Last post on Jun 23, 2012 at 9:34 AM
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Subaru Forester, SUV
#1 of 20 2010 Forester AC Sporadically Stops Working
Jan 25, 2010 (9:26 am)
I am hoping one of you nice people could help me or at least let me know if they are experiencing the same thing.
I purchased my 2010 Forester 2.5 Premium in Dec 2009. Two weeks after my purchase, I was on the CA-10 freeway when I decided to open the vents to let some air in while driving on the freeway. All of a sudden, there was no air blowing from the center/side vents. So, I turned on the AC, put it on 1,2,3,4 -- no air! I could hear a loud blow coming from the glove compartment as if air was blowing from in there, but when I opened it, there was none.
No air blowing for a few hours during my travel. I finally arrived at my destination and still no air. So, I did my business (snowboarded for a few hours) then came back to the car approximately 5 hours after.
I turned on the AC, and whhhaallaaa! It decided to fix itself while parked in the lot! Even the air vents were working.
I still took it to the dealership to be checked and soon after I was told that they found a piece of foam inside the vents, left there during manufacturing.
I thought the issue was resolved until yesterday when I was again on the freeway on my way up the mountain. I kept switching between modes (air vent, foot, etc) until finally no air was blowing once again. I could hear the loud noise coming from the glove compartment once again, but no air was coming from in there.
Once again, the AC decided to fix itself by the time I got home. So, when I took it to the dealer earlier this morning, I couldn't recreate the problem to show them.
Also, I could hear some crackling inside the center vents.
Is anyone else experiencing this or have any suggestions to help me and the dealer resolve the issue? Car is barely two months old and I am really bummed. =(
Any kind of help would be strongly appreciated!
#2 of 20 Re: 2010 Forester AC Sporadically Stops Working [gigoypotpot]
Jan 25, 2010 (9:32 am)
I have not had this problem with mine, but I rarely change the mode (vent, floor, defrost). It sounds to me like the actuator is getting hung up (confused?) between modes and is essentially blocking air flow rather than diverting it from one mode to the other. It makes sense that this would resolve when the car restarts, but that does not help the times when it stops air flow while you are driving. To recreate, you might suggest that the dealership try switching modes repeatedly. It may not do it after one or two attempts, but it seems to be happening frequently enough to you that it has a good chance of occurring within a dozen tries.
#3 of 20 Re: 2010 Forester AC Sporadically Stops Working [xwesx]
Jan 25, 2010 (9:59 am)
Thanks for the response!
I will try to suggest that to the dealer. In fact I just gave my service coordinator a call and left a message. I was thinking the switch might be the culprit too -- or at least I hope so. I am hoping it's not anything bigger than that.
If anything, it should be warrantied, right?
#4 of 20 Re: 2010 Forester AC Sporadically Stops Working [gigoypotpot]
Jan 25, 2010 (10:11 am)
Absolutely. The trick at this point is getting it to replicate for the dealer's service technician. And, that can be quite a trick for these intermittent problems. The most important thing is to be very conscientious of what happened just prior to the problem manifesting, so that you can have a better chance of replicating it.
#5 of 20 Re: 2010 Forester AC Sporadically Stops Working [xwesx]
Jan 25, 2010 (10:15 am)
Thanks for the advice. Keeping my fingers crossed that they find something. It's such a pain to have a brand new car with a "temperamental" AC unit -- especially when I'm out on short day trips up the mountains!
Would the CA Lemon Law apply to AC units or is it only for major parts that could seriously harm/cause death?
#7 of 20 Re: 2010 Forester AC Sporadically Stops Working [gigoypotpot]
Feb 08, 2010 (9:43 am)
Well folks, Forester is back to the dealer today. Since my last post, Renick Fullerton gave me back the car and said, "we could not replicate the problem, therefore, here's your car back."
This past weekend, I took another trip and the A/C went out more than a few times. This time, I took a video and hoped that it would help.
To my dismay, the technician at Renick Fullerton was a jackass and was less than interested in discussing the problem with me. He had a rebuttal for every word I had to say (literally!) and his mind was focused on one thing: what I'm saying is not making sense, therefore, he's not gonna try and fix it.
When told that the problem usually doesn't happen until after an hour or so, all he could say was: "well we can't drive your car for an hour."
I was really disappointed, luckily the service adviser sensed my irritation with the jackass technician and volunteered to drive the car around until the problem manifests itself.
Overall, I am unhappy with my experience with Renick Subaru and I am unhappy that I have a two-month old Forester with a temperamental AC that would stop working randomly and would spit ice once in a while. If I could do things over, I don't know that I would buy another Forester.
I guess all I'm doing is venting at this point and hoping that somehow, someone out there has ideas as to what is going on and/or has had the same experience.
It's a safety issue now, because Friday night, I was on my way up Big Bear when my windshield started fogging up and it was foggy outside as well and my defroster would blow no air.
Lastly, can anyone tell me if the Lemon Law applies to my case? I wouldn't mind slapping a lawsuit against these fools.
#8 of 20 Re: 2010 Forester AC Sporadically Stops Working [gigoypotpot]
Feb 08, 2010 (11:11 am)
Lemon Law likely could, though it usually requires a three-strikes scenario, meaning you will have to tolerate Renick a little longer....
#9 of 20 Re: 2010 Forester AC Sporadically Stops Working [xwesx]
Feb 08, 2010 (11:17 am)
Will it only work if I go to the same dealer each time? This will be the third try today. If they don't fix it, then does the law apply?
#10 of 20 Re: 2010 Forester AC Sporadically Stops Working [gigoypotpot]
Feb 08, 2010 (6:03 pm)
I don't know - you will need to look into your state's specific law, but it should be fairly easy to find with an online search.