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You are in the Jeep Cherokee and Jeep Grand Cherokee
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Jeep Grand Cherokee, Jeep, SUV
#321 of 488 Key Issues, Radio Presets and Acceleration
Apr 25, 2011 (6:40 pm)
I purchased the 2011 Jeep Grand Cherokee Limited - V6. The same day I bought the car, I realized that I had been given a faulty key. The remote start would work but then I was unable to get inside my car. I immediately returned the car and keys to the dealership and long story short it took 3 visits to get the second key to work. They had to order a part and take the entire dashboard off. The car didn't even have 10 miles on it when I bought it. That was back in October and now I'm having problems with the original working key not unlocking the door and then once the handle allow the door to unlock, the "key is not detected" so the car will not start. Is ANYONE else having problems with this?? The dealership claims that I am "THE ONLY" one they have had with this issue. HELP!
I'm also having issues with the radio presets not working. Radio stations are programmed and I can see them but the soft button on the steering wheel seems to make the radio jump around and not "land" on the radio presets.
I read a post somewhere about acceleration issues with the V-6. I do not believe that I have the hill assist option. Are there any other suggestions on fixing this issue? I wasn't sure if it was just operator error or actually a problem.
Any and all suggestions are appreciated!
#322 of 488 Re: Nice ride! [joeb24]
Apr 25, 2011 (6:49 pm)
The lumbar support was one of the main selling features for me. I was impressed on how the drivers seat as well as the passenger's had all of the same functions. I have major back issues and I have been very pleased with the lumbar support. I test drove the 2011 jeep grand cherokee, ford edge and lincoln MKX. Jeep beat them all.
#326 of 488 Re: Key Issues, Radio Presets and Acceleration [katjeep11]
Apr 26, 2011 (5:41 am)
The hill assist is located in the Electronic Vehicle Information Center (EVIC) – If Equipped on the Limited, which it should be. Make sure the car is in park or the system setup menu where hill assist is located will not engage. Use the below link to get to the tips section for Jeep Owners:
Follow the instructions and look at the video at the end of the page. If you also have the sports mode with the Selec-Terrain, and the auto stick for shifting will help. Check with the dealer, you should have some updates to software. Ask for the RRT. I also have the V6 and another forum member gave us the tip on the hill assist.
It is not uncommon to buy a vehicle from one dealer and get it service at another dealership. You can speak to Jeep customer service (they are very helpful in this area) and they will located a dealership to meet your needs.
You might want to re-scan some of the posts here to get other helpful tips and
Best for now.
#327 of 488 Re: Correct tires from Jeep? [kgvw]
Apr 26, 2011 (6:04 am)
Apologies, I mis-typed. After looking at the tires in greater detail, I too did receive the Latitude All Season Radials.
My dealer has put me in touch with a Chrysler representative to discuss. I received a voicemail last night from the rep, in which he told me Chrysler views these tires as predominately a road tire, with some off-road capabilities. He offered to get me in touch with a Chrysler engineer to understand why they chose that tire.
I have yet to call him back to discuss further.
#328 of 488 Re: Correct tires from Jeep? [usafa]
Apr 26, 2011 (7:54 am)
At the auto show, this is exactly what the jeep folks told me at the off-road demonstration ride. This ride did not have any simulated mud, gravel or water crossings, they use too. Therefore, as I said before, any decent highway tire will work with the Jeep 4x4 in extremely lite off-road conditions. They might as well just kept 20" GY Fortera on or just designed it with for an 18" highway tire and let us decide which all terrain to purchase.
As I said in my post # 286 in reply to post #282: The problem starts with the tread depth being shallow at 10/32. The tire has no proper evacuation for water in the 5 rib tread design. The tire is venerable to getting clog with stones and other matter since the gap is small. With all that said, the sidewall does not have any chance to be effective. Which means for the driver who sticks to the street and highway, problems will develop for them in variable snow conditions and heavy driven rain in the loss of proper traction. This was reported by some in the Latitude's reviews at Tirerack. The forum member in post #282 is one of the reviewers in Tirerack.
Now it sounds like Chrysler is starting to change the tune to a defensive one with that statement. I sure they can make a deal with Michelin to recall the tire and reissue the BFG Rugged Terrain T/A due on May 1st. (Too recap: Michelin brought out BF Goodrich a few years ago to gain access to the off road technology.) Two major magazines, Off-Road & Peterson's 4Wheeler gave them very good reviews. At least with this tire there will not be a misrepresentation.
Please let us know the results of your conversation with Jeep. Best for now.
#329 of 488 Re: Correct tires from Jeep? [new_jeepie]
Apr 27, 2011 (4:24 am)
I am new 2011 Jeep Grand Cherokee owner, just picked the truck up this tuesday 4/19/11. I was also suprised and disappointed with the tires that it came with. Clearly the window sticker states On/Off Road Tires.
I called Chrysler up and filed a complaint. A few hours later some guy calls back and I explained that these were touring tires that are on the vehicle. He said that does not sound right. I told him for a truck that is Trail Rated and states on/off road tires that these are touring. He said my Rep would call me the next day. So far no call back, but it was good friday. I will give them to monday and than call them again.
I spoke with my dealer who said thats not right and Chrysler should send me out new tires.
The funny thing is yesterday at work a co worker went up to look at the new truck and the first thing he noticed and said was " Hey why did they put street tires on this thing"
If anyone has any luck please post on here, I am wondering if Chrysler will do the right thing or not.
#330 of 488 Re: Correct tires from Jeep? [pkmak]
Apr 27, 2011 (5:09 am)
Congratulations on your JGC, you will find this is a truly great Jeep.
Make sure that you indeed have the Michelin Latitude tires and have your dealership service manager send in all the paperwork to Chrysler. As far I know Chrysler has not done everything and my case is still pending. It seems that Chrysler is now on the defense and justifying the decision to use the Latitude. The pressure is on and must stay on them. I am in the process of writing a letter with excerpts from the forum.
Please let us know of your outcome. Best for now.