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Hyundai Santa Fe, SUV
#53 of 143 2002 Hyundai Santa Fe Sudden Unintended Acceleration
Apr 30, 2010 (12:38 pm)
My daughter has a 2002 Hyundai Santa Fe and while driving, it made a click sound and went full throttle. She had both feet on the brakes and emergency brake pulled and it slowed down but kept going. Fortunately she called my wife who told her to turn off the key and the car stopped. Being a pretty good backyard mechanic I found that the problem was a cruise control cable routing problem. The cable runs through a keeper which makes the cable too tight this puts stress on the cable where it goes into the cruise control. This will eventually cause all Santa Fe's with cruise control and a V6 to pull out from the cruise control tooling where it is crimped into place and make the car go basically full throttle, and there is nothing you can do other than put the car into neutral or turn off the key to stop it. After a battle with a dealership (Murdock Hyundai, Orem Utah) who didn't want to help at all and seemed to not care I was forced to go to the media. Then Hyundai woke up and sent down a person to look at the problem and fixed it by replacing the cable and doing what I suggested and took the cable out of the keeper. The only problem I have is that they are trying to say that the cable wasn't suppose to run through the keeper, that the engineers designed the keeper for looks and nothing is to be in it (yes that is sarcastic). Any how my reason for placing this is to let everyone know who has this car to take the cable out of the keeper so they don't end up dead.
#54 of 143 Re: 2002 Hyundai Santa Fe Sudden Unintended Acceleration [wogg]
May 01, 2010 (12:41 am)
This sounds exactly like the cause of our problem and is the first time someone else has actually identified the cause of their SUA as cable design related. Clearly if this can affect all Santa Fes with cruise control and a V6 engine then it is a serious smoking gun - perhaps not as bad as Toyota but the fact that Hyundai are trying to fob people off and cover it up is really serious. If you take this to the safety authorities I think they will start to investigate now. Can you possibly supply any correspondence and media details.
#55 of 143 2004 Hyundai Santa Fe Sudden Unintended Acceleration
May 05, 2010 (12:15 pm)
Hi to all from Toronto, Canada. My 2004 Santa Fe did have the same problems in the end of 2008, the begining of 2009 and recently Just Yesterday May 4/2010.
The very first time when i backed it into my garage, the second time when I tried to park it at my work's parking spot. I was trying to back it into my spot, it suddenly engine accelerating very high forward toward the front parked cars, fortunately I quickly swifted the tranmission backward and it stopped. The recently yesterday one, when I tried to park into my garage, suddenly it speed forward very high, tough my foot in on the brake already, yet it didn't able to stop it and smacked my bicycle and the snowplower.
#56 of 143 Re: 2004 Hyundai Santa Fe Sudden Unintended Acceleration [rodsein]
May 06, 2010 (4:38 am)
Hi - can you please be sure to take photographs of all the damage. If you would like to post these on the Facebook Group - Don't Buy Hyundai - together with a report of the different incidents that would be great. It would also be interesting to know what your Hyundai dealership has to say about the incidents.
#57 of 143 Re: 2004 Hyundai Santa Fe Sudden Unintended Acceleration [stannards]
May 06, 2010 (6:36 am)
Thanks for the suggestion, but the damage that cause on my electric bike are the warping of rear rim and the pendal, and it is unnoticeable by the photo if I take one.
Immedialy after my last incident, I went to police so that they can record, but they said it is a car not a person and suggested me to go the dealer, and then the dealer said to have a computer checkup on it, which I have to pay for the sevice.
#58 of 143 Re: 2002 Hyundai Santa Fe Sudden Unintended Acceleration [wogg]
May 18, 2010 (1:34 pm)
Oh my goodness me to just this last Friday 05-14-10 I had my grandaughter (3 years old) in the back and all of the sudden I was going down the hill and of course it was rush hour and I tried to slow down and it would not so I pushed on the brakes again noting so i turned off the AC so i could listen to the motor and it would not stop I keep pushing on the brake and pushing finaly got into the left had turn lane and by then I had both feet on the brakes and was about to hit the 3 cars stopped at the light and it just would not stop and I panic of course and forgot about the parking brake so I just threw it up in park I was very upset scared me to deaf. anyway had to tow and my son said he thought it was the Cruse cable and after i resereched it I thought it was the Throttle Sensor so we replaced the throttle sensor and that was not it so picking up the cruse cable tomorrow and going to put a new one on. NOW MY QUESTION IS THIS...when you say thru the keeper are you talking about the black box that the cable feeds into? so If I understand you right your saying just don't feed thru. there is so then what do you do with the end of the cable?? WHAT EXCATLY IS THE KEEPER?? thanks
#59 of 143 Re: Anyone experience Sudden Unintended Acceleration in a Hyundai Santa Fe? [stannards]
May 19, 2010 (9:46 am)
It's very disconcerting that in spite of our repeated requests to speak to a rep about this problem, we were NEVER contacted by anyone from Hyundai USA and instead had to work the issue through our selling dealership in Colorado Springs.
For those of you who have not found the Facebook page with Stannards photos of damage, here's the direct url to the site with photos:
#60 of 143 Re: 2002 Hyundai Santa Fe Sudden Unintended Acceleration [grandma03]
May 19, 2010 (10:57 am)
replying to gradma03
I myself have replaced the Throttle Sensor last week judging after read all the feedback from the forum hoping it might solve the problems. If it is not, then I'm in big trouble...as for your question 'what is the keeper' I don.t really know?! Anybody knows? Please help !!!!!
A little bit of advise, when ever I recently driving this car, I always keep one hand on the transmission swift handle, so that it ever happen to me again or if I hear that loud engine running , I brain washed myself to swift my transmission to Neutral before ANY STEP!!!
#61 of 143 Re: 2002 Hyundai Santa Fe Sudden Unintended Acceleration [rodsein]
May 20, 2010 (10:45 am)
Thank you so much for responding to my post. I have ordered the curse control cable BUT it is on Back order and could take up to 2 weeks to come in. I'm trying to figure out how to disconnect somthing so I can have my car, getting to work has been tough.
Thanks again, still looking for the guy said he took the cable out of the keeper.
#62 of 143 Re: Anyone experience Sudden Unintended Acceleration in a Hyundai Santa Fe? [bryancos]
May 27, 2010 (9:22 am)
Hi Bryancos, just wondering how your dealership resolved the issue, assuming that they have? We are also trying to identify whether anyone is looking at legal action, and how the safety authorities can be brought in to this, if you have any suggestions. The number of incidents involving this model, and the latest information from one post about a cable design fault (which incidentally ties in with what an independent engineer said about our vehicle) would seem to suggest that safety authorities should take this very seriously.