Last post on Mar 21, 2011 at 2:27 PM
You are in the Nissan Rogue
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Nissan Rogue, SUV
#1 of 18 Air bags deployed in 2009 Rogue
Nov 01, 2009 (7:39 pm)
Hello, I need some help. Does anyone have any experience dealing with Nissan about getting the black box read? We were stopped at a red light and the airbags deployed causing us to hit the vehicle in front of us. We have a 2009 Nissan Rogue. This happened 2 months after we bought it. Now we are fighting with insurance and Nissan Canada to read the black box to find out what actually happened, but we are not getting anywhere. Is there anyone out there who reads the black boxes? We are now expecting a baby and the vehicle is not safe. How do we proceed?? Any help or advice is greatly appreciated.
Nov 01, 2009 (7:50 pm)
Call Nissan headquarters and open a case.
#3 of 18 Re: [jamriman]
Nov 01, 2009 (8:29 pm)
Hello, already did that. Nissan is not willing to read the black box unless the insurance company requests it. Also talked to Transport Canada and they are not willing to do anything. The insurance company seems to just care about settling the case without requesting the reading of the black box as it is easier just to pay off the other party and to jack up our insurance rates. The one kicker is my wife received a unsafe driving ticket from the police 3 weeks after the accident happened. If took police over 5 hours before they arrived at the scene of the accident. There were no skid markets or anything so even the police couldn't explain what happened but when the mechanical inspection came back, everything was in working order, they issued a ridiculous ticket. I need to find someone who can read the black box. We need a reliable, safe vehicle.
#4 of 18 Re: [rogue10169]
Nov 04, 2009 (4:11 pm)
1. Even if this really happened, I don't think anyone would believe you, including me.
2. However, the logic doesn't make sense here. If you had your foot on the brake at the red light -> then the air bag was deployed, I cannot imagine that you took your foot off from the brake and then started to accelerate instead?
If it was me, my reaction from the deployed air bag would be to push whatever I'm pushing which is the break and NOT the gas pedal.
Personally, if you're sure it's not your mistake, I would suggest you trade in the car and move on. I don't think you can win this case. Sometimes, there's something that is not worth fighting for.
#5 of 18 Re: [gooddeal2]
Nov 04, 2009 (6:30 pm)
Have you ever had airbags go off??? They go off in an instant with quite the force. When you are not expecting it, it is very logical that the foot would come off the brake. Its a natural reaction for the body to curl up as a protection mechanism. The gas pedal was not pushed. We did not even know that we hit the vehicle in front of us until the driver came out and asked if we were ok. When the mechanical inspection was done, the air bag sensors were not even damaged. The only way to actually find out what happened for sure is to get the "black box" read. Basically the airbags should not have gone off in such a low impact collision. I did some research and found out that Nissan did do a recall on the airbag sensors for the 2007 and 2008 Rogues. It makes sense that they used the same sensors in the 2009 vehicles. What I am looking for is someone who can read and interpret the black box. I know it is hard to believe but electronic devices can malfunction from time to time. The black box holds all the answers.
Nov 04, 2009 (6:36 pm)
Wrong country, but you could review the NHTSA complaint files and see if there are any similar complaints for the '09s, and earlier. Otherwise, dunno. Maybe an attorney who specializes in accident reconstruction kind of cases could give you some leads on a black box expert.
#7 of 18 Re: [steve_]
Nov 05, 2009 (4:38 am)
I agree. I don't think you can solve this case by yourself. You would need an attorney who are willing to work on contingency fee.
#8 of 18 08 nissan roague airbags deployed
Dec 15, 2009 (3:06 pm)
I have recently been in a similar situation with my 2008 Nissan Rogue. The rollover airbags deployed while the vehicle was parked and shut off. However, Nissan has informed me that they have concluded that the airbags deployed correctly, while the driver seat belt was fastened. However, they will not give me any factual information as to how they have come to this conclusion. I have requested this information from them and was advised that this is not something that they need to give out. But, they expect me to provide them with reports from a third party to prove them wrong. I have tried to contact the Nissan Consumer Affairs, and to no surprise they have not been able to help me. The dealership in which the car was purchased also will not help in the situation. Nissan did suggest that I take this through my insurance company, however they will not cover the damage because there is not physical evidence that there was an accident. I have decided to take legal action regarding this matter. I was curious to know if anyone else has had any problems with there airbags. Or if anyone has actually received a recall notice on their Rogue. I have searched the internet and have read several recall notices however when I question the dealership on the recalls I am told that they have never heard of them . Any information would be greatly appreciated.
#9 of 18 Re: 08 nissan roague airbags deployed [kshide17]
Dec 15, 2009 (4:59 pm)
Hello, we ended up trading our Rogue since it was not safe to drive. We have the court date in February so it may be possible that the judge provides a court order to force Nissan to read the "black box" otherwise, no one is doing anything about it. The dealership wouldn't do anything, Nissan Canada wouldn't do anything, transport Canada wouldn't do anything so the only hope is the judge. We took a big loss on the vehicle. All we wanted was to find out what caused it and for it to be fixed but thats big business, screw the little guy. Not impressed with Nissan for the way they treated us.
#10 of 18 Re: 08 nissan roague airbags deployed [rogue10169]
Dec 16, 2009 (5:15 pm)
I agree. Nissan will not provide me with any information other than a letter stating that they found it deployed correctly. I personally will never buy nissan again. I was shocked at how they treated me. I would have never expected that treatment after purchasing a new car. I am in the process of having the airbags fixed, which will be an experience Im sure. But I am also trading the car in. Good luck with the court date. Please keep me posted on any information that you get a long the way! I will do the same.