Last post on Apr 11, 2011 at 11:47 AM
You are in the Nissan Rogue
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Nissan Rogue, SUV
#4 of 19 Extremely dissatisfied - New 2010 Rogue 360
Aug 14, 2010 (3:46 pm)
Mr. Martin: My husband and I purchased a 2010 Rogue 360 in April. At 1700 miles we drove this vehicle from NY to Maine only to experience a major issue. On the way to Maine our service light came on and our vehicle lost acceleration power after slowing or coming to a stop. We made it to Maine and the service light did eventually turn off. For the rest of our trip, one week, the light never came back on and the vehicle drove fine. On our way home, passing through Massachusettes, we got stuck. After passing a toll with ezpass, the car's acceleration was almost nil. While like a sitting duck in the road as cars passes us by, the acceleration soon increased. We pulled over to fill up with gas. As we were getting ready to get back onto the highway, we again, had almost no power. We could not pull onto the highway and if we did, would've been hit by oncoming traffic and would've been seriously injured if not killed, along with other victims involved. Nissan would've had a serious lawsuit on their hands. I put the car in reverse and back up into the gas station lot only for the car to have nil acceleration in reverse as well. After sitting and waiting for AAA to tow us to a Nissan dealer we passed on the road, however, issue with AAA not showing after a 2 hour wait, we tested out the accelaration and all seemed okay. We drove ourselves to the Nissan dealer. B/c it was already after 6:00 PM, all service techs were home. We had to pay for accommodations at a nearby hotel and wait for the morning. When the Nissan dealer called us, after looking at the rogue, they informed us that they saw an issue with the transmission and the fluid foaming up and not reacting correctly. The fluid was also very low. They advised us, after speaking with Nissan engineers, to drive it back to NY and bring it to a dealer near home. We dropped the car off at a dealer here in NY. They advised, as did the dealer in MA, that they are seeing this happen in other models. The dealer here first must detect this problem. My question is this...we are being told that this problem seems to happen after driving for some time...so, now a tech has to drive around in our car for miles in hopes for this issue to again happen. Once and if it happens, they will take it from there. What if they don't detect this problem. Are we stuck with an ongoing issue that seems to be a trend of Nissan's? Also, we are without a car. I refuse to pay for a rental car when this is a trend problem of Nissan's and a brand new car at that. Like I said, the car had 1700 miles on it when we left for maine and now only has 3100 on it after our trip. I am a commuter so the car is not used very much. The dealer may have our new rogue for some time and we will be w/o this vehicle. My previous car was a Honda and I had it brand new since 1992. I traded it in when we bought the rogue. I will never buy another nissan again and will pass this word on to friends and family if Nissan doesn't assist with this matter and does not reimburse us for what we are currently out. As well, give us the car that we are currently paying our hard earned dollars for in difficult economical times. Heck...I could've gone with Toyota...wouldn't have been any worse off after experiencing this. Sad thing is...vacation, for us, comes but once a year and b/c of this "new" vehicle, it made it a disappointing experience and more expensive as well. I have lost any respect for this company. I want this car fixed like it was brand new since that is what it is. I would appreciate attention to this matter!!!!
#5 of 19 Re: GOOD NEWS!! Nissan CVT Warranty Extended for 10y/120k miles!! [j1huynh]
Aug 29, 2010 (6:34 pm)
This is the worst car buying experience I have ever had. And I don't expect a replay to this. As I have been brushed off by the dealer and Consumer affairs.Why would ? this be any different? I purchased a 2010 rogue the first week of aug. after 200 mi. it needed a new CVT transmission. This was only determined after replacing a,"coupler", rear differential, and after bringing in an"engineer" from Nissan they installed a new transmission. This noise came back though not as often. Now I feel that it is happening more and more frequently. I brought the car to Nissan and the mechanic said that the noise/vibration is normal. In fact my rouge," actually made less noise than the three he drove for comparison after replacing my transmission. Should I be happy about this? As for Nissan Consumer affairs(LOL). They came just short of telling me to pound sand. I'm fit to be tied here. Any ideas/input.
#6 of 19 Re: GOOD NEWS!! Nissan CVT Warranty Extended for 10y/120k miles!! [basskitcase]
Aug 29, 2010 (6:44 pm)
How can I get in touch with you privately...off of this board? I'd like to pass some possible helpful info to you, but not on this board? Is there a way to pass me an email address, but again, not where it is posted?
#8 of 19 GOOD NEWS!! Nissan CVT Warranty Extended for 10y/120k miles!! [jc2010]
Aug 29, 2010 (7:33 pm)
Can I send you my email or a contact number?
#10 of 19 Re: GOOD NEWS!! Nissan CVT Warranty Extended for 10y/120k miles!! [basskitcase]
Aug 29, 2010 (7:46 pm)
You can set your email to "visible" in your community profile (link above and to the right). That will allow other members to see your email address after clicking on your user name in any message that you post here. That is safer than posting your email address in the Forum itself.
SUVs and Smart Shopper
#11 of 19 Re: GOOD NEWS!! Nissan CVT Warranty Extended for 10y/120k miles!! [jc2010]
Aug 29, 2010 (8:08 pm)
If you click on my user name you will get my contact info. I look forward to hearing from you.
#12 of 19 Re: GOOD NEWS!! Nissan CVT Warranty Extended for 10y/120k miles!! [tidester]
Aug 29, 2010 (8:15 pm)
I believe I followed your instructions and Im still showing up as private. What am I doing wrong?
#13 of 19 Re: GOOD NEWS!! Nissan CVT Warranty Extended for 10y/120k miles!! [basskitcase]
Aug 29, 2010 (10:18 pm)
Click on the "Community Profile" link (top right of this page) and look for the "Display my e-mail address" item near the bottom of that page. Then click the "Yes" item. That should do it. Let me know whether that works.
SUVs and Smart Shopper