Last post on Oct 10, 2013 at 1:40 PM
You are in the Jeep Cherokee and Jeep Grand Cherokee
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Jeep Grand Cherokee, Jeep, SUV
#480 of 488 2100 Jeep Grand Cherokee Laredo
Apr 24, 2013 (3:58 am)
My problems started several months ago and was with the doors not opening until 3 or 4 try and dash saying key not detected or remote battery low. All these were so spread apart and not very often that I just thought they were flukes, not real issues. Then on March 17th 2012 I was visiting a friend and when I went to leave the car would not start. It had 24,000 miles on it. It was towed to the nearest Jeep dealership and the next day (18th) John called me during lunch and told me to come get it. When I asked what the problem was and John said there was nothing wrong with my Jeep and to come get it. I said there has to be a problem because it would not start. He told me to come get it and that I would not get stranded because there was nothing wrong with it. I got back to my home town and stopped to get gas and it would not start, so once again it would not start and it had to be towed (they say they replace the fuel module). I got it back on Wed. 20th I believe and again on the following Monday 25th when trying to leave for work it would not start again. Once again it had to be towed. This time they said they had to replace the remote module and order 1 new key to come back at my convience for once the key came in to get it the key programed. When dropping off people after a wedding on Friday both couples with me got out of the car and said good by to each other the doors where open and the key in the console next to me and the ding ding started going off and wouldn't stop even after the 1 couple got back in and shut the doors and the dash said the key was not detected. On the following Monday. I took the Jeep back to get the new key programmed and to leave the Jeep with them once again because of what had happened that Friday night. Then once again I picked it up a few days later and they said that they had to replace the win module. The next time I had a problem they said they had to reprogram the win module and the new key. All along they kept saying that they could not duplicate the problem. Once the Jeep would cool down over night after being towed in, it would start for them. I am so disappointed in my jeep and really do not want it anymore. I told them that I had concerns that it would be hard for me to get the value of the jeep if I tried to resale it because if people found out about all the problems I had with it they would either not buy it or not give the price I was asking and Stephanie with the Chrysler solution team told me that this was not there problem if it showed up on car fax, they had no control over that and that if anyone called the dealership to check on it that the dealership was not supposed to give any of this information on these problems out to anyone. I am a widow and I sold my Pontiac Grand Prix GTP 2001 that my husband had bought me brand new because it was almost 11 years old and bought this 2011 Jeep brand new in hopes of having a dependable car for the next 10 to 15 years like my Pontiac was. Sick at my stomach and unsure of what to do now!
#481 of 488 2010 Jeep Grand Cherokee Laredo
Jun 07, 2013 (1:18 pm)
See msg. #480 My Jeep still leaves me stranded and will not start. Every time it is towed in to a dealer ship the next day when they go to start it then it starts and they call me to come pick it up because they cannot duplicate the problem. So frustrated and scared to go to much in it for fear of getting stranded in the wrong place. They have told me a couple times that there is nothing wrong with my Jeep. Well I don't know what kind of crazy would have their car towed 6 or 7 times due to it not cranking and have to wait 30 minutes to an hour on the tow truck, especially in the pouring down rain with groceries in the car getting hot. Not me. Mar car will not start sometime and I have had plenty witnesses to the fact and that doesn't seem to matter. I am a widow with one teen and I have to work to make a living and am paying for a Jeep that is not reliable and it feels like no one in the world cares.
#482 of 488 2011 Jeep Grand Cherokee lift gate issues
Jul 08, 2013 (10:09 am)
Does anyone know of problems related to the rear hatch back on the Jeep Grand Cherokee (2011)? I have had the same issues 2 times now in the last 4 months. The lift gate button is pushed and the gate opens but the spoiler on the top pushes into the top of the car so forcefully that it puts a huge indention and bust the rear window costing around 3000 dollars for repairs at the auto body shop. This cannot be the only time this has ever happened. The first time we were in snow and even though the car had been on for 15 minutes so there was no snow on the vehicle the jeep dealership thought it was a fluke or something was caught in the lift gate when it was opened. Please let me know if anyone is aware of this happening before.
#483 of 488 Re: 2011 Jeep Grand Cherokee lift gate issues [jeleazer]
Aug 06, 2013 (1:19 pm)
I have the same problem. The spoiler is out of position and binding with the roof when the liftgate or glass is opened. All looks fine from the limited view I have. Anyone...?
#484 of 488 Re: 2010 Jeep Grand Cherokee Laredo [cdjjdj]
Aug 29, 2013 (3:20 pm)
I have the same problem with my 2010 Jeep grand Cherokee I had it towed more times then I can count and not 1 code shows up when they hook it up to the computer. I then had a problem with the sunroof leaking so I took it to get it fixed and it made it worse it was like I had my own personal waterfall inside my vehicle. Did you ever contact Chrysler about the problem? because when I did they said that there were no reported calls regarding this issue
#485 of 488 Rear Shock Absorber Issues
Sep 18, 2013 (5:56 pm)
I have a 2012 JGC Overland Summit which has had 3 pairs of rear shock absorbers fail on it. Bought the vehicle new in Nov. 2011 and it currently only has 16,700 of mostly city miles on the odometer. The last two pair of shocks failed (after being installed) before the vehicle even left the dealership. Seal breaks (?) inside the shock and leaks hydraulic fluid.
Originally requested the vehicle be examined for a bad clunking sound heard in the suspension during low speed parking lot maneuvers. Jeep examined the vehicle and discovered the original shocks had leaked hydraulic fluid. Shock body clanking against itself was the reported sound source. New shocks ordered. Returned to the dealership, shocks installed, vehicle road tested by mechanics, new shocks found leaking. Repeated this process one more. Fourth set of shocks now on order.
I can't seem to find anyone reporting a similar problem in the late model JGC forums here, but has anyone dealt with this issue? It's a very subtle problem. The sound is annoying but not overwhelming. Only really heard at low speed maneuvers. (Sound drove me crazy though knowing I paid $45K+ for this vehicle.) The original shocks performed OK. I never noticed a leak. But I have to say shock pair #2 had the vehicle very unstable, particularly during highway speed maneuvers. Must have lost all their fluid. (Judging by the size of the puddle at the dealership that might have been the case.) They really got my attention.
Dealership has been very cooperative. Jeep claiming this is not a pervasive problem. Making the dealership follow warranty protocol with the replacements. But I've had it. I don't have time to have new shocks installed on my vehicle every 2 weeks, among other issues. Calling Jeep customer service tomorrow. Laying the groundwork for shock pair #4 to fail.
#486 of 488 Re: Rear Shock Absorber Issues [skou1298]
Sep 18, 2013 (6:55 pm)
This is clearly a recurring problem on the new Jeeps. I had the same issue, the dealer diagnosed it within seconds on the test drive but didn't want to do it as a no charge repair. I called Jeep and they took care of most of it.
#487 of 488 Re: Rear Shock Absorber Issues [skou1298]
Sep 30, 2013 (5:10 pm)
I had the same clunking issue with my 2011 GC Overland with trailer package. I traded it for a 2012 w/o trailer package and no more rear shock noise.
None of the 2011 or 2012 GC's I drove w/o trailer package had the noise issue.
Jeep tried many fixes but nothing worked.
#488 of 488 Replacement turn signal bulbs 2011 Grand Cherokee
Oct 10, 2013 (1:40 pm)
My left rear turn signal bulb went out last night (got a message on the dash) so I thought I'd be trick and bought a pair of Pilot LED 3057s. Though they fit fine, they didn't work. Has anyone else encountered this? I'd really like to change out all the lamps for LEDs.
Got 30 K on the clock on the 2011 GC, it's been a great 4x4, no problems whatsoever.