Last post on Feb 09, 2013 at 8:01 PM
You are in the Nissan Murano
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Nissan Murano, Car Buying, SUV
#27 of 36 My 2011 Murano smells
Feb 09, 2011 (6:48 am)
I purchased a 2011 Murano in December. I noticed the smell immediately but the sales rep said that the smell would subside after 3 or 400 miles. Well, I have almost 1,000 miles on the car now and the smell is still bad. My fiance' can't ride in the car because of the smell. It seems to get worse when it is hot and I notice the smell is more intense when I open the windows to get fresh air only to get a stronger smell. At first I thought it could be the cosmolene, then I thought there must be undercoating on the exhaust but after reading these posts I'm taking into the dealership to investigate.
#28 of 36 Re: My 2011 Murano smells [tdorway]
Feb 09, 2011 (7:39 am)
You shouldn't be smelling something in the cabin when your driving it. I and others had experienced a burning odor when we got out of the vehicles and walked by the engine but that went away after about 3-4k miles. If there is a smell in the cabin that is actually making passengers feel ill then something is definitely wrong. Continue to take it in to your Nissan dealer until they do something. Harass them if you have to. Also, I'd report it to Nissan consumer affairs as well and tell them it better be resolved.
#29 of 36 Re: My 2011 Murano smells [tdorway]
Feb 09, 2011 (1:12 pm)
Believe me, unlike the last post to this thread, we could smell the oil from inside the car. See my other posts to see how this all played out. Now that the problem has been corrected there is absolutely NO oil smell and we are very satisfied with the car. It took awhile to get to this place and at the time I thought I would NEVER be able to say that!
#30 of 36 Re: My 2011 Murano smells [smarty666]
Mar 23, 2011 (5:44 am)
I took the 2011 into the dealer at 1700 miles with the same smell. Of course no one could smell it (imagine that) but they put it on the hoist and said they couldn't find any leaks. They said the parts, exhaust, manifolds etc were coated with a material to keep them from rusting and that it would just take time to disappear. My fiance' bought a 2011 Lexus RX350 and it has NEVER had a smell. I did contact Nissan customer care and have a case number.
#31 of 36 Re: My 2011 Murano smells [tdorway]
Mar 23, 2011 (8:02 am)
That's what they told us at first, and they told us that the tiny spot of fluid that was leaking onto the garage floor each night was that coating burning off...but eventually we got tired of the leak not going away...and they leak was getting a little bit bigger too. Finally, after seeing a post about the transfer case on this forum we were very concerned. As you can tell by my previous posts, it was quite an ordeal. Luckily, they should have the parts for the car now, but we had to wait a few weeks for them to get the part since it didn't even have a parts number assigned to it yet. I have to say that after all that happened, I am now very satisfied with my Murano. Make sure you that they make you happy with your vehicle. Good luck.
#32 of 36 Re: My 2011 Murano smells [dwhip1966]
Apr 11, 2011 (5:53 pm)
Most likley a seal leaking. If they can't repair after a third time apply for lemon law with an attorney. Do Not Use the form in the owners manual. I am glad I didn't i would have given up my full rights. You have specific rights under your state that the Nissan rep. will not tell you about.
#33 of 36 Is it common to have some burned smell for a brand new Nissan Murano?
Nov 15, 2011 (7:33 pm)
I bought recently a Murano 2011 and we have noticed a burned smell that comes out from the vents. As we are using the heater, we are located in Minnesota and is cold, the entire situation is completely annoying and the most critical one: we are breathing chemical with unknown health effect.
The dealer has mentioned that the smell is due to a factory coating and should go away with four to six weeks. How preposterous is the latter. A brand new car should be free of defect and Nissan should not expect that customer should endure a faulty product.
#34 of 36 Re: Is it common to have some burned smell for a brand new Nissan Murano? [adelmo]
Nov 17, 2011 (9:09 am)
I am so disgusted after taking the car to Walser Nissan in Burnsville MN and receiving a call from Nissan Consumer Affairs. The basic message from both: nothing wrong with the car, so they will do nothing.
Thus, the only resource I may have is to take the car to a third party for evaluation and get help from the Attorney General of Minnesota. My wife and I concluded that there was not a sincere intent by the dealer to look into the problem and the dealer where we bought the Car, Miller Autoplaza in St. Cloud Both dealers, Walser Nissan and Miller Autoplaza are sticking to the same talking points “the smell is completely normal and will subside”
Curiously, the Nissan Affair representative, has never heard of a complaint in regard to burn smell in bran new Murano. What a convenience. I directed her to check this site. Any suggestions will be greatly appreciated
#35 of 36 Anything new?
Feb 05, 2013 (12:28 pm)
I test drove a 2013 Nissan Murano SL on Saturday and after only ten minutes we noticed the odor that everyone in these posts described. We asked the salesman about it and he said he would check into it and call me back. I got a call today from him saying that it was just coatings used and that it would burn off after a few hundred miles. I started doing research on line and found this series of posts. I have owned 6 brand new cars in my lifetime, and my husband has purchased two new vehicles in the last three years - we have never experienced a smell like this and it was pretty sickening. I really like the car and would love to know whether anyone who posted here has anything to report as a follow up, since it's been over a year and apparently Nissan hasn't gotten any better at this!
Feb 09, 2013 (8:01 pm)
I have a new 2012 Nissan Murano LE AWD.(my 3rd Murano) It appears to be leaking oil, isn't this unusual for a new car? Does anyone have any feedback on what I can expect from the company?