Ask the Car People.SM


GMC Envoy Denali XL Gas Gauge and Oil Pump Problems

192 messages,  Last post on Mar 20, 2013 at 10:53 AM

You are in the GMC Envoy Forum.

What is this discussion about? GMC Envoy, GMC Envoy XUV, GMC Envoy XL, Engine, Fuel System, SUV

    

Messages Page 14 of 20

#122 of 192 2007 envoy denali oil pressure by rainrider

Mar 23, 2012 (8:19 am)

I hate to even think about changing the 4th oil pump in my denali but there it sits on my driveway again with oil pressure reading between 25 psi and zero, with the associated ""stop engine" message on. I know the issues with this car and realize that GMC isn't overly interested in correcting it but I'm looking at what to do. The last three pumps where from GMC dealership I installed the last one 10 months ago myself. Does anyone have an alternate MFG for the oil pump. I dropped pressure after a mildly hard acceleration from 20 to 50 mph. I don't know if the spline drive on the pump slips or if the crank drive tines are worn but the car only has 60k miles on it. Is there a fit issue with putting a cast iron 5.3 liter block into the car instead of the alluminum one in there now?? I burn a little to much oil in my opinion but GMC says that it is within in aceptable tollerances, about 2 qts between oil changes and yes I keep an eye on it. The oil was full in the car at the time of this issue repeat. Any help would be appreciated, PJ

#123 of 192 Re: 2007 envoy denali oil pressure [rainrider] by gmcustsvcsarah

Mar 23, 2012 (10:06 am)

Replying to: rainrider (Mar 23, 2012 8:19 am)
Hello PJ,
 
I'm sorry that the oil pump has been such a problem for you on your Envoy. If you decide to work with a dealership on this repair, please let us know as we would like to be available to assist in any way possible.
 
Also, I see you mention that your vehicle is burning oil. I wanted to be sure to let you know that the accepted rate of oil consumption is 0.946 liter (1 qt) in 3200 km (2000 mi). If your rate differs, it may be worthwhile to have your dealership perform an oil consumption evaluation.
 
All the best,
Sarah
GM Customer Service

#124 of 192 2006 envoy xl denali fuel guage sending unit by benbobbidict1

Mar 23, 2012 (4:18 pm)

since last summer, the fuel guage would flip, the 'check engine' light would come on, at certain fuel levels, at first, then around december, never stopped flipping, and the light never went off. i called my nearest gmc dealer, told the problem, informed them i had read HERE that gm paid for all but $150, no hassle, and the svc mgr looked it up, and said 'ok'. i waited a month to see if anyone posted news of a gm recall, paying for all, but did not happen. this is capitaland gmc in glenville, ny. left it for half day, picked it up, now, i don't have to set 'tripB' all the time to keep from running out of gas. mine gets around 14mpg, 25gal tank, so when it hit 300miles, i filled it. now, that aggravation is gone. thanks to you bloggers telling me that it would cost only 150. i looked online, saw a pump/sender was $300, my son and i were going to yank the tank ourseves, killing most of a day and spending more.

#125 of 192 Re: instrument cluster [juliusd] by timbo65

Mar 23, 2012 (4:31 pm)

Replying to: juliusd (Mar 13, 2012 9:12 am)
i am dealing with the very popular "instrument cluster failure". how did you go about replacing it at fraction of cost ?? i had it to the dealership, and they offered nothing as a break. not split the parts or labor... the service writer said this is a huge problem with this line. i dont think i should have to foot the whole bill for GM's failure to install a dependable part in the 1st place.. its like they designed these to fail at 3 yrs. old to drum up income on parts and service... i think this girl sarah means well but unless she can authorize some type of reliefe i dont need to be told make an appt. at dealer.. did that..

#126 of 192 Re: 2006 envoy xl denali fuel guage sending unit [benbobbidict1] by gmcustsvcsarah

Mar 26, 2012 (6:11 am)

Replying to: benbobbidict1 (Mar 23, 2012 4:18 pm)
It's great to hear that everything has been resolved for you, benbobbidict1!
 
All the best,
Sarah
GM Customer Service

#127 of 192 Re: instrument cluster [timbo65] by gmcustsvcsarah

Mar 26, 2012 (6:17 am)

Replying to: timbo65 (Mar 23, 2012 4:31 pm)
Good morning timbo65,
 
I see that you have already been to the dealership for this and that you are hesitant to do so again. If you wanted to explore what options may be available through the Customer Assistance Center, what we can do is get the Service Request established, gather necessary information, and evaluate the case (there are many factors that are considered).
 
If you wanted to start this process, please email us at socialmediagm.com with your name and Edmunds username, phone and address, the last 8 digits of your VIN and current mileage, and the name of your involved dealership.
 
All the best,
Sarah
GM Customer Service

#128 of 192 2004 Envoy XUV MULTIPLE electrical problems by lesiamckenzie

Apr 05, 2012 (1:50 pm)

First, I love my truck. I absolutely love my Envoy. But, after having the problems I am having with this truck I will never buy another GMC product again and from what I am reading, financially, you can't afford that kind of decision from your existing customers.
 
First, my midgate window regulator has been out for over 2 years. Fortunately, it is in the "down" position. Second, my instrument cluster has been going "bonkers" at random with incorrect readings on temperature, speed, and oil pressure. Third, my check engine light is off and on due to a bad oxygen sensor. And finally, last night with a 9 month old on my hip my rear glass got "stuck" in the down position-tail gait would not open-and DIC instructed me to go to the users manual for a Midgate issue (which was not the problem at all). We currently have a tarp draped across my car because we don't want it to rain inside as we cannot get the window up. We have been directed by the manual to take it to the dealer and have no choice at this point as the back glass will not come up and the tail gate will not open. Imagine producing a vehicle WITHOUT a tailgate safety release/reset-shame on GMC.
 
My car has less than 90,000 miles on it and it's almost 9 years old. To say the least, it's been well taken care of. I have had the oil changed and kept my reciepts just like I should have because I do love my truck. When I clean my car, I use q-tips and toothbrushes. However, the fondness I have for my truck will NOT outweigh common sense when it comes to making a decision to buy another.
 
My issue is now with GMC. I cannot tell you how many posts I have read online concerning a model vehicle that only 12,000 were made describing the EXACT same problems I am having with my Envoy. How many of your customers have to report bad window regulators and bad instrument clusters before you do something about it. One website indicated that I may indeed have to wait on replacement parts because "so many have been ordered that they are on back order now."
 
Wait...you mean GMC has had such a large number of these regulators ordered that they are now on back order and GMC refuses to issue a recall???
 
If you refuse to stand behind the craftmanship and the parts in this American made vehicle, I will never purchase another. Not only will I never purchase another, I will make everyone in my WORLD aware of the problems I am having with this vehicle and GMC's lack of committment to stand behind their vehicles.
 
SHAME on GMC. What a way to represent the American automotive industry.

#129 of 192 Re: faulty oil pressure gauge on 05 denali [timbo65] by rachelnj

Apr 11, 2012 (5:13 pm)

Replying to: timbo65 (Mar 13, 2012 11:44 am)
If you file a lawsuit please let me know. I have an 05 Envoy and the fuel gauge stopped working about a week ago. I received a letter from GMC stating that there was a recall on it about a year ago and not to take it to the dealer unless you currently had the issue. They are only covering the repair at 50%. It seems to me that if they knew that there was an issue before I did that they should cover it at 100%. I called the dealership and was told the repair would be about $480. That means that I pay $240 out of pocket for their faulty equipment unless it is still under warranty which it is not. How could it be I purchased the car used in 2010 and the warranty expired in 2008. My SUV only has 61,000 miles and yet they refuse to pay. I spoke to GMC customer service and they stated that the issue was only with half of the cars so only half of the costs would be covered which makes no sense. In addition my speedometer is not malfunctioning and according to several sites that I have looked at this is a wide spread issue. There was a recall but not for my model. They need to pay! This could cause accidents and other issues. What would they do if someone stalled out because they didn't know how much fuel were in the car and got into an accident? Or if I am speeding because obviously I don't know how fast I am traveling are they paying for the citations? This is ridiculous. I LOVED my vehicle up until these issues and the way that GMC treats its customers. So basically if you are able to get anywhere with the lawyer please post.

#130 of 192 Re: faulty oil pressure gauge on 05 denali [rachelnj] by jakawhite3421

Apr 12, 2012 (7:18 am)

Replying to: rachelnj (Apr 11, 2012 5:13 pm)
If any one has the same complaint. Please contact me and send me your contact information to make GMC pay us for the trouble! My GMC Has only 46,000 miles and the cluster in the dash sending unit in the tank and the fan clutch went out at on 46,000 miles! Please lets get this going contact me!

#131 of 192 Re: faulty oil pressure gauge on 05 denali [jakawhite3421] by moosedb1

Apr 12, 2012 (7:33 am)

Replying to: jakawhite3421 (Apr 12, 2012 7:18 am)
I am with you. If there is a suit i am all in. I had bad fuel sending unit, and the topper was i had to replace the Engine 114k well maintained vehicle

Messages Page 14 of 20

To POST a message, please Sign In.

Advertisement

Browse by Category

Browse by Vehicle
   View All Vehicles

Browse by Board
Browse by Topic
View All Topics

Edmunds Community

Advertisement