Last post on Feb 02, 2010 at 2:39 PM
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Ford Explorer, Ford, Car Warranties, SUV
#1 of 6 Throttle Body Assembly-Backorder
Dec 08, 2009 (2:00 pm)
Own a 2004 Explorer XLT with 64000 miles, under Ford ESP warranty. It spent 2 weeks for a transmission job and when I finally got it back it stalled after 20 miles of driving it. Took it back to the dealer and they say the Throttle Body Assembly needs to be replaced. 5 days later they can not locate the part anywhere in the country and will take 4 to 6 weeks to get it although they don't know for sure. In the mean time they want heir loaner back and I am suppossed to be without a car. This is my 6th Ford and hade never had a problem like this. I just read a similar tread under the Ford Freestyle and there was people ther with their cars in the shop for several months. This seems to be a known issue that he dealership and Ford should know about. Anybody else experiencing this. How do I get Ford to pay for a rental. ESP says they cover only 10 days and Ford customer service says they will look into it.
#2 of 6 part shortages
Dec 29, 2009 (10:47 am)
Hi I have a 2004 Eddie Bauer Explorer with power pedels. The servo is bad on the gas pedal and the dealer claims no parts avai!l Any body have any suggestion? Maybe a used assmb is out there some where. Im glad ford didnt ask for a bailout but what about all the suppliers that had to close down??? We are in trouble here
#3 of 6 Re: part shortages [racerj]
Dec 29, 2009 (11:46 am)
I don't have a solution for your problem, you may try after market parts or used parts. What I can tell you is that you are not alone. I am still waiting for the throttle assy and now they say it will come at the end of January. In the mean time I was able to convince FORD to pay for a rental until the part arrives.
#4 of 6 Re: part shortages [luiselsla]
Feb 02, 2010 (12:06 pm)
just wondering if you've been able to get your throttle assy. I have a 05 F150 that went down this morning. I was told Feb 25th more that likely March 8th "possibly" Quality is job one?
#5 of 6 Re: Throttle Body Assembly-Backorder [luiselsla]
Feb 02, 2010 (12:16 pm)
I hope you were able to get the throttle body assembly. I have a 2005 F150 that went down this morning. My mechanic, who left the Ford dealer I purchased the truck from, called me to let me know the part in on national back order and won't be available until March 8th.
#6 of 6 Re: Throttle Body Assembly-Backorder [jmiller440]
Feb 02, 2010 (2:39 pm)
No, the part has not arrived yet, last Iheard was Jan 30, but that is past and gone, Ford is paying for my rental after I bitched and jelled. I have a call into customer service for an update. willlet you know.