Last post on Sep 10, 2013 at 9:05 PM
You are in the Buick Regal
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Buick Regal, Future Vehicle, Coupe, Convertible, Hatchback, Truck, Sedan, Wagon, SUV
#744 of 753 Re: StabiliTrak Error Message -- Reduce engine power [ryster]
Dec 06, 2012 (9:35 pm)
The person said they were "stranded" in their 2011 Regal. The car would not run. They can use Buick's Buick 5-year/100,000-mile 24/7 Roadside Assistance and the 5-year/100,000-mile Courtesy Transportation warranties.
You might have to do some arm twisting to get the powertrain warranty to cover repairs if the car is past 50,000 miles already, but have a strong case to argue.
#745 of 753 Re: StabiliTrak Error Message -- Reduce engine power [m6user]
Dec 09, 2012 (6:51 pm)
I remember 4 year leases several years ago, even 5 year leases. It was in response to rising car prices, to get people into vehicles they couldn't afford otherwise. Those all went away about the same time, I think it was when trade-in values tanked and the lenders lost a lot of money.
#746 of 753 2012 eassist mileage
Dec 31, 2012 (5:55 am)
Ive had a 2012 Regal with eassist for 10 months and there have been a few problems, but all have been resolved. Most recent issue was failure of sunroof which Ive NEVER had happen on my previous 3 cars with a sunroof. It was fixed in a few hours after they ordered the part.
My main concern is MILEAGE. I don't expect to get EPA mileage on this car or any car for that matter but the discrepancy is the largest I've ever seen on any vehicle I've owned. So few people seem to have the Regal (or Lacrosse) with eassist that I don't know where to find good data from other owners but I am under 20mpg consistently. I have achieved 34-36mpg on the highway which matches the sticker, but in the city I typically can't crack 18mpg. Does anyone else out there have a regal with Eassist?
#747 of 753 service
Dec 31, 2012 (6:09 am)
I saw a lot of complaints about dealer service from others and I have to say that has NOT been my experience at all. I do not like going in for warranty repairs but the repairs Ive had thus far were handled without any difficulty and the dealer has always called or sent notification when a part came in the mail. Ive also gotten follow up calls to see if I was satisfied with the service. I also fill out the online surveys most of the time. I do wonder if some of the people who have been so dissatisfied with poor experiences at their dealers detailed all of this in the GM survey. My experience has been they take the grading by GM pretty seriously.
Anyway, now I'm hoping I can go at least a 6 months before needing another warranty visit.
#748 of 753 Re: 2012 eassist mileage [vo1]
Dec 31, 2012 (6:49 am)
Have you ever visited www.fueleconomy.gov vo1.? Their section, "Gas Mileage Tips" may be helpful. If we can ever look into anything regarding warranty, recall, or dealership questions for you, please contact us via email at socialmediagm.com (include your name, contact information, and the last 8 digits of your VIN with your inquiry).
GM Customer Service
#749 of 753 Re: 2012 eassist mileage [gmcustsvc]
Dec 31, 2012 (7:18 am)
I am aware of the general tips and I know "your mileage will vary" is part of the EPA's motto but the discrepancy is huge. I'm not sure if the problem lies with the EPA testing or how GM rated the car but I will say it's likely impossible to achieve the EPA city rating and I would be happy to even get within 3-4mpg of the city rating. Instead I'm hovering around 17-18mpg in the city. I may mention this the next time I take the car in for routine service but I doubt anything will be done- probably because there is nothing wrong with the car.
#750 of 753 Re: 2012 eassist mileage [vo1]
Dec 31, 2012 (8:20 am)
When are you visiting? This isn't to rush you or anything - just wanting to make sure you're taken care of. If you wanted for us to check into your dealerships findings, let us know! We can be reached at socialmediagm.com (include your name, the last 8 of your VIN, and a summary of the situation).
Sarah, GM Customer Service
#751 of 753 Re: Transmission [arn3]
May 27, 2013 (6:26 pm)
Was there any resolution to this, My regal does the same thing about the hesitation. It is quite scary at times to cross lanes. Just wonder if the transmission is going to kick in or not.
#752 of 753 Transmission lag
May 28, 2013 (1:14 pm)
No resolution at all. We've learned to live with it - the dealer actually explained us that the transmission on the 2011 Regals (and later years I assume) are designed to respond in this manner to assist the car in getting the fuel mileage numbers it gets.....
So, when backing out of our driveway, we make sure we have enough clear time to give the car time to get itself into gear..a little hair raising..but we've found nobody willing to say its not operating normally. The other issues with the lag on the transmission are negligible...we've learned to ignore them - the backing out and delay in shifting into drive is something we've not understood....but we've pretty much given up.
The dealer also went on to say they couldn't tear into the transmission unless it was leaving a "code" that said there was a problem - and that if I were to drive any other GM platforms with the same drive-train, I'd experience the same issue.
We did subsequently buy a Chevy Volt....what a wonderful experience compared to the Regal....no gasoline...and a better built car! And...no shifting issues at all (of course with an electric motor, you don't need a transmission to shift into a lower gear to get torque)....so, we switched cars and use the Volt as our main source of transportation and the Regal sits in our driveway most of the time and is only used if we need to carry more people than will fit in the Volt.
Sep 10, 2013 (9:05 pm)
I know this is where Regal owners go to post problems; but to balance that, My '11 turbo 2.0L (Russelsheim) Regal has had no problems, and I get slightly better-than-sticker MPG. Got it at the end of the "big" rebates, and overall I am happy with it.