back on the road and no sooner the ABS engages and ding ding ding, my ABS light comes on. It's like the ABS sensors are designed to fail when you remove the rotors conveniently after the warrenty is up! Now I'm looking at a $300-$400 repair in replacement hubs w/ ABS sensor. Why would I bring it down to GM after the comments I've read? Or deal with the customer service people? It's out of warrenty, done deal! Thanks GM, should've stuck with my gut and got a Toyota!
#212 of 379 Re: Colorado Brakes: Any Recall / Bulletins? [kooltruck500]
by gmcustsvc
Oct 17, 2011 (12:21 pm)
kooltruck500,
I apologize for your frustrations. Can you email me your VIN? Have you discussed this with GM Customer Assistance? If so, please include your case number in your email. I look forward to your response.
Christina
GM Customer Service
#213 of 379 Re: 2006 Chevy Colorado ABS Problems [lynnie63]
by gmcustsvc
Oct 17, 2011 (12:51 pm)
lynnie63,
I would recommend asking the dealer about installing a recorder. Give them a call. Let me know of any updates!
Christina
GM Customer Service
#214 of 379 Re: Another Chevrolet Colorado ABS Brake Failure [apiotrowski]
by gmcustsvc
Oct 20, 2011 (12:14 pm)
I am sorry to hear about your concern. I would recommend contacting your local dealer for more assistance. We can also look into this for you on our end. Please feel free to contact Christina by email for more assistance. Thank you in advance and we look forward to hearing from you.
Tricia, GM Customer Service.
#215 of 379 Re: Colorado Brakes: Any Recall / Bulletins? [gmcustsvc]
by kooltruck500
Oct 24, 2011 (2:48 pm)
Hello Christina,
Thank you for your offer of assistance. I have since e-mailed to you my truck's VIN and GM Customer Assistance case #.
My original phone conversation with the GM customer assistance was a bit disappointing ... they were leaning on the fact that I live in NY State as the problem (road salt in winter) so it would not be covered under warranty per their reasoning. I explained to them that the ABS fault was my primary concern, the tendency for the rotors to rust is secondary. They apologized that even though my mileage at 19k is low, I'm a month out of warranty and they "couldn't help me". I reminded them that the vehicle was looked at by the dealer before the end of warranty, and they reluctantly agreed to pass the case onto a district guy for follow-up ... hopefully that will lead to a better outcome than I've had so far. I'll keep you posted.
#216 of 379 Re: Colorado Brakes: Any Recall / Bulletins? [kooltruck500]
by kmartic
Oct 24, 2011 (4:15 pm)
Remind the zone tech that when you bought your truck no one said the warranty would be voided if you lived in the northeast where the use of salt on roads is comonplace! It is definitely just an ignorant response in an attempt to get out of fixing your truck. It is ridiculus, please keep us posted of your results
#217 of 379 Re: Colorado Brakes: Any Recall / Bulletins? [kmartic]
by kooltruck500
Oct 25, 2011 (3:06 pm)
I spoke with GM customer service again, but with the dealer insisting that my brakes were rusty, they are now sticking to a scripted response that rust is the issue and rust is not covered under warranty and won't let go of this angle. I asked them how an ABS issue was related to rust, but they didn't know. They told me that my "lack of maintenance" caused the rust, so I asked them for the page number in my owner's manual that listed special brake maintenance or service intervals required for this condition, but they couldn't provide that. I asked why the dealer had no diagnostic info to support the ABS brake system was working properly, they couldn't answer. I asked if they could go back and obtain the ABS error code now if they would cover it under warranty? They said "no, because my vehicle is now out of warranty." I reminded them that it was into the dealer before the end of warranty for brake problems, and they paused for a long while, then said, "rust is not covered under warranty." ... this is like a bad comedy routine, but I'm not laughing
#218 of 379 Re: Colorado Brakes: Any Recall / Bulletins? [kooltruck500]
by heyjoe
Oct 25, 2011 (4:17 pm)
hi, my wifes new car back in 2001 ,mitsubishi, had a breaking problem and the dealer kept saying that a break problem is a normal wear/tear issue and therefore not covered on warr. I,several times, argued that it only had 12,000 miles on a 36,000mi. warr. this is not normal & nobody needs to replace breaks on 12,0000miles.they would not give in on wear and tear crap. so I called the warranty people myself & same result. the girl had no clue about breaks ,never mind defining normal wear/tear issue. I hung up after a minute I called back& trhankfully another person answered. much more polite, sounded very interested and asked questions. she also said it is an issue of wear/tear item and i then explained to her how 12,000 miles is ridiculous for NORMAL wear/tear. I then asked for her name, I>D> etc. for my records and said that when the breaks fail and my wife and child end up in an accident it will be info I give the attorney to show when we originally reported problem etc. she put me on hold and came back to say the dealer will be contacted and will call me. they did the next day! yup. no argument now. they got car right in there and fixed what turned out to be a problem w/rotors and put all new breaks etc. all around. they were so polite now cuz warr. dept. ok'ed it. please give the warr. dept. a call and try more than once if you must.
#219 of 379 Re: Another Chevrolet Colorado ABS Brake Failure [apiotrowski]
by coloradoprob12
Oct 27, 2011 (12:28 pm)
Apiotrowski,
I feel your pain. I have a 2005 Chevy Colorado Z71 4x4 (120,000kms) and just had the pads and rotors replaced. 2-3 days later ABS fault lights comes on. WTF! I've had my truck for 3 over years and never once has that light come on... I'm reading the posts on here and sounds like im going to be spending some money on new Hubs w/ Senors....Good Times! Oh and my driver's power window motor is starting to die which is also a common problem with this truck. Is there no recall for this crap???!!!! I still have extended warranty for a few more months ($100 deductable) , but I'm assuming hub/senors is not covered??
This might be the last GM this guy buys.
#220 of 379 GMC Canyon ABS Fault
by fyrinv2
Oct 27, 2011 (8:00 pm)
I just googled abs fault and found this forum. I own a 2004 Canyon, it has 65,000 miles and I have done most of the work on the truck. Just recently, my ABS fault light came on and I have experienced the same peddle problem when the light comes on. Just as someone else posted, when you shut off and turn it back on, the light goes out and the ABS works for a while. Obviously, my warranty is up. Is this problem worth fixing? If so, should I take it the dealership? Earlier this year, I had to have the engine rebuilt since I lost compression in a cylinder due to a service bulletin for a problem. It was covered completely under warranty. Why can't this be covered, if there are so many problems with the same problem. It only makes sense to fix the problem. I like the truck and I'm also having problems with the driver and passenger side window motors.
Can anyone offer some advice.