Last post on Sep 21, 2013 at 7:14 AM
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Hyundai Santa Fe, SUV
#77 of 151 Re: Anyone experience Sudden Unintended Acceleration in a Hyundai Santa Fe? [bryancos]
Feb 27, 2011 (2:44 am)
I`m really glad to found this blog. Last week I was driving with my Sante Fe 2002 on a highway with app. 100km/h, when suddenly the engine gone wild. The engine was rotating itself with 4.000 to 6.000 rotations per minute and it was really loud. I put the gear into neutral and park the car on the side lane. The next moment the car was full of smoke and I saw fire coming out from the exhaust in the mirror. I instincively turn the key, pull it out and run away from the car. The most creepy thing is the machine was still going for about 2-3 minutes, evethough I turned the key and pull it out. The smoke screen was so big, that the cars stopped on both motorway lanes and waiting. The mechanics told me, that car does that when the "smut filter" is full, so the car pushes the gas into the exhaust and clear the smuts out. Ironicly, the process is called "regeneration". I didn`t feel "regenerated" at all, it was a really scary experience. The car will help itself, no matter the human victims. Nice, huh?
#78 of 151 Re: 2009 Hyundai Santa Fe Sudden Acceleration [bryancos]
Mar 01, 2011 (7:12 am)
I experienced a sudden exceleration with my 2009 santa fe back on December 18, 2010. It was terrifying to say the least. It also happened as I was slowly pulling into a parking space. The engine rived at a high rate, the suv lurched forward at an alarming speed. All I could think of was that the only way I was going to stop was if I plowed into the car facing me. I applied the brakes nearly to the floor before coming to a stop just an inch from the other car's front bumper. The dealership towed the car, looked over and proclaimed there was nothing wrong with it. I haven't driven the car since. My husband now drives it and says he'll just throw it into neutral if it happens to him. We still have 3 years of payments on a car I won't drive or ride in. I'm so disappointed in Hyundai. After reviewing all these online complaints, I can't believe no one is taking any action. I filed a complaint, online, with the Department of Transportation when the incident happened and never received a response. I just CALLED the Department's phone number given on this website and registered the complaint again. The agent said there's no assurance that I will ever receive a follow up from their department unless there is more documentation. She said no one can file 2 complaints. I don't understand their system. I guess until someone is fatally injured, our complaints won't be taken seriously. Look what happened with Toyota.
#79 of 151 Re: 2009 Hyundai Santa Fe Sudden Acceleration [madasheck1]
Mar 01, 2011 (7:28 am)
I just posted my Santa Fe experience on this Blog. My horrible experience happened on December 18, 2010. I have not received any resolution from ANYONE, including my dealership or the Department of Transportation or the Florida Lemon Law department. After reviewing all these blogs this morning, I'm as mad as heck!! How much longer is Hyundai going to bury their head in the sand? Until someone is killed, no doubt. I see in the news that another Toyota slammed through a restaurant over the weekend. Driver said the accelerator stuck. I don't want to settle on experimenting with various "band-aid" approaches; I want them to acknowledge there's a serious problem, take back the piece of junk and give me a refund. I don't want another Hyundai since they don't stand behind their product.
#80 of 151 Re: Anyone experience Sudden Unintended Acceleration in a Hyundai Santa Fe? [stannards]
Mar 01, 2011 (7:43 am)
How do we dissatisfied customers begin a class action suit? I'm ready! Anyone in the group a lawyer??
#81 of 151 Re: 2009 Hyundai Santa Fe Sudden Acceleration [santafelemon]
Mar 01, 2011 (7:46 am)
It looks like the only way anything is going to happen here is if the media gets involved. I strongly urge everyone to contact not only the local station but also the major networks such as Fox, CNN etc. If enough people do this then someone will take notice at some point. Once that happens it will be more difficult for Hyundai to ignore this very serious problem.
#82 of 151 Re: 2009 Hyundai Santa Fe Sudden Acceleration [grooveline88]
Mar 01, 2011 (7:56 am)
I'm seriously considering making the call to a local station or national network. I'm waiting for a call from the new service manager at my dealership. He told me this morning that he was going to do some "research." He's new and didn't know anything about my December 18, 2010 complaint. If I don't get any satisfaction, I will take the next step and bring this to the attention of the media.
#83 of 151 Re: Thanks Atlantamom [cc7incanada]
Mar 05, 2011 (8:41 am)
I just had my 2009 Santa Fe start accelerating out of control. I was going towards a light and hit the gas hard. After speeding up, I let go of the accelerator and the car continues to accelerate. I had to hit the brakes to slow but as soon as I released the brake the acceleration continued. I went threw this process 3 times in a matter of seconds. So, I popped into neutral and the engine reved up wildly. I then braked and put it into drive and it returned to normal operation. I'm contacted the dealer right now.
#84 of 151 Re: Thanks Atlantamom [mlezerkiewicz]
Mar 05, 2011 (11:13 am)
Go here http://www.hyundaiusa.com/contact-us.aspx and file a complaint with Hyundai USA. They will assign a case number (although they may not do anything else as has been the case with me). At least you will have documentation that they were aware of the problem and did nothing. If there's an accident and someone gets hurt sue the hell out of them. I'm afraid this is what it's going to take to get some action. Also file a complaint with these folks http://www.nhtsa.gov/. Last but not least go to the media.
#85 of 151 Very Dissapointed in my Hyundai
Mar 06, 2011 (12:27 pm)
So this morning on my way to work, my 2009 Hyundai Santa Fe started to accelerate uncontrollably despite my efforts to stop it. I was doing about 45 on Hwy 29, behind a guy slowing to make a left. In a hurry to get to work, I floored it and rounded him as he slowly merged off the highway. I only floored it to accelerate, then quickly removed my foot from the pedal. The car didn't start to decelerate, instead it continued to gain speed. I tapped the brake as it was acting like it was on cruise, but accelerating to over 60mph... Nothing. I stepped hard on the brake and the car slowly came to a stop despite the accelerator still trying to force the car forward. I put the car in N - it spun loudly into a high pitched rev, I stepped hard on the brake as a back up, still in Neutral, and stomped on the pedal a couple times. It released. Thank God. I cautiously slipped he car into D and went the remaining 300 yards to the parking lot at work. This evening, Hyundai Roadside Assistance came to pick up and yow my car to Vallejo to the dealership. Please help me pray that the find a problem to fix. I got on the internet and found numerous similar complaints and how the dealer can never find the problem so they won't fix anything. Especially with the baby coming, I can't have this car "as-is" in our lives. I need a new part whatever that may be or a new car. I just pray this doesn't cost us more money or headache. ;(
I followed the advice of others here on this blog, and reported the problem to Hyundai and to NHTSA. Now just waiting to hear what they say at the dealership Monday AM :-/
#86 of 151 Re: Very Dissapointed in my Hyundai [amazonmolly]
Mar 06, 2011 (5:19 pm)
Please keep us posted as to what the dealer's response is.