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Jeep Liberty, Electrical, SUV
#78 of 118 extended warranty
Nov 08, 2011 (2:14 pm)
This is a copy of a letter I found online. It's how I found out about the extended warranty:
Jeep Liberty Window Problems By Year
* Accord owner brake complaints by year over the last decade. (source)
Chrysler Extends Jeep Liberty Window Warranty
In late 2010, Chrysler sent out this notice to 2006-2007 Jeep Liberty owners:
"This letter is to inform you that the warranty period has been extended for Window Lift Plate repairs on your Chrysler Group LLC Jeep Liberty to 7 years from the vehicle's original in service date with no mileage limitation. This extended warranty coverage applies to Jeep Liberty model years 2006-2007.
We are extending the warranty period for Window Lift Plate repairs because some vehicles have experienced repeat concerns with window components. If your vehicle is operating properly, there is nothing you are required to do. If you are experiencing the conditions as described in this warranty extension within 7 years from the vehicle's in service date, simplycontact your dealer to have the repairs performed. Your dealer will inspect the window regulators for proper operation and repair if necessary.
If you have already experienced this window regulator concern and have paid to have it repaired, you may be eligible to receive a reimbursement. You may complete the enclosed Customer Reimbursement Claim Form and send your original receipts, invoices, and/or repair order to the following address for reimbursement. Your claim will be acted upon within 60 days of receipt:
Chrysler Customer Assistance Center
P. O. Box 21-8007
Auburn Hills, MI 48321-8007
If you have questions or need any assistance, please contact your dealer or the Chrysler Customer Assistance Center between the hours of 8:00 AM and 8:00 PM, EST. They can be reached at 1-877-426-5337.
Please keep this letter with your vehicle's other warranty information for future reference if neccessary. The warranty extension applies to the above components only, the other terms of your warranty remain the same.
Chrysler is taking this action to demonstrate its commitment to your continued satisfaction.
This extended warranty apparently doesn't apply to 2006 Jeep Liberty's with a build date before March 16, 2006 -- to find your Liberty's build date, check the label on the driver's door edge. Either way it's still worth a call to the dealership. So far we've heard only good things about people being able to be reimbursed by Chrysler for their previous window repairs. Nice work, Chrysler.
#79 of 118 Re: Window regulator failure [jcrocombe]
Nov 08, 2011 (2:19 pm)
It's through chrysler. I copied a letter that I found online. That's how I found out about the warranty.
#80 of 118 Re: extended warranty [angie2010]
Nov 09, 2011 (10:01 am)
that is all nice and dandie but they want to charge me 200 dollars to have my window fixed. So, it doesn't do anything nice for me from Chrysler.
A letter, and the actual work get done, it is very different.
I was told by the manager of Chrysler in Las Vegas where I live, that he will look at my window, but can't promise me that he will fix it without charging me. Explain that to me then? Also i have called the 800 number for Chrysler, and i was told the same thing, that they can't do anything to help me, that I have to pay if I want the window fixed.
The same window 3 times. Isn't that a bit add?
And I have no small children.
I take very good care of my jeep, cause I love Jeeps. However this window issue is really turning into a pain in my ass.
#81 of 118 Re: extended warranty [katiaw]
Nov 09, 2011 (1:57 pm)
My problem was the liftplate for the window. I didn't contact chrysler, only the dealer. They fixed my front passenger & rear passenger with no problem. Sorry....I don't know what to tell you.
#82 of 118 Re: Window regulator failure
Nov 15, 2011 (11:17 am)
My window issue effects both my front driver's side and passenger side windows, This red and black cable keeps popping up and the window will not move, (the first time this happened I thought it was a snake!)lol anyways, after i push the window switch down the cable goes back in the door and then the window will drop down a couple of inches. is this due to broken clips.
#84 of 118 my windows issue
Nov 15, 2011 (11:43 am)
Finally after so many threatening and complaining. Chrysler had my window fixed no charge. The sad thing is that it took me a week of bitching and complaining for me to get that done. They changed with a different regulator now. Hopefully I will be able to change cars before the other 3 windows go down. I love Jeeps, but there was a lady there at the service waiting for her 2010 Jeep having her window fixed. So, i am going for a Toyota next. I don't want have to deal with that anymore.
#85 of 118 Re: Window regulator failure [hollyj1]
Nov 15, 2011 (6:10 pm)
LOL! That sounds like something different....not sure. When my window messed up, I took the door panel off & found a small plastic piece laying in the bottom of the door. So I pushed it back up by hand & put duct across the lift plate to hold it in place til the dealer got my part. It's a white plastic piece, it's usually easy to spot when the door panel is off. It's maybe 2 inches wide.
#87 of 118 Re: my windows issue [katiaw]
Dec 21, 2011 (4:42 am)
My wife's 03 Jeep Liberty rear passenger side window failed again after fixing it, myself, approx 4 years ago. Tried a different regulator make this time, a company called Dorman I believe, to see if it helps. It's odd how Chrylser offers an extended warranty on 06-07 Libertys but not older models. the part cost about 85 dollars online. It's also odd how the front one, ie the one that gets used the most has not failed.