Last post on Dec 31, 2012 at 9:20 AM
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Buick Regal, Future Vehicle, Coupe, Convertible, Hatchback, Truck, Sedan, Wagon, SUV
#741 of 750 Re: StabiliTrak Error Message -- Reduce engine power [jrenaep]
Nov 15, 2012 (9:35 pm)
You have over 50,000 miles on your 2011 Regal? Buick's warranty is 4 years/50,000 miles bumper-to-bumper and 5 years/100,000 miles on the powertrain.
Engine shut off is a powertrain issue and should be covered up to 100,000 miles. Contact Buick directly with this info: Buick Contacts
#742 of 750 Re: StabiliTrak Error Message -- Reduce engine power [dodgeman07]
Dec 04, 2012 (9:58 am)
The powertrain warranty has numerous exclusions. Per Buick, as it relates to the 100K mile engine warranty: "Excluded from the powertrain coverage are sensors, wiring, connectors, engine radiator, coolant hoses, coolant, and heater core. Coverage on the engine cooling system begins at the inlet to the water pump and ends with the thermostat housing and/or outlet that attaches to the return hose. Also excluded is the starter motor, entire pressurized fuel system (in-tank fuel pump, pressure lines, fuel rail(s), regulator, injectors, and return line) as well as the Engine/Powertrain Control Module and/or module programming."
A StabiliTrak issue would be covered under the 4yr bumper to bumper, but would not be covered under the extended powertrain warranty.
Interestingly, starting with the 2013 model year the Buick powertrain warranty changed from 5yr/100K miles to a new 6yr/70K mile warranty. So they added a year to the powertrain warranty, but reduced the mileage by 30K miles. This is a significant change.
#743 of 750 Re: StabiliTrak Error Message -- Reduce engine power [ryster]
Dec 04, 2012 (12:25 pm)
Buick buyers tend to be older drivers(I did not say old, please note) that probably don't drive high miles so the most only have 40-70k miles anyway in 6 years. Most warranties are based on 12k per year so the 6/70 is about right. I'm getting of the mind to buy a car with a 4yr bumper to bumper and trade every 4 years. Take a little hit on depreciaton but drive a new car every 4 years and never, ever have to worry about large repair bills. Kind of like leasing I guess but doesn't seem like many people lease for 4 years nor do the auto companies push it. Don't know why exactly. Maybe they want that year of manufactures warranty left so they can sell certified or something.
Does anyone have a good answer as to why you never really hear of 4yr leases or is it just prohibitive from a financial standpoint? Seems like they are all 2yr, 30mos, or 3 yrs.
#744 of 750 Re: StabiliTrak Error Message -- Reduce engine power [ryster]
Dec 06, 2012 (10:35 pm)
The person said they were "stranded" in their 2011 Regal. The car would not run. They can use Buick's Buick 5-year/100,000-mile 24/7 Roadside Assistance and the 5-year/100,000-mile Courtesy Transportation warranties.
You might have to do some arm twisting to get the powertrain warranty to cover repairs if the car is past 50,000 miles already, but have a strong case to argue.
#745 of 750 Re: StabiliTrak Error Message -- Reduce engine power [m6user]
Dec 09, 2012 (7:51 pm)
I remember 4 year leases several years ago, even 5 year leases. It was in response to rising car prices, to get people into vehicles they couldn't afford otherwise. Those all went away about the same time, I think it was when trade-in values tanked and the lenders lost a lot of money.
#746 of 750 2012 eassist mileage
Dec 31, 2012 (6:55 am)
Ive had a 2012 Regal with eassist for 10 months and there have been a few problems, but all have been resolved. Most recent issue was failure of sunroof which Ive NEVER had happen on my previous 3 cars with a sunroof. It was fixed in a few hours after they ordered the part.
My main concern is MILEAGE. I don't expect to get EPA mileage on this car or any car for that matter but the discrepancy is the largest I've ever seen on any vehicle I've owned. So few people seem to have the Regal (or Lacrosse) with eassist that I don't know where to find good data from other owners but I am under 20mpg consistently. I have achieved 34-36mpg on the highway which matches the sticker, but in the city I typically can't crack 18mpg. Does anyone else out there have a regal with Eassist?
#747 of 750 service
Dec 31, 2012 (7:09 am)
I saw a lot of complaints about dealer service from others and I have to say that has NOT been my experience at all. I do not like going in for warranty repairs but the repairs Ive had thus far were handled without any difficulty and the dealer has always called or sent notification when a part came in the mail. Ive also gotten follow up calls to see if I was satisfied with the service. I also fill out the online surveys most of the time. I do wonder if some of the people who have been so dissatisfied with poor experiences at their dealers detailed all of this in the GM survey. My experience has been they take the grading by GM pretty seriously.
Anyway, now I'm hoping I can go at least a 6 months before needing another warranty visit.
#748 of 750 Re: 2012 eassist mileage [vo1]
Dec 31, 2012 (7:49 am)
Have you ever visited www.fueleconomy.gov vo1.? Their section, "Gas Mileage Tips" may be helpful. If we can ever look into anything regarding warranty, recall, or dealership questions for you, please contact us via email at socialmediagm.com (include your name, contact information, and the last 8 digits of your VIN with your inquiry).
GM Customer Service
#749 of 750 Re: 2012 eassist mileage [gmcustsvc]
Dec 31, 2012 (8:18 am)
I am aware of the general tips and I know "your mileage will vary" is part of the EPA's motto but the discrepancy is huge. I'm not sure if the problem lies with the EPA testing or how GM rated the car but I will say it's likely impossible to achieve the EPA city rating and I would be happy to even get within 3-4mpg of the city rating. Instead I'm hovering around 17-18mpg in the city. I may mention this the next time I take the car in for routine service but I doubt anything will be done- probably because there is nothing wrong with the car.
#750 of 750 Re: 2012 eassist mileage [vo1]
Dec 31, 2012 (9:20 am)
When are you visiting? This isn't to rush you or anything - just wanting to make sure you're taken care of. If you wanted for us to check into your dealerships findings, let us know! We can be reached at socialmediagm.com (include your name, the last 8 of your VIN, and a summary of the situation).
Sarah, GM Customer Service