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Toyota Highlander Stainless Steel Exhaust Tip

7 messages,  Last post on Feb 23, 2010 at 8:18 AM

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What is this discussion about? Toyota Highlander, SUV

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#1 of 7 Stainless Steel Exhaust Tip by steven1357

Jan 25, 2010 (9:02 am)

The Stainless Steel Exhaust Tip was recalled approx 4-09 because of a faulty clamp that would sometimes let the Tip fall off. Toyota was suppossed to redesign that clamp & replace it on all of the Tips.
 
I purchased the Stainless Steel Exhaust Tip with my 2010 Highlander Limited on 12-23-09 to be installed by the dealer.
 
They ordered the Tip, but it has not yet come in.
I continue to see those Tips already pre-installed on the 2010s, so I can only assume that the clamp has been redesigned for those Tips.
 
Does anyone have any idea why a Stainless Steel Exhaust Tip ordered 12-23-09 would not yet have come in? The Dealer's Parts & Service Dept can't seem to get an answer from Toyota.

#2 of 7 Re: Stainless Steel Exhaust Tip [steven1357] by kharris

Jan 25, 2010 (12:35 pm)

Replying to: steven1357 (Jan 25, 2010 9:02 am)
They were actually recalled earlier than that and my dealer found that the part number in his computer was no longer valid. Eventually, Toyota provided him with a new part number so he was able to order one for me. It was on back order and it did come in during May 2009. This was the redesigned model with a new part number and a new type of clamp. I don't know why your dealer would be having a problem ordering one now but you could try another dealer or a toyota dealer that sells part online.

#3 of 7 Re: Stainless Steel Exhaust Tip [kharris] by steven1357

Jan 25, 2010 (3:26 pm)

Replying to: kharris (Jan 25, 2010 12:35 pm)
I am afraid I will have to stick with that dealer since I paid for the Tip as part of my purchase price.
 
I will tell them however to try to get a different part number.
 
I have also sent an E-Mail today to Toyota about this & will await their reply.

#4 of 7 ? by beachfish2

Jan 26, 2010 (1:43 pm)

I ordered a new Limited the day after Christmas. They forgot to install the XM, mud flaps and exhaust tip, so I had to take it back a week later, but they put an exhaust tip on it.
 
Somebody has them, or I got an old one.

#5 of 7 Re: Stainless Steel Exhaust Tip [kharris] by steven1357

Feb 22, 2010 (1:13 pm)

Replying to: kharris (Jan 25, 2010 12:35 pm)
Where is your dealer located (City & State).
 
My problem seems to be that the dealer must get the tip from Gulf States Toyota & they won't sell them one unless it is to replace 1 under recall. They claim it will take another 6 months before they can start filling new orders.
 
If the recall was in 4-09, how can it take this long to replace all of the Tips under recall. Is no one having their recalled tip replaced?
 
And Gulf States Toyota is only servicing the Dealers in their distributorship.

#6 of 7 Re: Stainless Steel Exhaust Tip [steven1357] by kharris

Feb 23, 2010 (8:18 am)

Replying to: steven1357 (Feb 22, 2010 1:13 pm)
Sorry you're still having a problem. I live in NY(Long Island) and the dealer is Huntington Toyota, located in Huntington NY. Being in a heavily populated area is occasionally an advantage-- there are 2 more Toyota dealers within 10-12 miles of me. Good luck.

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