Last post on Feb 26, 2013 at 7:56 AM
You are in the Chevrolet Suburban & Tahoe
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Chevrolet Suburban, Chevrolet Tahoe, Electrical, SUV
#184 of 252 Re: Tahoe Batterys [mozartxxi]
Mar 01, 2011 (12:11 am)
Just to keep everybody aware, as I stated on message #139, I took my 2007 Chevy Tahoe to the dealer and after reviewing three days later I was told it was redy for pickup. GM Customer service told me that they had found the problem to be wrong wiring in the DVD's installed by the dealer (as purchased new) such that DVDs were draining power always. I told them that couldn't be because I disconnect them myself (I am an Electrical Engineer) so I am sure that's not the issue. They assure me they were sure problem is now fixed and informed us that we needed to pay $200 dlls for the labor. After long discussion I paid the $200 dlls to give it a try and they brought my car to the front and when I tried to start the ignition....YEEESSS! It did not start and made the familiar sound of a drained battery right in front of their eyes!! They were speachless after they failed to start it and apologize so I had to leave my car in the GM dealer again. That was last friday as as of today no news so far...I will update status as soon I know something...
#185 of 252 Re: Tahoe Batterys [mozartxxi]
Mar 07, 2011 (1:30 pm)
I apologize that your vehicle is still experiencing this concern. I am happy that the dealer could see it happen. Please keep me updated as to your progress. If you need anything feel free to email me.
GM Customer Service
#186 of 252 07 Tahoe starting problem
Mar 07, 2011 (8:32 pm)
I've read a lot of other people's problems with Tahoes not starting so I figured I'd list mine. At 18,000 miles It went completely dead it lasted about 2 months and went dead again. The dealer replaced the battery lasted until about 27,000 and went dead again. I took it back to the dealer just before 36,000 miles and they reset the computer installed another battery but it still was getting drained. At about 45,000 miles they finally said they thought a output module was staying on but finding it will be impossible, more less washing their hands of the problem. Now it's got about 52,000 and went dead again today. I really like the vehicle and have always owned GM. I have a GMC truck with 198,000 miles that is more reliable than the Tahoe. Unfourtenly, I must say I'm probably going to replace it with a Ford. I would like to add my Tahoe is a LT with no DVD player I know a lot of you have mentioned this as being the problem, but I'm afraid it's something else. I will be contacting GM about the problem but will probably be ignored. Please let me know if anyone finds out the cause. :
#187 of 252 Re: Tahoe Batterys [gmcustsvc]
Mar 08, 2011 (2:36 pm)
I know that you pretty much deal with individual customer situations. However, given all of these mysterious battery going bad situations as reported in the forums, I'd suggest you notifiy the engineering dept that they should perhaps read this forum full of problems, and look for a real fix to what appears to be a systemic problem affecting a number of vehicles.
If the forum is any indication, I'm sure if they looked at the warranty claims against this vehicle they'd find quite a number of situations that could be investigated and a root cause analysis performed.
#188 of 252 Christina is a computer
Mar 08, 2011 (2:52 pm)
In case you didn't realize...Christina is probably a dude with a comb-over and getting paid minimum wage being told by GM to just reply with a polite tone. You look at all the times "Christina" has replied to fellow junk owners...nothing has happened. At least in measurable results. Ladies and Gentlemen, we need to find a new way to harrass GM about this money pit of a problem of ours.
#189 of 252 Re: Tahoe Batterys [gmcustsvc]
Mar 08, 2011 (11:51 pm)
My car still at the dealer. After paying $200 labor for rewiring the DVDs, now they claim the problem is a drained battery and that I need to pay for it since my car has 28K miles but 4 year warranty has expired. I am sure the battery is not the problem. I got a phone call from someone at GM Customer Service and they told me they are going to talk to Ron Baker Chevrolet in Chula Vista,CA about it after I gave them all the details (since I first bought the car and 5 dead batteries later with low millage). Tomorrow is going to be 3 weeks since they have my car. This is costing me time, money and headaches. I am seriously considering visiting a lawyer to get some advising in this case. I believe more Tahoe owners need to be aware this is happening. Very disappointed.
#190 of 252 Re: 07 Tahoe starting problem [smorton1]
Mar 10, 2011 (7:08 am)
I'm contacting GM today. I will probably get blown off then I'm going to the newspapers and hopefully news channel. I want this out in the public. First I spent $35,000 for the vehicle then we all had to bale out the company. At least they can do is stand behind their (our) product.
#191 of 252 Re: Tahoe Batterys [asignet]
Mar 10, 2011 (1:58 pm)
You haven't heard from GM Customer Assistance? Please email me so I can look into this.
GM Customer Service