Last post on Dec 31, 2012 at 9:20 AM
You are in the Buick Regal
What is this discussion about?
Buick Regal, Future Vehicle, Coupe, Convertible, Hatchback, Truck, Sedan, Wagon, SUV
#722 of 750 Re: Manufacturer Defects [rawdeal]
Sep 30, 2012 (11:03 am)
Nice rant, but it sounds like you have a bad dealer who likely removed the headliner to repair the hail damage and caused all the rest of the problems. Oh, and this is nothing like the issues with 1970s headliners drooping - that occurs after many years of use when the foam-backed fabric separates from the backing. That is not what is happening here.
#723 of 750 Re: Manufacturer Defects [rawdeal]
Oct 02, 2012 (6:18 am)
Good morning rawdeal,
We're sorry to hear that you have such unsatisfactory experiences with your dealership. If we can look into this further for you, please contact us via email with more details (including your name and Edmunds username, phone and address, the last 8 digits of your VIN and current mileage, and the name of your dealership).
Sarah, GM Customer Service
#724 of 750 Re: Manufacturer Defects [gmcustsvcsarah]
Oct 04, 2012 (6:40 am)
Seems lately this forum is mostly about bad experiences with Regals or dealerships , so I think it is also worth noting the good and not just the bad.
I've owned my Regal 2.4L CXL since Sept 2010 , it has 17k miles on it and has been rock solid and the only issue I've had was with the radio which was fixed correctly by the dealer. The car drives great and my dealer has been excellent and work done promptly and correctly. I am not saying that the bad posts are not warranted , I am just saying that not all experiences with the Regal are bad.
#725 of 750 Re: Manufacturer Defects [metrosp]
Oct 04, 2012 (11:00 am)
Thank you for taking the time to post such a positive experience, Sal! We're glad to hear that your Buick experience is all that we hope for it to be and wish you many more happy miles.
Sarah, GM Customer Service
#726 of 750 2011 Regal sunroof noise
Oct 13, 2012 (12:37 pm)
Anyone else noticing a lot of wind noise coming from the sunroof when it's closed?
I have had a lot of cars with sunroofs and this is the only car that I've ever noticed this much wind noise in.
I had it in to the dealer who messed with it and now it's too tight to close and the shade is very hard to open and close, so it's going back in Wednesday - but now I found a review at http://autos.aol.com/cars-Buick-Regal-2011-CXL_Turbo_Russelsheim__4dr_Sedan/expe- rt-review/
where they say "If there's anything worse than the sound of the Ecotec, it would be the hiss of the Regal's sunroof. When the shade is closed, there's nary a problem. But with it open, you'd swear the sunroof was cracked even when it isn't due to the amount of wind noise present."
This makes me think it's not just my car.
#727 of 750 Re: 2011 Regal sunroof noise [jimpeddycord]
Oct 13, 2012 (4:54 pm)
No noise from the sunroof on mine. I have an annoyingly creaky center console and the dealer has been of zero help in resolving the problem, but that's all. Good car aside from that.
That review you cited is a complete hack job. Sounds like it was written by a PR type for the competition.
#728 of 750 Re: 2011 Regal sunroof noise [jimpeddycord]
Oct 15, 2012 (9:13 am)
We hope that aside from the wind noise you're experiencing that you're enjoying your new Regal. Keep us posted on the progress of your visit this Wednesday, and if you had wanted for us to check into this concern on your Regal further with your dealership please email us at socialmediagm.com with more information (including your name and Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your dealership).
Sarah, GM Customer Service
#729 of 750 Re: 2011 Regal sunroof noise [jimpeddycord]
Oct 19, 2012 (12:37 pm)
I have put 20K miles on my 2011 Regal CXLTurbo, Russelsheim build. Overall very happy. Neither true sports car nor boulevard cruiser, it has a blend of smooth ride and tight handling that suits me just fine, and actual MPG slightly better than on the sticker. Yes there is a little more noise from the sunroof with the shade open, but not as bad as the article says. So just keep it closed when you don't want to open up the roof. Looks like your problem and some others on this post were caused by incompetent dealer service personnel. Try another dealer.
#730 of 750 Re: Manufacturer Defects [rawdeal]
Oct 19, 2012 (4:10 pm)
Have a 2012 Regal that is full of Manufacturing Defects. It is Redtint coat and the paint does match across the car. The carpet is defective in that it was not molded properly. Also the heat shield and insulation under the hood is falling off.
I do not understand how a car leaves a factory when the paint on the bumpers and the rest of the car do not match. How does a car leave the factory when the drivers side carpet hits your leg as a driver?
This is my first GM car and am blown away at the Manufacturing defects. From What I have experienced there must be little time spent on Quality Assurance at GM Plants. I brought the car back to the dealer and they said they would re-paint my car. Have you ever heard of having a brand new car re-painted?
I've since gone to multiple dealerships and seen the same defect in those Redtint cars. My problem is not a one off but a systemic issue
Does GM live in Fantasy Land? I have bought 10 new cars in my lifetime and never seen or heard of anything like this. My family warned me about the terrible quality of General Motors cars - but I thought maybe they got better.
It is my experience that General Motors and Buick do not care about their reputation or their customers. If they did I would not be involved in this Quality Nightmare
Oct 20, 2012 (6:44 am)
An update - the dealer ordered a complete new sunroof assembly for my car, plus a new shade because the rubbing had worn the original one. I'll post an update next week after the work is done.