Volkswagen Passat Timing Belt and Valve Issues

Last post on Aug 18, 2009 at 7:04 AM

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#1 of 1 Timing Belt and Valve Issues by mindymoore1 Aug 18, 2009 (7:04 am)
I need insight on protocol for handling timing belt problems at a shop. I took my 2001 Passat in, and it turned out that it needed a new timing belt and water pump. The initial estimate made (which indicates an hour of troubleshooting) no mention of valve trouble. The car stayed at the shop for about two weeks awaiting parts. While the guys were moving the car to replace the belt, the belt slips or breaks, the car stops and now I'm looking at a valve job- thousands. The questions are- when you have a bad timing belt, would you normally check out the valve to be sure there is no damage there? If there is a bad timing belt, should they be driving the car? If the car drove fine when it went in, how to handle a major prob that occurred at the shop? Thanks very much for any feedback, Mindy

#1 of 1: Timing Belt and Valve Issues by mindymoore1; Aug 18, 2009 (7:04 am)

I need insight on protocol for handling timing belt problems at a shop. I took my 2001 Passat in, and it turned out that it needed a new timing belt and water pump. The initial estimate made (which indicates an hour of troubleshooting) no mention of valve trouble. The car stayed at the shop for about two weeks awaiting parts. While the guys were moving the car to replace the belt, the belt slips or breaks, the car stops and now I'm looking at a valve job- thousands.

The questions are-
when you have a bad timing belt, would you normally check out the valve to be sure there is no damage there?
If there is a bad timing belt, should they be driving the car?
If the car drove fine when it went in, how to handle a major prob that occurred at the shop?

Thanks very much for any feedback,
Mindy