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Window noise

15 messages,  Last post on Jan 07, 2011 at 4:37 PM

You are in the Pontiac G8 Forum.

What is this discussion about? Pontiac G8, Sedan

Messages Page 2 of 2

#7 of 15 Re: Window noise [quietpro] by gmcustsvc

May 10, 2010 (11:34 am)

Replying to: quietpro (May 09, 2010 3:09 pm)
Hello Quietpro,
I apologize that you have had a less than optimal experience at the dealership. I assist customers all day and most of them are extremely knowledgeable about their vehicles. Just to clarify you are having the noise issues and the rough shift from 2nd to 3rd correct? Can you please email me so I can get some more information from you? You can access my email by clicking on my name. Thank you,
Mariah GM Customer Service

#8 of 15 Re: Window noise [quietpro] by whoosierdaddy

May 17, 2010 (6:58 pm)

Replying to: quietpro (May 09, 2010 3:09 pm)
ONE side mirror? Not likely. It could be many things; but I recall many years ago I had a noise problem that everybody heard except the dealer service tech. I took it to a body shop and it turned out to be a door not sealing properly. They said the door of my "new" car had been damaged in an impact and not repaired properly. Again, just one of many possibilities. I also am very happy with my G8.

#9 of 15 Re: Window noise [gmcustsvc] by jim287

Oct 31, 2010 (10:01 am)

Replying to: gmcustsvc (Apr 02, 2010 7:14 am)
Yes, I took it back again. At first they said nothing could be done and then agreed to replace the door gasket. This did not help at all. They say the wind noice is bcause of the way Pontiac designed it, with the wind flow over the window. Funny thing is you can sit on the side of the road and hear the outside noise from the driver's side, but not the passenger side or the rear windows.

#10 of 15 Re: Window noise [jim287] by gmcustsvc

Nov 04, 2010 (8:38 am)

Replying to: jim287 (Oct 31, 2010 10:01 am)
jim287,
Will you please e-mail me with your contact information, VIN, current mileage, and involved dealer? I would like to look into this for you.
Christina
GM Customer Service

#11 of 15 Re: Window noise [gmcustsvc] by jim287

Nov 15, 2010 (5:19 pm)

Replying to: gmcustsvc (Nov 04, 2010 8:38 am)
How do I e-mail this information to you?

#12 of 15 Re: Window noise [jim287] by gmcustsvc

Nov 16, 2010 (2:11 pm)

Replying to: jim287 (Nov 15, 2010 5:19 pm)
jim287,
If you click my username my e-mail information is there.
Christina
GM Customer Service

#13 of 15 Re: Window noise [gmcustsvc] by jim287

Nov 18, 2010 (5:01 pm)

Replying to: gmcustsvc (Nov 16, 2010 2:11 pm)
Thanks, I just sent the information to you.

#14 of 15 Quality service resource? by quietpro

Nov 26, 2010 (9:16 am)

Jim/Christina,
  If you can follow-up here with your results in getting this taken care of, I would really appreciate it. Getting a service center to actually acknowledge a problem exists seems to be the hardest part of any of this.
 
  Is there a resource we can use to find dealerships with ratings from GM? On the various forums in which I participate, it seems there are several that are very customer oriented. However, it wouldn't be practical to repeatedly take my car to dealer after dealer looking for a quality service department.
 
Any help on this would be great!
 
Thanks,.
Ron

#15 of 15 Re: Quality service resource? [quietpro] by jim287

Jan 07, 2011 (4:37 pm)

Replying to: quietpro (Nov 26, 2010 9:16 am)
I took my G-8 to another dealer, but had the same results. Took a ride with the service tech. and as the speed increased I asked him if he heard the wind noise, but every time he said it was the same. He and the service manager said all G-8's are very noisy. I like the car, except for this problem and have decided this is my last GM car. GM did follow up with the dealer.

Messages Page 2 of 2

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