Last post on Nov 23, 2013 at 11:59 PM
You are in the Audi Q7
What is this discussion about?
Audi Q7, SUV
Got preapproval from credit union. All pay and check stubs are verified. I have heard a lot about yo-yo financing. This is my first car purchase, trying to make sure everything is good.
#450 of 491 Audi Q7 4.2 tdi Quattro
Oct 14, 2010 (4:06 am)
Audi Q7 4.2 Quattro
I bought Audi Q7 last year Sept 2009; I used the Car from Sept to April 2010.
I packed the car and went for six months business trip , my wife only warm the car every 3 days without test driving it.
Now she is experience problem with the car.
Q7 Starting problem
The Speedometer light is off
The boot only closes manually.
Mechanic has checked every fuse is working,
When I put the ignition, its on but cant start the car and the Speedometer light signal is off.
Pls I need some help or direction
#451 of 491 Re: 1st Post after 1 year of ownership + MMI
Dec 05, 2010 (2:35 pm)
When you said "the front windshield developed some sort of leak that soaked the carpet in the front passenger foot well" it might not be related to the windshield but rather due to draining tubes under the roof.
That was the problem with my car: the tubes leaked, water ended up in the front passenger foot well but also in the back of the car (invisibly) and ruined the MMI, GPS, radio. Cost $3,500 and Audi doesn't take any responsibility for this design flaw (electronics are unprotected). After that the components, although non-functional, still use electricity and drain the battery daily. Had to charge my Q7 every morning.
Details at www.LeakingAudi.com
#453 of 491 Re: 1st Post after 1 year of ownership + MMI [leakingaudi]
Dec 06, 2010 (6:18 am)
Honestly, I never found out what the source of the leak was. The wet floor in the front passenger well first occurred 3 days before my lease was up, and I was turning the car back in. The MMI was working when I turned the car in, although it would periodically cut out for no reason. When I turned the car in, I told the dealership about the wet floor issue.
My Q7 had lots of ongoing troubles.... recurring issues with the ESP system (took at least 13 visits to get that fixed, including telling me to get new tires because it was an issue with the OEM tires), brakes and tires every 15K miles, various electrical problems, repeated adaptive headlight issues (the lights were getting stuck in the down mode when the car started, as well as squeaky rear seats, and (the final straw) the front passenger door handle coming off in my hand as I am getting my elderly mother in my car for my father's funeral viewing.
I turned this car in on June 2, 2010, and in 2010 alone, I was without the car for more than 6 weeks. Basically, more than one week per month. While Audi gave me a loaner for the whole time, the continued hassle began to really be an issue. Further, if this was the volume and seriousness of issues with a 3 year old car, what problems and costs would I face when the car was out of warranty? I did not want to find out. I have had 13 cars in my driving years, several of which had well over 100,000 miles, and NONE of these cars were in the shop as much as that Q7. I wanted reliable again. I ended up replacing the Q7 with an RX400h.
I read your LeakingAudi.com site, and it now occurs to me that I likely had the same problem as you. In the last year of ownership, there always seemed to be some sort of lingering musty smell in the car when it sat closed up for more than a day. I am sure there was mold brewing somewhere in that car, but I never did find it. Your explanation of leaks in the roof makes a lot of sense now. Please keep posting on this issue. My dealings with Audi of North America were not at all positive. They kept blaming the ESP issues on my driving and tires (it was later determined to be a short in the steering column.
Summing the Audi experience up, as one (former) owner told me in the Audi Service waiting room, "Remember, AUDI is a four letter word!"
#454 of 491 Re: 1st Post after 1 year of ownership + MMI [ody02tjk]
Dec 06, 2010 (7:14 pm)
Woaw, I thought I had bad luck but your experience is of a different scale. Tx for your feedback. The MMI problem indeed looks to be the same problem.
As you will see in my upcoming updates on the website and through my LeakingAudi Twitter account my experience with Audi USA has not been positive. Same approach: did I leave the sunroof open while it was raining? we never heard about this problem for the Q7, etc.
#455 of 491 Re: 1st Post after 1 year of ownership + MMI [leakingaudi]
Dec 07, 2010 (1:26 pm)
I wish I had known of your issues before you bought yours when it was coming off the lease. I would have told you to NOT purchase it, or at least make sure that yours had a bumper to bumper warranty (not sure that would have done any good with your MMI issues). I would also tell you to get rid of your Q7 as soon as the MMI issue is fixed. There is no telling what else you may be facing repair wise in the near future.
I am not surprised by the problems you are having with Audi USA. I have heard, read and experienced their complete attitude of "we did nothing wrong with the design of this car". I don't know if it is a German manufacturer cultural issue, but a close friend of mine had similar problems in dealing with Mercedes of North America over a lemon E500. He had to sue to get Mercedes of North America to buy the car back under the MD and VA state lemon laws.
#456 of 491 Re: 1st Post after 1 year of ownership + MMI [ody02tjk]
Jan 13, 2011 (1:46 pm)
I am just trading my Q7 - it is the worst car I have ever owned. The MMI system is a joke. First it wouldn't accept my blackberry so I took it in, they said they found brown liquid in the MMI, I said ok show me, they inturn said it had to be sent away to be opened - WHAT!
They refused to cover it under warranty - it has 12k on it and is 2 years old at this point. So i rode the rest of my lease out without anything working on the MMI (it slowly got worse).
They know this car has a problem and they push it on the customer - I wonder how mch Audi make on replacing these MMI's each year and charging the customer.
Just leased a Mercedes - will never go back to Audi
#457 of 491 MMI class action due to owner issues
Jan 27, 2011 (6:38 am)
Similar to the stories I've read online, many of us have experienced problems with Audi's MMI system. This is the core computer for the entire car - so a very important component that should work flawlessly.
Not only are we experiencing problems but the dealers are saying they wonít replace the part under warranty. Often, theyíre claiming a spill (user error) caused the problem, resulting in a $1000 repair. Although quick to claim a spill caused the problem (default response), they are unable to show us that some sort of spill was the definitive cause of the problem. At times they state that claim and are then unable to substantiate it with any evidence. Many of us donít even recall spilling liquid on the console.
I donít think this is right on several levels. First of all, if this is such a problem, they should have engineered these cars better. If theyíre going to locate a computer right next to several cup holders in the center console, then protect it from spills! Put a rubber gasket between the buttons and the computer and cover the top of the damn computer so itís not open to liquid spills from above. Also, donít just claim you suspect a spill broke your poorly engineered computer without testing your theory. Hook it up for diagnostics or something. Show the owner evidence of a spill on the circuit boardÖsomething.
I donít know how it works but am interested in joining other owners with the same complaint in a class action suit. I think Audi should pay better attention to their customers and admit to their problems.
#458 of 491 Re: MMI class action due to owner issues [joescars]
Jan 30, 2011 (9:50 pm)
Agree with you. That piece is so core to the functioning of the car that they cannot shut it off. I asked my Audi dealer Knopf to shut it down since the nonfunctional MMI was draining my battery. But they couldn't because otherwise the car would not work anymore.
Note that a class action suit on this MMI issue and leaking draining tubes ended last year for several types of cars of the Audi and VW group. Audi lost (for details on this class action please see the links at www.LeakingAudi.com). The Q7 was not included as car type; this is probably not unexpected since fewer were sold and that car was recent on the US market.
It is just a question of time and awareness by Audi Q7 owners that this is an engineering flaw present in many Audi cars including the Q7 before a new class action is started.
#459 of 491 Water Leak Issue in 2007 Models Only???
Feb 10, 2011 (11:59 pm)
Water Leak Issue in 2007 Models Only???
any help would be appreciated. i'm in the market for a used Audi Q7. i've read many forums about the water leak issue, and it appears to be only affecting the 2007 models? is that true?
has anybody experienced this issue in 2008 models or later?
if not, would you still recommend this car if the water leak issue didn't exist?