Last post on Nov 05, 2013 at 7:00 AM
You are in the Jeep Liberty and Jeep Liberty Diesel
What is this discussion about?
Jeep Liberty, Electrical, SUV
#44 of 118 Re: How complicated can it be? [jeepgirl202]
Jun 06, 2011 (2:45 am)
You don't need to pay for this. I also have a Jeep 2007 Liberty and all the windows have been fixed at least twice and I haven't paid for a thing. Chrysler has given an extended warranty on these cars, so all you do is take the car in and they will verify the problem, send for the parts and then fix your car for free. If your dealership won't do it, contact Chrysler and they will set it up with your dealer. I can't believe how many people on this forum don't know this and have paid when they didn't have to. Chrysler will even REIMBURSE you if you have paid.
Also, my dealership is surprised the haven't done a recall, but they probably won't. However, I think the fix is better now. They used to replace the whole window and the mechanism. Now I believe they fix that plastic piece of crap that holds up the window and keeps breaking. That's all that's wrong with it. The material of the part and it would be SO easy to fix, you have to wonder why they won't.
Hope this helps. Post on here if this helped anyone.
#45 of 118 Re: How complicated can it be? [fedupinohio]
Jun 06, 2011 (7:30 am)
Thank you fedupinohio. The front 2 windows went out when my car was still under warranty. Now that one of the rear windows is making noise (though still working), it's not -- but I'll take it to the dealer in the next couple days, see if they'll replace it at no charge.
Jun 06, 2011 (7:33 am)
I've always liked Jeeps but this is my first domestic car (I've driven VWs all my life) and it's just frustrating that a problem like this would have spanned so many model years. You'd think after one year of problems they'd figure it out and maybe fix it? Oh well. ....
#47 of 118 Re: How complicated can it be? [jeepgirl202]
Jun 09, 2011 (10:10 am)
They have made an EXTENDED warranty on these windows because of the problem. If your dealership doesn't pay for it, Chrysler will. All you have to do is call them. My dealership wouldn't pay and I called Chrysler. They called the dealership for me and I got it all free. So don't let the dealership tell you that you have to pay for it. You don't. And this problem has been going on for years. Why they don't do a recall or just fix it is beyond me.
#48 of 118 Once A Chrysler...
Jun 09, 2011 (10:16 am)
This is typical of Chrysler. I previously had a Chrysler Sebring with door panels that fell off after I had the brand new car for 6 weeks. I drove the car with one or the other door panel falling off on a monthly basis for a year and a half. It was a little plastic clip that didn't hold the panel in place and should have been an easy fix. It wasn't until I went in there and literally screamed at the service manager that they GLUED the panels on. Just ridiculous. You'd think I would learn not to buy a Chrysler.
Jun 09, 2011 (10:23 am)
Took my 07 liberty to the dealer yesterday, they confirmed that the window fix was no charge.
Of course, after making the appointment the day before and leaving it as planned, they realized they didn't have the parts they needed. So now I have to take it back again today .... (And after I posted something on facebook about it, someone said 'that's odd, my nephew just got a used jeep and the windows keep falling down into the doors.') Imagine that.
#50 of 118 Re: Got the Letter-returned the form with receipts [ratfink3]
Jun 30, 2011 (1:30 pm)
I have a 2003 jeep liberty which I purchased with one back window not working (Wired shut with coat hanger wire) and one window that would keep falling down. After taking apart the door panel and looking at the regulator as you are all surprised to find out the plastic piece that holds the window up broke off from wearing inside the tube. I contacted the dealership and was told each regulator was a little over $200 and no other replacement was available online from the parts people. I searched on line and found this form. I did purchase the replacement metal clips from Steiger Performance and installed them about 3 months ago and the windows are still going up and down. I thought for $80 the part was expensive, but considerably cheaper than a new regulator. I would have been happy putting in a few plastic clips if they were $3 but this is a solution that works and should last longer than the vehicle. I don't know why Jeep is not purchasing these parts from Steiger and offering them as a solution to everyone's problems, but they just don't seem to want to solve it. If anyone else has similar issues, some mechanical ability (pretty easy job) is all you need to solve your problems for good.
#51 of 118 Re: How complicated can it be? [jeepgirl202]
Aug 21, 2011 (10:05 am)
There's a fix. It's called the Lemon Law. If every single person who posted would open a case, Chrysler would do something about it.
#52 of 118 Re: How complicated can it be? [fedupinohio]
by kyfdx@Edmunds HOST
Aug 21, 2011 (11:40 am)
I'm not an expert on Lemon Laws, but I doubt if a power window issue would qualify.
#53 of 118 Re: How complicated can it be? [fedupinohio]
Aug 29, 2011 (7:08 pm)
There is a class action lawsuit over the window regulators (Class Action Case No. 10CV2623IEG BLM). Hopefully in about 10-15 years, once the case is settled, i will get a check in the mail, less attorneys fees of course ($350.00-$347.50=$2.50). Until then....no more jeeps in my future (pronounced "heeps" in case you were wondering). Styling and "initial" quality is great, long term quality is crap and standing behind their product is non existant. Why fix the problem when the service Dept. can make $350 a pop on us loyal jeep owners?
I think jeep will eventually go away as the MPG standards get ratcheted up. My Liberty was getting 13.5 MPG before i got rid of it.