Last post on Aug 22, 2013 at 6:48 AM
You are in the Chevrolet Equinox
What is this discussion about?
Chevrolet Equinox, SUV
#69 of 90 Re: Don't buy a 2010 Equinox! [cash726]
Mar 15, 2011 (10:26 am)
Can you please email me with your VIN and concerns?
GM Customer Service
#70 of 90 2011 Equinox not so great either...
Apr 11, 2011 (3:35 am)
After MANY days in the shop, GM today will be providing me with a full loan refund after determining that my BRAND NEW (and beautiful I might add) 2011 CHEVY EQUINOX had officially been deemed a "lemon". I purchased it in October, and it broke down on the highway day 13 of ownership.
Even worst, it was in the shop for 45 days on and off again with multiple problems. To add insult to injury, proper customer service was not provided by dealer and no rep from GM or Chevy ever called to check in or lend support during what has been one of the MOST frustrating and disappointing months. Will no be buying another GM product until they get things sorted out and understand what customer support really is.
My recommendation to all is to avoid the frustration. No one wants to pay $25,000 for a brand new LEMON...
#71 of 90 Re: 2011 Equinox not so great either... [cat317]
Apr 11, 2011 (12:10 pm)
I truly apologize for your experience with this vehicle. If you need anything or have any questions comments or concerns please feel free to email me directly.
GM Customer Service
#72 of 90 Re: tire pressure warning light - equinox 2010 [spny10024]
May 09, 2011 (11:37 am)
Mine does the same exact thing... ALWAYS the back left tire. What is the deal?? I was wondering if something was wrong with the sensor, or something wrong with rim. I've had my over a year now and it's driving me nuts.
#73 of 90 Re: tire pressure warning light - equinox 2010 [lhebert1]
May 10, 2011 (7:58 am)
Have you had the chance to take your vehicle in to your local dealership to be diagnosed? Please keep me posted.
Caron, GM Customer Service
#74 of 90 Re: tire pressure warning light - equinox 2010 [lhebert1]
May 10, 2011 (1:47 pm)
I had a similar problem which was finally traced to a nail in the tire. You might want to have the wheel removed and tire checked carefully.
#76 of 90 2011 Equinox is driving me crazy!! Please, any feedback would help!
Oct 28, 2011 (10:55 am)
I bought my car on 11/29/10. Since then, it has been in the shop many times for the same issues. I know there has been alot of discussions on here about Equinox problems, I am just trying to narrow it down to see if any one else has had the troubles I have...
- It shifts so hard that I have to check to make sure no one has hit me from behind. It is awful. It was very random when it first started shifting this way, only doing it every few days or so. Now? Every single time I drive it.
- It picks and chooses when it wants to accelerate. This is a fairly new issue, but is quickly getting worse. Much like the shifting problem listed above. Today it actually left me stranded for a moment in the middle of an intersection with cars coming at me full speed. Real safe, huh?
I am very frustrated. This car is brand new. When I take it to the dealer, I am told "that's just how they shift". It is going back today for the accl. issue, so who knows what they will say.
Can anyone tell me anything?
Thank you for your help!!
#77 of 90 Re: 2011 Equinox is driving me crazy!! Please, any feedback would help! [rachamelia]
Oct 28, 2011 (12:17 pm)
Most states allow a year to use the lemon law. Check your state out and get going before the year is up.
#78 of 90 Re: Don't buy a 2010 Equinox! [wallyuwl]
Nov 01, 2011 (7:01 am)
I have a 2010 equinox that I bought new. Before it turned 500 miles, the number one selenoid went out. I was complete devastated!. That was only the beginning to all my problems. It has been back in the shop three other times to check down shifting problems and shifting hard, could have many more times, but what is the use if that can't find and fix the problems. When driving down the street, out of the blue, with foot on eccelerator, it feels like it is in neutral and then all of a sudden it catches and jerks really hard. It feels like it did when the selenoid went out. I call OnStar, who told us what happened when the tranny problems occurred, but they only suggested a program update. Take it into the dealership and they tell me there isn't an update. Also, when I come up to a stop light, I have to put my car in neutral and keep foot on accelerator to keep car from going dead. Take in in to shop, they say nothing is wrong.
The shop guy I use looks at me like I am making all these problems up! I told him to come on this site and read the thousands of people that are experiencing the same problems and then tell me I am making them up.
I am glad that you are having a wonderful experience with yours, but don't criticize those who are frustrated and truly upset for spending thousands of hard earned dollars on a new car, to be strapped with a lemon. In my case, this is the first new car I have owned in 17 years, and to have this happen, is beyond hard to except.
We as tax payers, deserve more from a car company that we bailed out of a hole. They could at least thank us by fixing the problems that they know exist and know how to fix them. It is just easier to ignore them once they have your money!