15 messages,
Last post on Jan 07, 2011 at 4:37 PM
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Pontiac G8 Forum.
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Pontiac G8, Sedan
#9 of 15 Re: Window noise [gmcustsvc]
by jim287
Oct 31, 2010 (10:01 am)
Yes, I took it back again. At first they said nothing could be done and then agreed to replace the door gasket. This did not help at all. They say the wind noice is bcause of the way Pontiac designed it, with the wind flow over the window. Funny thing is you can sit on the side of the road and hear the outside noise from the driver's side, but not the passenger side or the rear windows.
#10 of 15 Re: Window noise [jim287]
by gmcustsvc
Nov 04, 2010 (8:38 am)
jim287,
Will you please e-mail me with your contact information, VIN, current mileage, and involved dealer? I would like to look into this for you.
Christina
GM Customer Service
#11 of 15 Re: Window noise [gmcustsvc]
by jim287
Nov 15, 2010 (5:19 pm)
How do I e-mail this information to you?
#12 of 15 Re: Window noise [jim287]
by gmcustsvc
Nov 16, 2010 (2:11 pm)
jim287,
If you click my username my e-mail information is there.
Christina
GM Customer Service
#13 of 15 Re: Window noise [gmcustsvc]
by jim287
Nov 18, 2010 (5:01 pm)
Thanks, I just sent the information to you.
#14 of 15 Quality service resource?
by quietpro
Nov 26, 2010 (9:16 am)
Jim/Christina,
If you can follow-up here with your results in getting this taken care of, I would really appreciate it. Getting a service center to actually acknowledge a problem exists seems to be the hardest part of any of this.
Is there a resource we can use to find dealerships with ratings from GM? On the various forums in which I participate, it seems there are several that are very customer oriented. However, it wouldn't be practical to repeatedly take my car to dealer after dealer looking for a quality service department.
Any help on this would be great!
Thanks,.
Ron
#15 of 15 Re: Quality service resource? [quietpro]
by jim287
Jan 07, 2011 (4:37 pm)
I took my G-8 to another dealer, but had the same results. Took a ride with the service tech. and as the speed increased I asked him if he heard the wind noise, but every time he said it was the same. He and the service manager said all G-8's are very noisy. I like the car, except for this problem and have decided this is my last GM car. GM did follow up with the dealer.