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Power window regulators

10 messages,  Last post on Nov 10, 2009 at 6:30 PM

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#1 of 10 Power window regulators by ldillon Nov 05, 2009 (12:21 pm)
My wife bought a used 2007 Limited 4x4 this past June and we have already had to replace both windows and regulators on the passenger side and this morning I had the left rear window and regulator replaced. We have had the vehicle for five months, it had 12,088 miles on it when we bought it and is at 16,250 miles now. Why hasn't Jeep recalled this model for the window problem? Do you know of any place to go to get help? The one today cost $600 since the warranty expired last month.? The window has to be replaced along with the phoney regulator. Replies to this message: tidester (Nov 05, 2009 4:56 pm) ldillon (Nov 05, 2009 5:21 pm) tidester (Nov 05, 2009 10:31 pm)
#2 of 10 Re: Power window regulators [ldillon] by tidester HOST Nov 05, 2009 (4:56 pm)
Replying to: ldillon (Nov 05, 2009 12:21 pm) Why hasn't Jeep recalled this model for the window problem?   Do you have any reason to believe the problem is widespread versus a few isolated cases?   tidester, host SUVs and Smart Shopper Replies to this message: ldillon (Nov 05, 2009 5:21 pm) tidester (Nov 05, 2009 10:31 pm)
#3 of 10 Re: Power window regulators [tidester] by ldillon Nov 05, 2009 (5:21 pm)
Replying to: tidester (Nov 05, 2009 4:56 pm) I researched the power window regulator problem when the first window failed. There are many many complaints on the internet regarding this issue and Jeep is very well aware of the problem, yet they let the consumer pay out of pocket for a design failure that they built into this model. Explain that to someone that might be thinking about buying one of their vehicles.......... Replies to this message: tidester (Nov 05, 2009 10:31 pm)
#4 of 10 Re: Power window regulators [ldillon] by tidester HOST Nov 05, 2009 (10:31 pm)
Replying to: ldillon (Nov 05, 2009 5:21 pm) Explain that to someone that might be thinking about buying one of their vehicles ...   It would certainly make me think twice!   If anyone else has experienced this problem, please let us know.   tidester, host SUVs and Smart Shopper
#5 of 10 Window regulator ripoff by mars9 Nov 07, 2009 (5:49 pm)
Left rear window in 2006 Liberty slid down last week - called dealership - they wanted $500 to fix - said the window needed to be replaced and the whole mechanism was one piece. Read this forum and discovered that I could fix it myself with a kit from Steiger Performance for about $90 and a couple of hours. Can't believe that they wanted to stick me with a $500 bill to replace one little plastic part (the repair kit uses a metal piece for a permanent fix) - I am sooooo pissed! Will definitely be griping to the dealership. Replies to this message: nelson33 (Nov 10, 2009 4:12 am)
#6 of 10 Re: Window regulator ripoff [mars9] by nelson33 Nov 10, 2009 (4:12 am)
Replying to: mars9 (Nov 07, 2009 5:49 pm) When my wife's Liberty rear window regulator failed, I purchased the part from the dealer and it didn't cost that much, I think maybe $40 if I recall. I replaced mine myself with the help of a camera and the Chilton manual and lots of patience. $500 is an absolute ripoff. How can they, would a straight face charge such prices?    It sounds to me like you got a different part that's been modified to not have it fail again. I ordered a replacement part.
#7 of 10 power window regulator by mars9 Nov 10, 2009 (5:58 am)
Yes, the piece I purchased is metal as opposed to the original plastic one. My research on the web indicated that if you replace it with another plastic one, it is destined to fail again - so thought I'd try for a more permanent solution. Yeah, I don't know how stupid the dealership thought I was - they even said they would have to replace the glass - that was my cue to hang up the phone and fix it myself! Just want others to know that the fix is cheap and relatively simple. Thanks for your input!
#8 of 10 Jeep Liberty Window Regulator by casino64 Nov 10, 2009 (3:04 pm)
I have had seven (7) window regulator replaced; two (2) on the driver side, four (4) on the rear left passenger side and one (1) on the rear right passenger side. It was happing about every six (6) months now its every two (2) weeks Thank God that my Jeep is still under warranty. I have been jump through hoops with Chrysler Motors on getting this problem resolved (Still waiting for a return call from Crapysler). My dealership suggests that I invest in an extended warranty. That’s just bullshit. Chrysler knows that they have a serious safety issue. I won’t jeopardize putting any of the kids and/or pets in the back seat. Is Chrysler waiting for someone to get killed or hurt before they do something about this problem? They said that they did re-design on this part. “THE NEW DESIGN DOESN’T WORK EITHER” I’ve decided to contact the Texas Attorney Office for assistance on this issue; to see if it falls under any type of Lemon Law. It’s a persistent defect/safety issue.   In the mean-time, I would advise anyone who is going to buy or know someone that is thinking of buying a Chrysler product to take their business elsewhere.   Please be aware, my dealership informed me that, not only is it happing to the Jeep Liberty’s, but also to the Jeep Grand Cherokee and the Dodge trucks. Replies to this message: nelson33 (Nov 10, 2009 5:53 pm) mars9 (Nov 10, 2009 6:30 pm)
#9 of 10 Re: Jeep Liberty Window Regulator [casino64] by nelson33 Nov 10, 2009 (5:53 pm)
Replying to: casino64 (Nov 10, 2009 3:04 pm) Our Jeep is an 03 and so far only 1 window has failed. I don't use the windows unless I really have to. At least I now know that it's not that difficult a job for a do it yourselfer. It's just tedious.
#10 of 10 Re: Jeep Liberty Window Regulator [casino64] by mars9 Nov 10, 2009 (6:30 pm)
Replying to: casino64 (Nov 10, 2009 3:04 pm) To be fair, I have a 2006 Liberty, and have put over 100,000 miles on it with literally no problems outside of this window thingy. I'm not saying that this window regulator debacle is right - just that I still like my Liberty - but do feel that Jeep has really dropped the ball on this problem. My advice? Fix it yourself with the metal replacement part available through Steiger Performance. And complain, complain, complain to Chrysler. I can't imagine why they haven't resolved this issue - seems to be ubiquitous and unsolved, as far as I can tell.

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