Last post on Oct 26, 2012 at 11:00 AM
You are in the Acura MDX
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Acura MDX, Transmission, SUV
#26 of 89 NHTSA Should Issue Service Bulletin
Jul 22, 2010 (6:51 pm)
At last check, there were 15 complaints filed with the NHTSA (National Highway & Transportation Safety Administration) regarding the torque converter issue (vibration/shudder/grinding between 20-50 mph while accelerating). I would encourage everyone who is following this link to take a few minutes and file a complaint. The web site is as follows:
Also, the NHTSA has issued a "service bulletin" for this exact same problem for all Acura's for model years 2003-2004. To view the service bulletin, go to the following web site:
Enter NHTSA item# 10022468 in the "quick search" box. Once you get the record, click "get summary" and you will see the exact explanation as follows:
"Torque converter shudder or vibration between 35-40 mph"
This is exactly the same problem that is so prevalent with the 2005 and on Acura MDX and Honda Pilots. Do not understand why a service bulletin has not been issued for more recent model years???????
#27 of 89 Recalls vs service bulletins
Jul 23, 2010 (5:47 pm)
Thanks KP for that Info...but it would take alot more than 15 complaints to make a multimillion dollar Recall to happen. Unless it was 15 complaints with 5 crashes or fatalities. A Torque converter service bulletin has been issued from Honda since june of 07' and It is definitely a problem...even with the Pilots as Kp has said. But don't hold your breath for a recall. If anyone takes their vehicle to the dealer for repairs...I'm sorry to say but you are getting the same torque converter that you are having problems with, with the same design converter clutch material. My personal suggestion is if your vehicle is out of manufactures warranty...then take it to a reputable Transmission shop and have a "quality" remanned aftermarket converter installed. when remanned properly...not only is a different clutch material but also the clutch clearance is changed from what I understand talking to converter builders. Much better than the orignal, better in the long run and less likely to fail in 30k miles. A converter clutch is slipping 90% of the time and with that creates alot of heat.. Keeping an eye on and Changing the trans fluid, keeping it nice and healthy helps alot to.
#28 of 89 Re: Recalls vs service bulletins [rhtrans]
Jul 24, 2010 (5:00 am)
It may take more than 15 complaints to initiate a recall, but it was the 15 complaints that I faxed to Acura/Honda that got them to go from not covering my $2,000 torque coverter replacement to covering 100% even though my vehicle was out of warrenty. At last count, between Honda Pilots and Acura MDXs, I have counted 327 individual complaints in 7 different forums regarding this issue. I wonder if all these vehicle owners had filed complaints with the NHTSA if at least a service bulletin would have been issued thus providing credibility to all those owners who have taken their vehicle in just to have Honda/Acura tell them they could not reproduce the problem -or- that they (the dealer) is unaware of any problems????
#29 of 89 Re: Recalls vs service bulletins [kpsmith999]
Jul 28, 2010 (1:01 pm)
Just completed a complaint to NHTSA on my 2005 Acura MDX - torque converter. Local Acura dealer replaced torque converter in March this year - 67,533 miles on odometer. Car now has 73,400 and problem is re-surfacing. Noise/vibration is becoming louder and more frequent. Will be filing complaint with Honda/Acura also.
#30 of 89 Torque Converter Problem Service Bulletin
Jul 28, 2010 (5:09 pm)
For those who are interested, you can obtain the actual Acura/Honda Service Bulletin that addresses the Torque Convert issue and the repair instructions given to the Acura/Honda dealers if you Google:
Acura Service Bulletin 06-003 pdf
There is also a statement in the document that addresses "out of warranty vehicles" and the the procedure for obtaining a "goodwill consideration" repair. It would appear that Honda/Acura was expecting a significant number of vehicles (both in warranty and out of warranty).
I have a 2005 Acrua MDX that was one year "out of warranty" and through persistence and documentation from web sites such as this one and also the 15 complaints filed with the NHSTA, I was able to get Honda/Acura to move from not covering my $2,000 repair to covering 100% of my repair. Good luck !
#32 of 89 Re: NHTSA Should Issue Service Bulletin [kpsmith999]
Aug 01, 2010 (7:45 am)
I have just filed a complaint with NHTSA for my 2004 MDX with growling and vibration from the transmission when going 35-40 mph. It was easy to do and I hope it helps others. Thanks for the info, I will be visiting the dealer this week to find out how they will handle the repairs.
#33 of 89 Re: Recalls vs service bulletins [skelley3]
Aug 03, 2010 (8:08 am)
UPDATE - Just received call from local ACURA dealer. Said mechanic couldn't recreate noise/vibration. Reminded service advisor that he needed to drive the car while engine was cold since that was when I heard it. Drove car, heard noise, will be replacing torque converter.
#34 of 89 My acura mdx 2003
Aug 04, 2010 (8:06 am)
Just brought my mdx in for same issue (torque converter). I notified the dealer of the service bulletin nd e did follow up this morning with the local district mgr and was informed that they would not extend goodwill consideration for my car because it has 140,000 miles. So the cost to replace the transmission is $4,100. Is there anything else I can do ? This is alot of money to spend and I'm not ready to buy another car.
#35 of 89 Re: My acura mdx 2003 [paulasall]
Aug 05, 2010 (5:30 am)
I really just want to know how many of you people out there, have been able to accomplish getting a new Torque Converter...or Transmission replaced outside of the powertrain warranty?? I have had my Torque Converter replaced at 60,000 miles...but that was just inside the warranty...and of course its messing up again now at 75,000 miles... and I just want to know of the successes out there?? Because I want to know if I should trade my MDX in before the problem becomes noticable to someone that has never had the problem....or fight to have it fixed.