Last post on Dec 31, 2012 at 9:20 AM
You are in the Buick Regal
What is this discussion about?
Buick Regal, Future Vehicle, Coupe, Convertible, Hatchback, Truck, Sedan, Wagon, SUV
#715 of 750 Re: 2011 Regal Transmission Lag (and parking brake button) [m6user]
Jul 12, 2012 (7:15 pm)
No..we haven't actually driven another Regal equipped exactly as this one is - good point.
We've been to our dealership at least five times and to another local Buick dealer and they all said the same thing - there is nothing wrong with this car and its only doing what its supposed to do. In fact, one technician actually said if there are no codes appearing he can't have the transmission actually looked at (I believe thats what he said).
I finally just assumed this is not going away...also, based on others who have the same transmission lag. I've never driven another GM car in fifteen years with anything close to this problem, but I've not driven another 2011 Buick Regal - I'll have to ask the dealership if he has one to test with me.
#716 of 750 Re: 2011 Regal Transmission Lag (and parking brake button) [dgmelp]
Jul 12, 2012 (7:27 pm)
Yeah, if you've been there 5 times the least they can do is let you drive one or even a couple of other similarly equipped Regals. Not to doubt what you're saying but if that lag is as bad as you say in all the Regals it seems that people would be complaining about it left and right. Since you say it's the tranny and not the turbo lag, it should also affect the non turbo models unless the trannies are programmed very differently which is entirely possible.
#717 of 750 Re: 2011 Regal Transmission Lag (and parking brake button) [dgmelp]
Jul 13, 2012 (3:17 am)
My 2011 Regal Turbo exhibits nothing like what you describe. The only transmission issue is one that has been commented on by other owners, which is a lag that occurs if you are braking to a stop and then decide to accelerate from 2 or 3 mph. In those circumstances it does take a second or two for the transmission to catch a gear and go. But that is not what you describe.
#718 of 750 Re: 2011 Regal Transmission Lag (and parking brake button) [dgmelp]
Jul 13, 2012 (6:42 am)
Good morning David,
I'm sorry to see that you are so dissatisfied with your Regal. It sounds as though you've had this looked into by several dealerships and that you're being told that the vehicle is operating as designed; if you had wanted for us to document your experience with your vehicle, please don't hesitate to get in touch with us at socialmediagm.com (include further details like your name and Edmunds username, the last 8 of your VIN and current mileage, and the name of your preferred dealership).
GM Customer Service
#719 of 750 Re: Update Diesel Noise on Start Up [jamesb11]
Jul 20, 2012 (5:14 pm)
GM is using very light engine oils now (5W - 20) to get better gas millage. I have a new 2012 Regal 2.0 Turbo and it does the same thing. Most new cars today using the 5 weight oil sound course on start-up. Once it running it's ok.
#720 of 750 Re: Noise in front left wheel [jwr1984]
Jul 21, 2012 (5:53 am)
M<y wifes regal is experiencing the same thin but at 6,000 miles on it. I think from reading these post it is a larger problem. I brought it in and they drove around the parking lot and said the could not hear anything, min you the were going around the dealkership in a right turn fashion. I said well that is grreat and all but find the problem anyways and i will be here topick up the car when you have the time to work it out, 2 days later i recevied a call and said that they stil cannot tell what it is. It is the exact same problem i think the next step is to get a hold of GM please if you find out more answers on this post it and i will do the same. Thanks
#721 of 750 Re: Manufacturer Defects [help2011]
Sep 30, 2012 (12:18 am)
We just bought our 2012 Regal in July and within 3 weeks the headliner began to drop. So we had take it bake to the dealership, to find out that the headliner was actually defective. So they had to replace it! No let me make a comment...when we bought the car it had hail damage, however; the dealership said they would fix it at no cost. It was after the repair of the hail damage that this happened. Fyi...while our car was in the shop we had them go ahead and tint the windows. They finished the work, and less than 3 weeks later the headliner is once again sagging in the middle and now the tint job has bubbles galore! So once again, we return the car to the dealership to have it repaired! What a nightmare!!!! The dealership trashed our car! Glue was left on our seats. They used some sort of adhesive to glue the headliner in the middle and now it clearly shows through the upholstery of the lining. Yes, there is still a gap in the headliner on the passenger side. The tint job? They screwed that up too! It looks horrible! We bought a brand new car and the dealership has destroyed our vehicle! There is obviously an issue with these headliners and GM needs needs to step up to the plate and make right! They had the same problem in the late 70's early 80's...what's the problem? Hey GM you want us to buy American, but you won't stand behind your product! At least that was my experience when I called in to Custer service the last time!
#722 of 750 Re: Manufacturer Defects [rawdeal]
Sep 30, 2012 (11:03 am)
Nice rant, but it sounds like you have a bad dealer who likely removed the headliner to repair the hail damage and caused all the rest of the problems. Oh, and this is nothing like the issues with 1970s headliners drooping - that occurs after many years of use when the foam-backed fabric separates from the backing. That is not what is happening here.
#723 of 750 Re: Manufacturer Defects [rawdeal]
Oct 02, 2012 (6:18 am)
Good morning rawdeal,
We're sorry to hear that you have such unsatisfactory experiences with your dealership. If we can look into this further for you, please contact us via email with more details (including your name and Edmunds username, phone and address, the last 8 digits of your VIN and current mileage, and the name of your dealership).
Sarah, GM Customer Service
#724 of 750 Re: Manufacturer Defects [gmcustsvcsarah]
Oct 04, 2012 (6:40 am)
Seems lately this forum is mostly about bad experiences with Regals or dealerships , so I think it is also worth noting the good and not just the bad.
I've owned my Regal 2.4L CXL since Sept 2010 , it has 17k miles on it and has been rock solid and the only issue I've had was with the radio which was fixed correctly by the dealer. The car drives great and my dealer has been excellent and work done promptly and correctly. I am not saying that the bad posts are not warranted , I am just saying that not all experiences with the Regal are bad.