Last post on Sep 10, 2013 at 9:05 PM
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Buick Regal, Future Vehicle, Coupe, Convertible, Hatchback, Truck, Sedan, Wagon, SUV
#726 of 753 2011 Regal sunroof noise
Oct 13, 2012 (11:37 am)
Anyone else noticing a lot of wind noise coming from the sunroof when it's closed?
I have had a lot of cars with sunroofs and this is the only car that I've ever noticed this much wind noise in.
I had it in to the dealer who messed with it and now it's too tight to close and the shade is very hard to open and close, so it's going back in Wednesday - but now I found a review at http://autos.aol.com/cars-Buick-Regal-2011-CXL_Turbo_Russelsheim__4dr_Sedan/expe- rt-review/
where they say "If there's anything worse than the sound of the Ecotec, it would be the hiss of the Regal's sunroof. When the shade is closed, there's nary a problem. But with it open, you'd swear the sunroof was cracked even when it isn't due to the amount of wind noise present."
This makes me think it's not just my car.
#727 of 753 Re: 2011 Regal sunroof noise [jimpeddycord]
Oct 13, 2012 (3:54 pm)
No noise from the sunroof on mine. I have an annoyingly creaky center console and the dealer has been of zero help in resolving the problem, but that's all. Good car aside from that.
That review you cited is a complete hack job. Sounds like it was written by a PR type for the competition.
#728 of 753 Re: 2011 Regal sunroof noise [jimpeddycord]
Oct 15, 2012 (8:13 am)
We hope that aside from the wind noise you're experiencing that you're enjoying your new Regal. Keep us posted on the progress of your visit this Wednesday, and if you had wanted for us to check into this concern on your Regal further with your dealership please email us at socialmediagm.com with more information (including your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your dealership).
Sarah, GM Customer Service
#729 of 753 Re: 2011 Regal sunroof noise [jimpeddycord]
Oct 19, 2012 (11:37 am)
I have put 20K miles on my 2011 Regal CXLTurbo, Russelsheim build. Overall very happy. Neither true sports car nor boulevard cruiser, it has a blend of smooth ride and tight handling that suits me just fine, and actual MPG slightly better than on the sticker. Yes there is a little more noise from the sunroof with the shade open, but not as bad as the article says. So just keep it closed when you don't want to open up the roof. Looks like your problem and some others on this post were caused by incompetent dealer service personnel. Try another dealer.
#730 of 753 Re: Manufacturer Defects [rawdeal]
Oct 19, 2012 (3:10 pm)
Have a 2012 Regal that is full of Manufacturing Defects. It is Redtint coat and the paint does match across the car. The carpet is defective in that it was not molded properly. Also the heat shield and insulation under the hood is falling off.
I do not understand how a car leaves a factory when the paint on the bumpers and the rest of the car do not match. How does a car leave the factory when the drivers side carpet hits your leg as a driver?
This is my first GM car and am blown away at the Manufacturing defects. From What I have experienced there must be little time spent on Quality Assurance at GM Plants. I brought the car back to the dealer and they said they would re-paint my car. Have you ever heard of having a brand new car re-painted?
I've since gone to multiple dealerships and seen the same defect in those Redtint cars. My problem is not a one off but a systemic issue
Does GM live in Fantasy Land? I have bought 10 new cars in my lifetime and never seen or heard of anything like this. My family warned me about the terrible quality of General Motors cars - but I thought maybe they got better.
It is my experience that General Motors and Buick do not care about their reputation or their customers. If they did I would not be involved in this Quality Nightmare
Oct 20, 2012 (5:44 am)
An update - the dealer ordered a complete new sunroof assembly for my car, plus a new shade because the rubbing had worn the original one. I'll post an update next week after the work is done.
#732 of 753 Re: 2011 Regal sunroof noise [whoosierdaddy]
Oct 20, 2012 (5:55 am)
Sorry, but I don't expect a near $30,000 car to have " little more noise from the sunroof with the shade open" and mine is really loud - just like the reviewer. Hopefully the new one will resolve the situation.
I have had a 2002 Chrysler Sebring, a 2004 Jeep Liberty, a 2006 Pontiac G6, a 2005 GMC Envoy, and a 2008 Hummer H3 Alpha all with sunroofs before my current two cars and none of them had anywhere near this amount of noise from the sunroof.
Now I have 2 GM cars with sunroof issues and I am hoping I can get one of them fixed. The other one is a design flaw with the Cadillac SRX that will never get resolved until I get rid of it.
#733 of 753 Re: Manufacturer Defects [buick67]
Oct 22, 2012 (7:07 am)
We apologize that this was the situation with your new Regal, buick67. Have you spoken with Customer Assistance already on this? If you would like to, we could look into this further. Please email us at socialmediagm.com with further information (including your name and contact information, a summary of the situation, the last 8 digits of your VIN and mileage, and the name of your involved dealership).
Sarah, GM Customer Service
#734 of 753 Re: Manufacturer Defects [gmcustsvcsarah]
Oct 24, 2012 (2:53 pm)
As I mentioned in my post, I brought the car back to the dealer and they contacted GM. The GM Representative for my area said they would pay to re-paint my car.
As I also mentioned re-painting a brand new car is not an option as that is not what I paid for.
The dealer tried to fix the defective carpet but can only do so much as it is not cut properly. They removed some of the padding and tried to tie the carpet to the vehicle structure keep it from hitting my leg. This is absurd. The solution there is to remove the seats and other interior trim to replace the carpet. Pulling apart the whole interior of a brand new car is not an option on as that is not what I paid for.
How did this car leave the factory? Who is looking at these cars for factory defects?
How did any of this become the problem of the customer?
#735 of 753 Update: 2011 Regal sunroof noise
Nov 12, 2012 (11:23 am)
The dealer replaced the entire assembly and the shade. While they had the car, they gave me a 2013 Verano to drive. The Verano was very much quieter than the regal. no wind noise from the sun roof (or anywhere else) at all.
The new sunroof seems to have cut the noise down. Not completely, but it is acceptable.
Of course, it could be that I am not going fast enough to cause the noise, because I was ticketed for 83 in a 55 and am on "Infraction Deferral Program" until October 2013, so I need to drive slower to avoid another ticket until then.
At that point I'll only have 4 months left with the car so I will stop complaining about the noise now.