Last post on Jun 16, 2013 at 11:45 PM
You are in the Hyundai Santa Fe
What is this discussion about?
Hyundai Santa Fe, SUV
#24 of 144 Re: Anyone experience Sudden Unintended Acceleration in a Hyundai Santa Fe? [bryancos]
Feb 05, 2010 (4:59 am)
Yes yes yes, and you will find others if you look at Allworldauto.com Our experience is as follows. Last April our 2005 low mileage Hyundai Santa Fe automatic suddenly took off like a Formula One car from a near standstill whilst being parked, and we had witnesses to the occurrence who can verify this. It shot through a closed garage door, ripping it off its very substantial mechanism and crashed into the rear wall of our garage, causing extensive damage to both vehicle and property, and some personal injury. Luckily no-one was in front of the vehicle - as they might well have been in order to open the garage - otherwise they would have been killed. Hyundai denied all knowledge of anything like this having occurred elsewhere, despite the fact that we found other examples. It is only now that the Toyota debacle is getting so much publicity that we have been able to find out just how widespread the problem is, with a whole range of vehicles - if only we had heard the expression SUA sooner our searches would have been easier. Hyundai are a bunch of liars who should be held to account - it is lucky for them that there have been no fatalities YET with their cars.
#25 of 144 Re: Anyone experience Sudden Unintended Acceleration in a Hyundai Santa Fe? [stannards]
Feb 05, 2010 (10:11 am)
Did your insurance pay for the cars' repair? Don't you think, if there was even a remote possibility that it was Hyundais' fault, that your insurance co. would go after them?
#26 of 144 Re: problem fixed by local dealership [kevin95630]
Feb 05, 2010 (3:46 pm)
I had the same problem with my XG350, mine was a 2004, the first time the dealer said there was a TSB on it and he disconnected the battery, it didn`t do again until a year later, took it in and they said there is nothing they can do since disconnecting the battery to solve the problem only works one time, my solution, I sold it at a loss, not worth getting someone killed or badly injured over. Ever since I sold mine in 2009 I have seen fewer and fewer 350`s on the road which leads me to believe others like yourself are having the problems as well. These manufacturers need to get the act together, the lawsuits are starting to roll in. I really miss the car, other than the problem I had with sudden accelaration, it was really nice, I especially liked the drivers seat that would adjust automatically for you when you got in or out.
Feb 05, 2010 (4:15 pm)
There is and never was any TSB which said anything about disconnecting the battery of ANY Hyundai for ANYTHING.....least of all to make a warning light go off.
#28 of 144 Re: Anyone experience Sudden Unintended Acceleration in a Hyundai Santa Fe? [espo35]
Feb 05, 2010 (11:29 pm)
The insurers don't work like that - they seem uninterested in the cause of the accident as there was no other vehicle involved, and in the scheme of things the amounts involved are small to them. However, the uninsured costs and knock-on effects are very significant for us. More to the point though, this is far from an isolated incident, we have an independent engineer's opinion regarding the fault with the car - which Hyundai refused to take into account because it was not their engineer, and they very clearly lied in denying knowledge of this type of occurrence. The internet is absolutely littered with incidents of SUA involving a range of vehicles over decades, and pretty much without exception the manufacturers have denied responsibility. There is even a book on the subject. It is only the power of a huge number of disgruntled Toyota owners and the media that is getting this subject investigated, and this is long long overdue
#29 of 144 Re: Anyone experience Sudden Unintended Acceleration in a Hyundai Santa Fe? [espo35]
Feb 05, 2010 (11:39 pm)
Second reply - having identified that you are a Hyundai Service Manager it would be in your interests to make this sort of comment. The documented history of SUA is sufficient for every motor industry employee to be aware of it, and to be aware that it is not something they can expect to duplicate at will, so how come everyone in the industry just denies responsibility? Truth is they just don't know enough about either designing complex systems or diagnostics.
#30 of 144 PLEASE CALL NHTSA TO DOCUMENT SAFETY ISSUES WITH YOUR VEHICLE:
Feb 11, 2010 (9:36 am)
I urge you and anyone else who has experienced Sudden Unintended Acceleration or any other safety issues on their Hyundai Santa Fe (or ANY Hyundai model for that matter since parts are likely shared between models) to PLEASE LOG A FORMAL COMPLAINT WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) EITHER VIA THEIR WEBSITE:
Direct link to the online complaint form:
OR BY CALLING THEM BY PHONE:
Call the Hotline, Monday-Friday 8am to 8pm at
(888) 327-4236 , TTY: (800) 424-9153.
If a problem isn't documented with them, it doesn't really help the rest of us to force the manufacturer to take responsiblity... so speak up and ensure you get the problem in their database!
#31 of 144 Additional Documented Cases of Hyundai SUA
Feb 11, 2010 (9:53 am)
Some Additional excerpts from allworldauto.com (thanks stannards!) Including them here for additional reference:
2007-06-01 00:00:00 Neenah, WI
Fast acceleration from a stop sign. not all the time but every so often. it snaps your head and neck back. have had it in to dealership and they told me i didn't know how to drive a censor accelerator vehicle. all new hyundai's are supposed to have this but no one else seems to have a problem.
2009-07-06 11:31:58 UK/South Africa
The exact same thing happened to us in April 2009, with our low mileage Santa Fe 2.7 automatic, with serious consequences - the vehicle slammed through a closed garage door doing major damage to vehicle and property and causing some injuries, but had someone been in front opening the garage door they would have been killed. An independent engineer has identified a design and/or manufacturing fault with the accelerator and automatic choke cables, but Hyundai don't want to know and claim this is not something that has happened before - what a bunch of liars!! We are gathering evidence to take legal action and want all Hyundai drivers to demand checks on their vehicles. Look at Youtube for video evidence.
2007-03-17 00:00:00 Allen, TX
I am the owner of a 2005 santa fe w/a 3.5l engine. i've recently taken my vehicle in to have some warranty items taken care of. i asked that my car also be fixed in regards to an acceleration concern. for example: 1. while departing from a stopped position, the car will violently jerk your head back. this occurs while barely touching the accelerator. 2. when the car is in motion i can feel it surging forward and back. i have had several people drive the car to make sure it wasn't me, and they all experienced the same results. when the service manager at a hyundai dealership drove the car, he at first said he didn't feel anything. then, after further complaint by me, he admitted that, "well, there was a little bit of surge, but that's just because it's the type of engine". i asked what could be done about it and he told me, "nothing, that's just the way it is. they've had several complaints and now they don't use that engine anymore." i said it felt like it was getting worse over time and he said, "it probably is, but there is still nothing they can do about it". hyundai was apparently aware that there is a concern of safety with this engine since they no longer use the engine and are manufacturing their santa fe's with an improved, safer engine. i am at the point where i no longer feel as if i am driving a safe vehicle and i am getting tired of people asking me why my car jerks forward. (the car snaps your head back and i do not want to be held accountable if someone gets hurt.) there are numerous complaints to the nhtsa and i do not want to be killed or kill someone on the road because my car concerns were not addressed by the appropriate administration of hyundai. if the nhtsa has yet to formally force hyundai into fixing this issue, i am requesting that now is the time to do so. hyundai's lack of interest in the safety of their customers and the general public is unacceptable.
2006-09-13 00:00:00 Rancho Palos Verdes, CA
Dt: the contact stated while stopped at a red light, the vehicle lurched forward without warning. the vehicle stopped after applying brake pressure, placing the vehicle in park, and turning off the ignition. the vehicle was towed to a dealer who was unable to duplicate the problem, but suggested that the contact should not use floor gear shift of the automatic transmission as though it were a manual transmission while driving. the manufacturer was alerted.
2005-12-27 00:00:00 Winston Salem, NC
Dt: while the contact was pulling into a parking place the vehicle surged, causing the engine to rev above 6500 rpms. the vehicle accelerated and took off on its own. he reported having no problems with the vehicle prior to the above incident. he has not taken the vehicle to a dealer.
2005-11-25 00:00:00 Narragansett, RI
When put into reverse 2005 santa fe engine roared. the consumer had no control over the vehicle. with the vehicle still in reverse, the consumer crashed into a neighbors deck causing a considerable amount of damage to the vehicle and the deck. the consumer had a left foot accelerator installed on the vehicle and wondered if that was the cause of the sudden acceleration.
#32 of 144 Re: Faulty TPS found in 2008 Santa Fe [ateng]
Feb 15, 2010 (1:25 pm)
Same problem here, how was your problem resolved, and where is your dealer?
#33 of 144 Re: Faulty TPS found in 2008 Santa Fe [turtle100]
Feb 17, 2010 (2:59 am)
We don't know for sure that it is permanently fixed, but an independent engineer attributed the immediate cause of the fault in our vehicle to cable positioning and fixed that - given Hyundai's non-reaction to the severity of the problem we didn't trust them to do it and given the extent of damage our insurers insisted on it going to a specialist repair shop anyway Virtually every panel on the vehicle was damaged in some way, quite a few had to be replaced completely, the radiator was gone, the steering rack was bent etc etc, never mind that the garage wall could have collapsed, and there is absolutely not a chance in hell that this incident was driver error. We are loading some photos in a Facebook group if this helps. We have an ongoing claim with Hyundai and at the moment we expect to have to take legal action against them, but we are not in the US so don't know if the safety authorities there will add this case to their statistics. We don't understand either why their published statistics don't show a significant number of cases for Hyundai, when web searches identify so many. Getting the media to take notice as with Toyota is probably the most powerful tool.