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Anyone experience Sudden Unintended Acceleration in a Santa Fe?

143 messages,  Last post on Apr 14, 2013 at 1:20 PM

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What is this discussion about? Hyundai Santa Fe, SUV

Messages Page 7 of 15

#55 of 143 2004 Hyundai Santa Fe Sudden Unintended Acceleration by rodsein

May 05, 2010 (12:15 pm)

Hi to all from Toronto, Canada. My 2004 Santa Fe did have the same problems in the end of 2008, the begining of 2009 and recently Just Yesterday May 4/2010.
The very first time when i backed it into my garage, the second time when I tried to park it at my work's parking spot. I was trying to back it into my spot, it suddenly engine accelerating very high forward toward the front parked cars, fortunately I quickly swifted the tranmission backward and it stopped. The recently yesterday one, when I tried to park into my garage, suddenly it speed forward very high, tough my foot in on the brake already, yet it didn't able to stop it and smacked my bicycle and the snowplower.

#56 of 143 Re: 2004 Hyundai Santa Fe Sudden Unintended Acceleration [rodsein] by stannards

May 06, 2010 (4:38 am)

Replying to: rodsein (May 05, 2010 12:15 pm)
Hi - can you please be sure to take photographs of all the damage. If you would like to post these on the Facebook Group - Don't Buy Hyundai - together with a report of the different incidents that would be great. It would also be interesting to know what your Hyundai dealership has to say about the incidents.

#57 of 143 Re: 2004 Hyundai Santa Fe Sudden Unintended Acceleration [stannards] by rodsein

May 06, 2010 (6:36 am)

Replying to: stannards (May 06, 2010 4:38 am)
Hi stannards,
 
Thanks for the suggestion, but the damage that cause on my electric bike are the warping of rear rim and the pendal, and it is unnoticeable by the photo if I take one.
Immedialy after my last incident, I went to police so that they can record, but they said it is a car not a person and suggested me to go the dealer, and then the dealer said to have a computer checkup on it, which I have to pay for the sevice.

#58 of 143 Re: 2002 Hyundai Santa Fe Sudden Unintended Acceleration [wogg] by grandma03

May 18, 2010 (1:34 pm)

Replying to: wogg (Apr 30, 2010 12:38 pm)
Oh my goodness me to just this last Friday 05-14-10 I had my grandaughter (3 years old) in the back and all of the sudden I was going down the hill and of course it was rush hour and I tried to slow down and it would not so I pushed on the brakes again noting so i turned off the AC so i could listen to the motor and it would not stop I keep pushing on the brake and pushing finaly got into the left had turn lane and by then I had both feet on the brakes and was about to hit the 3 cars stopped at the light and it just would not stop and I panic of course and forgot about the parking brake so I just threw it up in park I was very upset scared me to deaf. anyway had to tow and my son said he thought it was the Cruse cable and after i resereched it I thought it was the Throttle Sensor so we replaced the throttle sensor and that was not it so picking up the cruse cable tomorrow and going to put a new one on. NOW MY QUESTION IS THIS...when you say thru the keeper are you talking about the black box that the cable feeds into? so If I understand you right your saying just don't feed thru. there is so then what do you do with the end of the cable?? WHAT EXCATLY IS THE KEEPER?? thanks

#59 of 143 Re: Anyone experience Sudden Unintended Acceleration in a Hyundai Santa Fe? [stannards] by bryancos

May 19, 2010 (9:46 am)

Replying to: stannards (Apr 29, 2010 6:56 am)
It's very disconcerting that in spite of our repeated requests to speak to a rep about this problem, we were NEVER contacted by anyone from Hyundai USA and instead had to work the issue through our selling dealership in Colorado Springs.
 
For those of you who have not found the Facebook page with Stannards photos of damage, here's the direct url to the site with photos:
http://www.facebook.com/group.php?gid=475116445106

#60 of 143 Re: 2002 Hyundai Santa Fe Sudden Unintended Acceleration [grandma03] by rodsein

May 19, 2010 (10:57 am)

Replying to: grandma03 (May 18, 2010 1:34 pm)
replying to gradma03
 
I myself have replaced the Throttle Sensor last week judging after read all the feedback from the forum hoping it might solve the problems. If it is not, then I'm in big trouble...as for your question 'what is the keeper' I don.t really know?! Anybody knows? Please help !!!!!
A little bit of advise, when ever I recently driving this car, I always keep one hand on the transmission swift handle, so that it ever happen to me again or if I hear that loud engine running , I brain washed myself to swift my transmission to Neutral before ANY STEP!!!

#61 of 143 Re: 2002 Hyundai Santa Fe Sudden Unintended Acceleration [rodsein] by grandma03

May 20, 2010 (10:45 am)

Replying to: rodsein (May 19, 2010 10:57 am)
Thank you so much for responding to my post. I have ordered the curse control cable BUT it is on Back order and could take up to 2 weeks to come in. I'm trying to figure out how to disconnect somthing so I can have my car, getting to work has been tough.
 
Thanks again, still looking for the guy said he took the cable out of the keeper.

#62 of 143 Re: Anyone experience Sudden Unintended Acceleration in a Hyundai Santa Fe? [bryancos] by stannards

May 27, 2010 (9:22 am)

Replying to: bryancos (May 19, 2010 9:46 am)
Hi Bryancos, just wondering how your dealership resolved the issue, assuming that they have? We are also trying to identify whether anyone is looking at legal action, and how the safety authorities can be brought in to this, if you have any suggestions. The number of incidents involving this model, and the latest information from one post about a cable design fault (which incidentally ties in with what an independent engineer said about our vehicle) would seem to suggest that safety authorities should take this very seriously.

#63 of 143 Re: Anyone experience Sudden Unintended Acceleration in a Hyundai Santa Fe? [stannards] by bryancos

May 27, 2010 (9:51 am)

Replying to: stannards (May 27, 2010 9:22 am)
The Dealership never actually "resolved" the issue themselves. They could not duplicate the problem, nor find anything wrong in trouble codes from the vehicles computer, etc, so they said they couldn't fix anything.
 
 I asked them to replace the throttle position sensor AT MY OWN EXPENSE, which they agreed to do at their cost. (approx $170) This at least gave us some piece of mind that the likely culprit had been fixed. We have had no further SUA instances since the TPS was replaced with a new unit. In short *I* resolved my own issue, the dealer merely did the requested work..

#64 of 143 Re: 2009 Hyundai Santa Fe Sudden Acceleration [creightontompa] by madasheck1

Jun 04, 2010 (7:23 am)

Replying to: creightontompa (Mar 29, 2010 7:42 am)
January 2010 we purchased a new 2009 Hyundai Santa Fe from Herrnstein Hyundai of Chillicothe, Ohio. I drive this vehicle every day to work, athletic events, etc. In March of 2010 while driving my son to school I accelerated to pass a vehicle. I passed the car and and merged back into the driving lane and attempted to slow down. However, instead of slowing down it accelerated, I could hear the engine it sounded like I was in a high speed race. I became very panicked when I attempted to apply the breaks and they did not work properly they only slowed it down a little. I even lost the ability to steer the vehicle. I threw it into neutral and was able to get off the road a little. When the vehicle coasted to a stop the engine sounded like it would blow up. Again I was panicked I didn't know what to do to make it stop. I looked over at my 11 year old son he said mommy turn the key off. Duh!!! I turned it off, sat there a minute, restarted the vehicle and drove on to school and work. My husband took it to Herrnsteins who said they had never heard of this happening before in this area. They looked at the vehicle and reported they couldn't find anything wrong with it, it didn't show a code. I didn't have another incident until June 1st. On that day I drove to Columbus, Ohio and was in pretty heavy traffic on 315. I had to merge quickly and so I accelerated. Again after I had merged into the appropriate lane the vehicle sped up, I braked with little success, I again heard the engine roaring, I continued to hold the break down, it slowed then sped up again and finally slowed back to normal. I do not use cruise and did not have the cruise on either time. I called Herrnsteins while in Columbus and told them what had happened. This was a Tuesday they said they couldn't give me an appointment until Friday.lol They also asked if any dash lights came on, yeah I was paying attention to dash lights while trying not to hit the school bus beside me or the truck in front of me, God knows what was behind me. I told him that what I do remember vividly is the big yellow and black bus beside me!!! Needless to say we weren't happy with this response so my husband met me in Chillicothe and we took the vehicle to the dealership that afternoon. We arrived at approximately 5:30 and was told all rental agencies were closed and they could not provide us with a rental until the next day at 9:00 am. The salesman who sold us the car evidently heard what was going down and he called their regional manager. To make a long story short we were provided a car that night and left the Santa Fe. On Thursday the service manager phoned me at work and said they couldn't find anything wrong with it and it didn't show a code and that their regional manager looked at the vehicle. Their answer was.....the regional manager took the floor mat out and said tell them not to be using this again. I was also told that he opened the door and immediately was able to get the accelerator to stick under the floor mat. Oh, and they have pictures. Funny, my husband checked that out the first time it over acclerated. We went up to Herrnsteins to talk with them. The service manager had already gone for the day so we spoke with our salesman who tried to make us a trade in deal on a 2011 Sonata. The picture we were shown was on a digital cammera and showed only a picture of the floor mat. Upon seeing this "picture" my husband took the salesman to the vehicle and attempted every way possible to get the accelerator to stick. It did not. The service manager supposedly drove the vehicle before the regional big shot looked at it and he could not get it to over accelerate. HMMM that floor mat was there when he drove it. After the salesperson saw the way the accelerator was made and that it wouldn't stick. He backed off his story that he saw the regional manager get it to stick and said that he only saw the man taking pics. My husband then told the salesman he would be back tomorrow and that the regional manager and service manager can show him just how they get the accelerator to stick. So today is Friday, my husband took off work AGAIN, and is on his way back to the dealership. If anyone out there would like to help us a little Herrnsteins toll free number is 1-800-343-0133. The drama continues.......

Messages Page 7 of 15

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