Last post on Nov 23, 2013 at 11:59 PM
You are in the Audi Q7
What is this discussion about?
Audi Q7, SUV
Got preapproval from credit union. All pay and check stubs are verified. I have heard a lot about yo-yo financing. This is my first car purchase, trying to make sure everything is good.
#460 of 491 Re: Water Leak Issue in 2007 Models Only??? [omniskye]
Feb 11, 2011 (6:54 am)
I cannot speak to whether or not this leak issue is a 2007 model year only issue. I think I had the issue, but it occurred 3 days before I turned my leased car in to the dealer.
If this leaking issue did not exist, I would stay WAY clear of the Q7. I cannot imagine the costs of repairing one of these cars outside of warranty. I would only go near one of these with getting a bumper to bumper, cover EVERYTHING, extended warranty on a used Q7. And make sure that warranty includes a loaner for all times you are without your Q7.
The leak issue I experienced was the last of many I had in my 3 years of leasing that car. While it was a beautiful car, comfortable, and drove great, it had loads of issues. I had the car in at least 15 times over 3 years for issues with the ESP and adaptive headlights. After repeated visits for the ESP issue, Audi of NA tried to blame me for the problem, stating it was due to faulty tires. IT was EVENTUALLY diagnosed to be a pinched and shorting wire in the steering column. The radio would periodically just cut out. The rear sunroof would not close at times. A year ago this week, as I was taking my elderly mother to the funeral home for my father's funeral, I tried to open the passenger front door for her, and the handle for it came off in my hand. We could not get into that front seat, unless we did it from the inside. The car had constant squeaks from the rear seats that I was told were "normal". My old Lexus LX was 12 years old and never squeaked like the Audi did.
At 15K and 30K miles I had to replace the brakes. At 16K & 35K miles I had to replace the tires. This was said to be "normal" for a Q7.
All in all, if you are looking for a sporty used SUV, I would recommend an Acura MDX or a Mazda CX9. While the Acura does not look as nice, it is a lot better built, and drives as nicely as the Audi. The Mazda has great style, is reliable, and handles better than the Audi.
#461 of 491 Re: Water Leak Issue in 2007 Models Only??? [omniskye]
Feb 11, 2011 (7:43 am)
I had a nightmare with the 2008 Q7, they claimed condensation could be the reason my whole mmi went down (if I did not spill anything, which I didn't)- but it was still my fault, no way to fight it. It also got to the point where i had to shut the engine down to turn the wipers off, not often but was still there on a car with 18k miles on - was so happy my lease ended as you could see this was only going to get worse!
I would avoid this model, I for one will never get another!
#462 of 491 Re: Water Leak Issue in 2007 Models Only??? [helent2]
Mar 16, 2011 (6:20 am)
Ok, now my nightmares are now beginning with my 08 Audi Q7. My MMI all of a sudden went out while driving during a rain storm. Took it to the dealer 2 days later and end result was an amplifier was needed. They needed to get authorization for Audi to order the part, luckily it's covered under the warranty. Is it a known fact that water is the reason the amplifier goes bad? Are they just going to replace it and if water gets in the new part, replace it again without checking for leaks?
#463 of 491 Re: Water Leak Issue in 2007 Models Only??? [helent2]
Mar 16, 2011 (7:42 am)
My 08 Q7 4.2 S-Line has been flawless since day one. Prevously had two A8's. The 01 was great and the 05 went back under the lemon law. I think Audi has difficulty producing consistent quality. Just got 10 TTS. Rattles like a tambourine which is a first out of 5 Audi vehicles. Sympathy to all battling the MMI.
#464 of 491 Re: Water Leak Issue in 2007 Models Only??? [andres08audiq7]
Mar 27, 2011 (3:09 pm)
Although the MMI trouble is a well known engineering flaw from Audi (see www.leakingaudi.com) and in general the Audi/Volkswagen group you can consider yourself very lucky that Audi wants to replace the MMI under warranty. You are actually the first person I see posting that news.
Had the same trouble with my 07 Q7 and it took me 3 months to come to an arrangement with Audi. My dealer, Audi Knopf, first told me they had to replace 3 devices for a total cost of approx $3,500 (amplifier, GPS, tuner). It turned out, at the end, that only replacing the amplifier brought everything back to working order, GPS and tuner included. So watch out for Audi dealers wanting to create unnecessary expenses.
Can you ask your dealer if this warranty for the MMI is new? Many of the readers will be interested to know. Thank you.
#465 of 491 Re: MMI class action due to owner issues [joescars]
Nov 01, 2011 (1:42 pm)
I own an Audi as well. And I think it is idiotic that they have the MMI near the cup holders. I have had to have mine replaced recently and it was $1200.00. Why would Audi even think of changing the design when they can suck tons of money out of the consumer? They must be making a fortune off people! Really sad!!
#466 of 491 MMI issue only certain years?
Nov 01, 2011 (5:20 pm)
I am following this thread because I am considering purchasing a 2012 Premium Plus. I'm a little nervous about the purchase but my spouse really likes the Q7 over the MDX.
I drink coffee in my car everyday.....other drivers would hate for me to skip it!
Thx for any and all advice!
#467 of 491 Audi Q7 - External Warranty
Dec 21, 2011 (2:41 pm)
I currently have a 2008 Audi Q7 with 30K miles and am no longer eligible for Audi Extended Warranty. I would like to cover my Audi for the next 3-4 years and was wondering if anyone has a recommendation on an external warranty provider.
#468 of 491 Re: Water Leak Issue in 2007 Models Only??? [leakingaudi]
Jan 10, 2012 (7:15 pm)
I wish I had seen this post earlier. I own a 07 Q7, around late August started having problems with the battery where I had it jump-start the car. Took it to the dealership and they diagnosed it as a bad battery. Well, went ahead and replaced the battery at different shop, but few weeks later around early October the same symptoms re occurred and would have to jump start the car if I don't drive it for more than 2 days, however I don't see the problem that much as long as I drive the car daily for long trips as the alternator would charge the battery enough to keep it running (at least that's my theory). Any how, went back to the shop where I got the battery from assuming that they gave me a faulty unit, the shop went ahead and replaced the battery as it was still under warranty.
Well, starting late November the problem re occurred for the third time, so decided to take the car to the dealership this time but due to my work schedule, went back to the dealership in mid December while jump starting the car ALMOST EVERY OTHER DAY IN BETWEEN and informed that I replaced the battery per their recommendation however still having issues with the car not starting if not driven for few days. The dealership charged me the $125 diagnostic fees, come back saying the computer was not re programmed correctly after the battery was replaced by the other shop and as a result there is a draw causing the battery to die and it will cost $250 to re program it.
I agreed to take the hit saying that I shouldn't have replaced the battery outside the dealership, anyhow after the dealership re programed the computer, they came back saying that they still see the draw, nevertheless the computer still had to be re programmed. The dealership said it will take them few more days to identify where the draw coming from and it will cost an additional $250 to diagnose, they said it will be refundable if it turns the draw is due to something covered under the extended warranty. So that's $500 to re program the computer and diagnose the draw!!
Guess what?? late December, they were finally able to diagnose the problem due to a faulty amplifier and the amplifier is not covered under the extended warranty, there quote was $1600 in additional to the $500 of re programing and diagnosing the issue. They suspected the faulty amplifier was due to the water drains not been cleared and that's an additional $700 to clear.
I was pissed off, called Audi USA, had lengthy conversation with the customer rep. She opened a ticket and decided to follow up with the dealership. After few days, the dealership and Audi USA came back with a 50% discount to repair the draw. I contemplated their offer for few days, but decided to accept it as I needed the car back and can't go about jump starting the vehicle every day. I wish I had seen this post earlier.
#469 of 491 Bad news - Air suspension fault: Good news - Audi's reaction
Jan 11, 2012 (12:30 am)
After almost 4 years of completely trouble-free motoring with my 08 Q7 4.2TDi a light appeared on the dash warning of an engine fault. I booked into the dealer I bought it from (and all the other Audis we have owned) and they ran a swift diagnostic which showed there was a air suspension sensor fault. I was due to drive on holiday the following week for 5 weeks which was going to involve 3000 miles of driving and I wanted to know if it would be possible to use it for that and have it repaired afterwards. The answer was 'no' because the system would recognise the fault and go into 'get you home mode' at 30mph, which, frankly would not have got me home because I would have had the thing destroyed for being annoying.
The worse news was that there was no availability in the workshop until after we were due to leave but they would see what they could do. In the meantime one friend offered to lend me his S6 and another his Range Rover supercharged, both of which would have doubled our fuel bills.
A couple of days later the dealer said they had found a workshop slot at another dealer which they would open on a Sunday to get the work done. The work involved taking out the engine, doing some stuff to the axle and so on and was going to run to 8 or 9000 francs (or dollars). I gulped and told them to get on with it.
The car came back good as new and the bill followed a month later. Audi had decided that this was a fault that should not have occurred in a car of this age and picked up the tab for all parts and 66% of the labour, leaving us with just 1500 to pay. We were more than happy with that. The downside of driving expensive cars is that when/if they go wrong they cost plenty to fix. A friend had a similarly expensive experience with his Touareg and VW did not offer a cent by way of assistance. That is the advantage of driving a premium car I guess...